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Reviews
I was on the verge of losing it all, but Zent ri coups came to my aid, and I got my funds back.
They prove every day that they are simply the best. Special thanks to Raman — and of course, the rest of the team is also incredibly helpful and quick to take action. Deposit and withdrawal speeds are excellent. Wishing you continued success!
My experience is vary good to the team support me in everything and every problem actually happens Thanks to the team support
I have been trading with markets.com for quite a while now and my recent experiences with them have been truly horrendous. I would not recommend any one to use this broker or their platform. In summary, 1. Markets.com is not at all reliable brokers. 2. Their technology is super outdated and flawed. You can download their mobile app and see for yourself. It will take forever to load if you are lucky and won’t even load a lot of times. 3. Their customer support is pathetic. They do respond on email quite promptly but will never be able to resolve your issue. They will just buy time by telling you to be patient. 4. Their swaps and commissions are quite high compared to other brokers. You can check this for yourself and compare with other brokers. 5. They tend to increase their spread at any time, which may trigger your SL’s especially on overnight open positions. You can read 02 of my recent experiences with them in detail below. On 15Apr 2025, I got and opened the markets.com app. I was shocked to see that my 50K+ account had become zero. There was a margin call at night, and all my positions had closed. I quickly switched on my laptop to see what instrument had fallen, trying to figure out what happened. I saw that the DAX chart was showing a move to zero. YES! ZERO. I emailed customer service, and they told me that they would investigate how my position closed and what had happened. I sent a Whatsapp message to my RM (Moayad) several times. But did not receive any reply. The level of anxiety I had at that point was tremendous. Finally, after 6 hours my RM contacted me and got all my positions reinstated. And offered me a $4000 bonus (which could not be withdrawn of course) but to be used for trading. I was told that the bonus would be with me until I make a withdrawal. But one fine day, I got an email from markets.com that the bonus was expiring in one week. Attached are the DAX chart screenshots taken on that day along with the messages sent to the RM on Whatsapp. Currently if you go their app and look at the DAX chart, you will not be able to see this incident as they have rectified their charts. Most recently on 20Oct 2025, I had some open sell positions on NZDCAD. The SL was far from the closing price on Friday. On Monday, as the market opened, I saw that my NZDCAD positions were immediately closed, and my Stop Loss was triggered. When I opened the chart to check, I saw that the price had opened well below my SL, and the price had not even come close to my SL. I emailed markets.com immediately asking them for an explanation. They told me my RM will get in touch with me. It has been 48 hours, and no one has reached out to me. When I asked the support staff on email for an explanation, all they have to say is that the spreads (which are controlled by markets.com) were very high the time my positions closed, which caused my SL to trigger. The difference between where the market opened and where my SL was 516PIPS. So you can imagine my frustration.
Overall positive experience with markets. Support is helpful and friendly (those that I have dealt with). Deposits and withdrawals have been hassle free. Unfortunately I need to eft for deposits from my bank but that's nothing serious...
Marcus has been great throughout my experience with Markets.com. Withdrawals processed and received within a few minutes.
Trying to start trading and I had a lot of questions.. Ola from support team helped with all of my questions and supported me alot.. Thanks for the effort.
A very helpfull and awesome person Uma help with set of new account.
SCAM Broker Markets.com I have traded with them for some time, first they lure me by sending emails to restart the trading and when I deposited money and traded but at the time me withdrawing my money they are keep on delaying it. Its been week now I am struggling to get my money back which is $630 and support is not helpful at all. They will just write a script to you. I can say that markets.com is not a trust worthy platform with your funds so be careful to be robbed by them. My MT4 account no is 909315
Please don’t get involved in this, they are professional in deceiving people. Got back on through the people in my display photo.
Save yourself from unnecessary stress by avoiding this platform. it was so easy to deposit money when I’m on a losing streak but now that I have made profit they don’t want to release my money they denied my withdrawal request 4 times……….Dont be afraid to seek help I refused to let them go away with my money filed a complaint and got everything back within 48hours. I have evidence
Extremely Frustrating Experience with Markets.com I opened an account with Markets.com and initially had a smooth experience. My account was verified, and I began trading successfully, even making a profit. The first withdrawal was processed within 5 hours, which was great. However, things quickly turned sour after they requested additional Proof of Residence. Despite providing several documents, including bank statements and utility bills with stamps, all of my submissions were rejected. I spent over 4 days running around different banks and utility companies, trying to meet their requirements, but they continued rejecting everything. In the end, my account was locked to "read-only," and I was unable to withdraw or trade. This has been incredibly frustrating and has left me feeling helpless. Customer support hasn’t been helpful, and I feel completely stuck. I would advise caution before investing here.
Hello, Three days ago, I deposited $2,500 into my account with login number 906175. Although the website states that the deposit will be credited instantly, three days have passed and the amount has not been added to my account. I have shared all the screenshots with the company, but they told me they are still waiting for confirmation from the payment provider. They said the process would be completed within 1 to 3 days, but the timeframe has now passed and there is still no result.
Struggling to withdraw my funds Its been 5 days since I have placed a withdrawal request but still it did not process. I have spoke with support couple of times and they keep on saying it will be processed soon but no results. Please be careful before you start to trade and trust this broker. Not a good experience at all for me.
It is interested and help full
Be aware!!! At first the service was good. Lately withdrawals started taking longer. Deposit are now taking even longer to reflect. I made a deposit since the beginning of the week, it’s been three days now. No one is saying anything. All their support can not tell me what has happened to my deposit. Service is very very bad. If I don’t get any respond after so long. I will be reporting then local regulators. Seems they becoming a scammer.
On three attempts to withdraw funds, it has taken longer than 10 working days for me to receive my funds, my personal bank statement is required each time i request a withdrawal. I still have no received my third withdrawal.
Very bad service, I made a deposit, the transaction was completed in one minut. And when I wanted to withdraw, 24 hours passed and I haven't received the coins yet 😡😡😡😡😡😡😡😡😡😡😡😡
they ripped me off
They wiped and closed my account with over 300k for no reason and no customer support, ive been trying and keep trying to revover my funds, anyone can help me to recover ?