802
Reviews
Personal advisor
The platform is great, copy trading is really helpful, the academy is a great opportunity to learn and the account managers are really helpful and punctual with offers and suggestions.
I am extremely dissatisfied with this platform. In the past, my positions have been sold while in profit without my consent, and on several occasions stop-loss orders failed to execute. However, the latest incident is unacceptable. I placed very tight stop-losses on Friday to protect a large position. Despite this, when the market opened on Monday after a pre-market drop of around 3%, my positions were sold at losses exceeding 3%, completely ignoring the stop-loss protection I had already set. This failure cost me a significant amount of money. Risk management tools that do not work when they are needed most make this platform unreliable and unsafe. I withdrew all my money now! Please stay well away! Username is Esin 1971. Also it has been nearly a week no one has wrote back to me about my complaint!
I’ve had a very positive experience using eToro for the past 5 years — the platform is easy to navigate, reliable, and makes investing feel straightforward. A special mention to Sarah Glanville, who has been consistently supportive and always ready to help with any questions. Her guidance has made my experience even better.
Really nice event, found Sarah Glanville really helpful and a wonderful host.
I’ve been with eToro for eight years and their offerings have consistently improved each year. Sarah Glanville, my account manager, has been incredibly helpful for many years and always responds promptly to my enquiries.
With Jigal and eToro it has been a wonderful experience and journey for the last 4 years. I am really happy with all the new features and products that eToro has rolled out. Jigal has been a very good account manager with an eye for details and always to the point !
Great platform user interface
Easy to invest and manage investments with a variety of tools and bonuses, dedicated account manager (shout-out to Mr. Jigal Noto) helping with advices and opportunities. One of the best platforms I've used over the last 3+ years.
Love the 24/5 trading you guys rolled out recently. Keep it up!
Jigel Noto is a great contact person for me
Friendly, promptly to answer. A working point: Communication was sometimes bad, resolution of a problem took 2months, which wasn’t fun for me.
I explained the issues I was experiencing with the platform to Jigal, and he was quick, helpful, and straight to the point.
I’ve been with EToro for many years now and just wanted to say a huge thanks. Not only is it a very easy platform to use on a daily basis but plenty of tools you can utilise to help Having an account manager is also a big help as they are always there To help with questions I might have
Great support whenever you need to call them. Exciting new products for the modern investor
transection with things are the best
Very responsive and proactive account manager. Easy to use platform.
I've been using the eToro platform for over 6 years and I'm really happy with the investment tools that it provide.
This company is yet to refund the £100 that I paid into their platform in October, 2024. After my last review of Etoro on Trustpilot, they emailed me explaining how I can safely pay more money into their platform. I need the public to be aware that Etoro's so-called office at Canary Wharf, London, does not exist. They have no office in London. Also, if you call them, they don't pick phone calls. After I paid £100 last year, I was no longer allowed access to the online app. I will appreciate it if Etoro refunds my £100, as I am no longer interested in trading with them, they are a fraud, because all they did was collected my money, then prevented me from trading, and now they want me to pay more money. I hope financial regulators, like the FCA and security agencies, like Action Fraud use Trustpilot. They should get this company to refund my £100. Thank you.
Always , great advice and helpful
you could maybe provide us an option of using AI for trading.
My stock transfer request was pending for a while because Jigal was out of office, as soon as he came back, he sent the necessary information to start the stock transfer process.
I really like the eToro platform. It is very easy to use and highly user-friendly, even for people who are new to investing. The interface is clean and intuitive, making it simple to navigate between different assets and tools. A special mention goes to my advisor, Joseph Di Segni, who has been extremely supportive throughout my investing journey. He is always available to help, answer questions, and provide guidance whenever needed. His support has been invaluable in helping me define, refine, and continuously improve my investing strategy, giving me more confidence in my decisions.
Attended the Diamond Event at Dubai. It was exceptionally well-organized. I would also like to thank Enas Younes for her sincere follow up, professionalism and dedication towards the customers which help us in managing the accounts efficiently. Thank you to the eToro team for a memorable event and continued excellence. Hope to see you all soon.
Rebecca has been quick,clear and detailed in her response, which is very much appreciated.
eToro is very easy to use and has great additional benefits, like subscriptions. Also, the response time of the account manager is quick. They are very willing to help you.
Etoro platform is easy to use and offers a wide range of assets from crypto over stocks to commodities. I have always experienced satisfactory customer care. The etoro team is always keen to offer investment opportunities according to the latest developments in the financial markets and sometimes even offers downside risk protection - where else can you find such a feature? As long as you stay away from leveraged positions and follow a defined investment strategy you can enjoy a positive experience on the etoro platform.
My user name is johnbeverstaxi and my case numbers are 08500790 and 08575957. My account has been randomly restricted with no explanation as to why for over 20 days now After a lot of contacting support who give robotic answers I finally received an e mail stating that restrictions can now be removed this was on December 18th I had a phone call with them and provided the required documents and yet nothing It is now 23December and all of my contact with support is unhelpful as they constantly repeat that they will escalate the case and still nothing They are holding my money hostage I consider this stealing I have been lied to as I have documented evidence that I have sent to them of there claim that restrictions can be removed yet they are not Supposedly they escalated this to upper management it’s been all day and nobody from upper management contacted me What kind of company treats paying customers this way with lies and betrayal of trust , if I have to I will seek legal action
Quick and complete answers.
Great platform, easy to use, great support.