801
Reviews
Dov Schonkopf was knowledgeable & if he didn't have an answer, followed up with one. Gave advice & second opinions or for me to look at something from a different angle.
Avoid Horrible experience: Only recommend to your enemies or mother-in-law. Wish I could give them a ZERO or Minus 5 starts that's how bad they are. Utter incompetent time wasters and over the top verification requests. When opening the account which took hours, and after they took the funds from my Debit card (while the account was still inactive) they then starting asking for selfie Videos of me holding my various Credit cards / Debit cards, other ID requests etc and now they keep on asking for more and more supporting identification even though I supplied Copies of Passports, Medicare card details, multiple utility bills etc, They didn't activate the account or return my funds and took a long time to respond to my emails. They also never notified me about their mandatory USD conversions, causing the value of my Deposit to fall. They have no customer service phone number to call and its via customer service emails, so much back and forth. The whole experience was so time consuming, inconvenient and painful. I have accounts with other Online brokers like Moo-Moo where everything went so smooth, efficient and easy: the way it should be. Not this E-Toro Bull!
Commission-free trading means very little if market orders are not executed reliably. Imagine submitting a market sell order and seeing it executed 15 minutes later at a price 10% lower. The platform then tells you that the delay was caused by a “safety mechanism” designed to protect you. When you challenge this explanation, you may be told that the market was extremely volatile, even though the price moved by only around 1% per minute during the relevant period. Consider another example: you place a market order for QQQ, one of the most heavily traded ETFs in the world, but the order is executed 15 minutes later at a price 3% lower. You are then told that there was insufficient liquidity. A mechanism that delays a market order and results in a significantly worse execution price cannot reasonably be described as customer protection. Any loss caused by poor execution could easily be ten times greater than the £1.50 trading fee you might save by using eToro instead of another broker. For anyone investing more than £10,000, I would strongly recommend looking very carefully at execution reliability before considering eToro. Low fees are irrelevant if one delayed order can cost far more than years of commission savings.
I cannot withdraw my cash from eToro wallet and customer service doesn't respond!
eToro promotes their services with a bonus program. When you deposit enough money you should receive up to $500 worth of stocks/cryptos. In reality you are never going to receive these. After all is set they demand the signing up process was done through some specific link (not just their promotions landing page). Even though their own campaign terms doens't mention anything about signing through any shady affiliate links.
Please stay away from the platform. As a CFD investor, exactly the most important moment I needed to make command to take profit or cut loss, I could not get access to my account and until now still I can not get access to my own account and investment. I was restricted from my assets on etoro platform can you imagine? This platform has severely degenerated over the last few years. Artificial trading delays: If an ETF is up or down more than 10% at the 14:30 US market open, they freeze the asset and prevent you from opening or closing positions. You are locked out of your own money until the price drops and your profit evaporates. Constant platform crashes: The system has completely crashed for hours multiple times this month. If you are in a leveraged CFD position when this happens, you cannot manage your risk. New hidden fees: They have quietly added opening and closing fees on ETF CFDs on top of the spread. Please if you want to lose completely your investment then invest here. As the platform automatically blocked me from my investment and until now still I can not access my account and money and investment. As you asked for opening ticket to get customer service, I did it and still now I can not access my account. When someone trades it is super important about the time they need to make command to stop loss or take profit, each second is super valuable as market moves based on seconds. I were asked by your company’s support member to wait but still now I can not access my account and I did not get any reply after that.
Great event, perfectly organized, informative and pleasant.
This platform has severely degenerated over the last few years. Here is why active traders should look elsewhere: Artificial trading delays: If an ETF is up or down more than 10% at the 14:30 US market open, they freeze the asset and prevent you from opening or closing positions. You are locked out of your own money until the price drops and your profit evaporates. Constant platform crashes: The system has completely crashed for hours multiple times this month. If you are in a leveraged CFD position when this happens, you cannot manage your risk. New hidden fees: They have quietly added opening and closing fees on ETF CFDs on top of the spread. Inaccurate data: The live charts are laggy and display incorrect prices compared to real-time market data. They operate as a market maker that benefits when you lose, and their platform restrictions during volatile hours prove it. Protect your capital and use a real broker.
the products meet my expectations
Attending the recent eToro Diamond Event was an absolute pleasure and a clear testament to how eToro values its high-net-worth investors. From a financial perspective, the event was incredibly valuable. Having the opportunity to engage in direct, high-level discussions about market trends, macroeconomic outlooks, and advanced portfolio strategies with eToro’s leadership team and top financial experts provided sharp, actionable insights. It is rare to find a platform that bridges the gap between digital trading and deep, personalized financial networking so effectively. The professional hospitality was equally flawless. From the seamless organization to the warm, upscale reception, the entire eToro team made us feel exceptionally valued. Being able to connect face-to-face with my Account Manager in such a premium, well-curated setting truly elevated the experience. An outstanding event that perfectly aligns financial sophistication with world-class hospitality. I am already looking forward to the next one!
Thanks to the whole eToro team for the fantastic experience at the Diamond Event in Franciacorta in June. It was a great and very useful place to have a direct exchange with my account manager Daniel Amati. And not just about the stock markets! Many Thanks!
Daniel amati ,ottimo account manager,grande professionalità
Great app for investments. Excellent for low maintenance investments, it also provides advanced tools if you're into day trading
The Organisation of this special Formula 1 eToro Event was perfect. Everything could happen as planend and in addition there were unexpected surprises like a visit in the Alpine box. It was uncomplicated and very comfortable. It would be a pleasure to have such an experience again. One of the best events ever.
good very excellent.
I was really happy with Dov Schonkopf. He is very professional and can help you within a short time.
Update 1: This is now in the process of being resolved, and I will update my review once it's complete. Review: I opened an account via a MSE referral link which promised £100 of shares once you'd paid in £200 to an investment account. I did this but didn't get the referral shares. My issue is that I contacted the company twice in the last 5 days and except for the original automated reply with my case number, I haven't heard anything since.
Guidon Frydman es un gran Account Manager me ayudo mucho
Very friendly, informative and helpful! Best assistance I received on Etoro thus far! Thanks Stinne Sorensen
Only good experiences with this platform, especially the human service.
ETORO DANGEROUS! MY DAD DIED AND THEY DONT EVEN ALLOW ME TO MOVE THE ACCOUNT UNDER MY MOMS NAME
Always prompt reply to any questions one my have regarding my account. Excellent and always prompt turn around of funds both into and out of my account. Prompt personal service in reply to any service difficulties being experienced.
You will lose your money ,don't invest ,I'm lucky i was able to get all back through '' T e soy plus ''
They make it impossible to email customer service when you can't access your account and they don't even read their customer support messages. Stay away from this company
Extortion cartel, hidden fees at every move in their platform, even switching between etoro wallet will insure $10 in fees on top of the spread, use decentralised exchanges, this guys are thieves...stay away, the will keep 20% of your equity before you've even bought a coin.BEYOND DISGUSTING, they should be called FEESTORO
i dont like one thing $200 for start this is a bit big sum for me. but $1 for one trade is good starting low. I just wanted to copy trade while I am learn market to trade xau.usd its hard for me at this moment. still think about it but maybe i will go for it because its investing in copytrading not just trade.
Poor customer support and terrible service . I will never use again . Please avoid if you can
cant get funds as account blocked ,this is over a week now ,have raised ticket but no response , even got an email from customer services asking why i was trying to pay someone i hadnt even heard off over £10000 i replied but again no response, ,CUSTOMER SERVICE IS APPALLING ,all i want is my money back, bank has already told you transaction isnt fraudulant so there is no excuse
The customer service team don't seem to reply to messages - it is impossible to get hold of anyone, each time their system just automatically closes the chat. I've since submitted a formal complaint, but had no response to that either.
Terrible experience. Unable to access my funds for 6 days. Had to send multiple bank statements. Very, very slow responses from customer services.