997
Reviews
This is super-cost efficient broker and gives retail investors access to professional financial instruments like options, corporate bonds and popular world exchanges, including Chinese, European, Japan and Singapore. Public US market became quite inefficient from the economic point of view - I can't invest based on classic theory there anymore. So international diversification and alternative instrument types are really the way to go and IB excels at it. Also I like that they provide Morningstar reports for free - these reports are very useful and objectively value the companies. I mostly agree with their valuations when I do my own due diligence, so these report kinda save time.
My only experience with this company was requesting payout of the account. My nephew handled the set up, monitoring, etc. of the account. But we actually requested closure of the account back in late August. If took almost 3 months to receive our funds. It should have taken a week. Customer service was awful with a lot of poor excuses as to the delay.
Interactive Brokers platform is FANTASTIC. Super user friendly, intuitive and low cost. The reporting system is superb. Other trading platforms should learn how to create a digital platform that has a customer at its forefront.
Everything good
I contacted IB on an issue regarding my portfolio. They responded that they would get back to me in 30 days. That was in June. Still have not heard anything! Very disappointed. It's not a difficult issue. It seems to me that no one wants to tackle the issue
Since april 2024, I've been trying to get from IBIE two German Tax Voucher. After 7 months and writing numerous messages, it has been impossible to obtain one of the two german tax vouchers I requested. On the last ticket november'16, IBIE says:"..your Tax Voucher is now available to download through Client Portal....", but the system gives an error and does not allow me to download it. IBIE's excuses alleging problems with Clearstream are not valid for me because: they obtained one of the two Tax Vouchers a long time ago, and my husband already obtained the German vouchers identical to mine in September. Not obtaining the tax voucher is causing me enormous harm, as I cannot claim a refund of the excess withholding tax on dividends. Finally, I have tried (as their website says) to have the original voucher sent to me via email or post and I have not received any response regarding this. I've been with Interactive Brokers for many years, even before Brexit with IBUK. During my time with IBUK, I also requested the same tax vouchers and can attest that the service was very fast and professional. Since switching to IBIE, the customer service has been terrible, slow, and ineffective. Unfortunately, if the issue is not resolved in the next few weeks, I will be forced to file a complaint with the Financial Services and Pensions Ombudsman (FSPO). Yours sincerely,
Didn’t answer question.
Great people giving support, example Judith Cassampere. Congrats!
Dealing with IB since more then 10 years, very satisfied with action & informations I don't remember exactly when I Started doing business with IB.
The Long put Option should be exercised. I ded not know, that I have to make final with a rightklick on the order. IB helped me and explained this to me. so I was very happy, that the order was exercised. Possibly, that the option also had exercised in the night, but so I was sure, that the exercise was successful. Thanks to IB for the quick help.
The lowest fee for transaction, all products from the whole world. I am already 10 years with IB.
No answer from assistance
covers my range of needs intuitive interface decent commissions
The experience with IBKR has been great. Large number of ETF selection is a plus. The app platform is excellent, easy to use does everything perfectly, customer support is there.
The best broker I've ever worked with. Excellent tools and low fees, good support.
force you to install mobile app
IBKR is the best broker. It has it all. Very easy to use, very intuitive and offers a great academy for those who are starting in trading and investment. I really like it and the most important feature is that you can trust in IBKR and be tranquil.
User friendly, good functionality, relevant/accurate information provided.
User friendly app. but the website could be upgraded
1 bad platform even desktop new one. 2 comunication with IB, and customer service it is unable, mainly in Spanish. Even this questionary i should do in english because do not have spanish version. 3fundamentals explorer, and desktop list, few options to customice
Withdrawal is increasingly worse. Always slow speed to open and many bugs / un-needed verification in process , that we can even have a normal withdrawal
Application is easy to navigate and user friendly. They provide information on most of the stocks and are good on sending updates.
Simply the best brokers for dealing on markets worldwide. Exceptionally fair pricing in terms of commission and FX (where most brokers will sting with a vengeance). The IB platform is aimed at professionals so retail investors might struggle with the interface a little at first but perseverance will be rewarded. Occasionally I have found some very small cap AIM shares unavailable for trading but in general IB is my go to broker.
reliable trading little but always with IBKR always reliable execution for 6 years now
Good apps experience. There is no lagging or major issue with the interactive broker apps, the interface is great. There are even good follow up form the team to improve the apps experience.
I can do mostly everything on the website I need little support, all the reports are customizable and easy to use. When I did need to do a bespoke activity - account transfer - the staff on the phone were excellent and were able to assist, my case reference was saved so I did not have to explain the issue over and over.
For a regular trader/investor, you have everything you need. Easy to use, reliable and complete platform.
Good: Execution is good, easy and reliable, orders can be routed by choice, order fees are not high. Tax documents are not correct for every country, so expect to do it for yourself. Some chart features could be in a more precise and better readable way. Bad: Margin rates are calculated bad and not understandable. Example: A company whose market cap today is being backed 90 % by cash gets over 50 % margin rate and more, which can be problem in downtrends. It gives the impression, that IBKR takes the side of shortsellers and likes to get exactly those shares, because other much more risky companys get a 0 margin at that moment.
I tried to change my account to TOD, submitted the TOD form o n 6/12/2025 and on my inheritance page still shows pending upon approval up to today (11/6/2025). Tried to talked to the customer service 3 times and it hadn't been changed.
Flexible, easy to use trading platform with mobile app as well. Low cost commissions and market data. Easy to transfer funds to/from account. Have been a customer for over 10 years.