Capital.com customer reviews

Reviews

Zlatan was very helpful and kind
What stands out most is the easy, secure withdrawal process in local currencies. No unnecessary exchange rate losses—simple, fast, and trustworthy.
Katrin has been amazing, she sort my issues in couple minutes and also provide right indications to find rights documents 👍
Very professional platform
great customer service and experiance
Been using this app from a year now Best app. Withdrawals in 2-3 hours

Customer service is really good. It helps a lot for me and Zlatan is very helpful.

capital.com 's team is so skillful , good,friendly . in team ,vladimir help me
Very friendly and helpful staff

Always great full to the little things in life
Great support!

I am using the capital.com for a month. The onboarding process is very smooth. I liked the interface which is intuitive. When I contacted customer support, Katrin from the support team helped me very quickly with my query.
Useful info from the agent

I’ve had a consistently great experience with my account manager, Kris and I feel it deserves proper recognition. He’s an excellent communicator who always takes the time to explain things clearly and make sure I’m fully informed. What I appreciate most is how supportive and approachable he is — nothing ever feels like too much trouble. Whenever I have a suggestion or an idea that could improve my experience, I feel completely comfortable raising it with him. He listens, takes it seriously, and follows through by passing it on to the relevant department so it can be properly reviewed. That level of responsiveness gives me real confidence that my feedback actually matters. Overall, he’s been incredibly helpful, reliable, and easy to work with. It makes a huge difference having someone who genuinely cares about the client experience and is proactive in making sure everything runs smoothly.
Prompt response

good service ,had a good experience with agent Michelle
they have a first class Customer Service, Kalina being the best of the all. great and excellent platform interface. check them out meeen they are the real deal!😃😃 from a satified customers.
Having experienced many trading platforms during many years of trading and investing, to my experience Capital.Com is the best of the lot. A great platform, very clear and super informative, with first-class customer service. Lisa-Marie, the country account manager, is great to deal with, prompt, forthcoming, and helpful. If you are looking for a modern trading platform, look no further.

Withdrwell very fast

Good quick and clear

Ive got alot of helped by Michelle, awesome custom service!
It was attended to and I wasn't ignored

I started using the Capitol.com gaming platform without any training and I've achieved an unexpected result. This is a clear sign that this platform is accessible to anyone! Furthermore, thanks to Kris's support, the company has made itself available to provide me with additional skills to increase my profits by inviting me directly to their headquarters. This is fantastic and I consider it an excellent opportunity. I'm really looking forward to meeting him!

Shani was really friendly and helpful
I had an issue with reactivating my account, and Capital.com support helped me quickly. Vladimir was very helpful and provided clear information about the reactivation process. The issue was resolved efficiently. I recommend Capital.com’s support team.

I am a client of Capital.com since many months, and the evaluation is very positive for every aspect. Deposit/withdrawal were very fast, the platform was always available (I usually trade with mt4), the spreads of the instruments I trade are good. A big plus is the account manager that was assigned to me (Christine) that I had the pleasure to meet in person. She is always available to give support for any question that could arise.

the best assitance by anni she take care o my case like a professional gem
Michelle helped me very quickly. Thank you very much for your great support.

Very disappointing and unprofessional experience. I have requested a withdrawal several days ago and the money has still not arrived. There is absolutely no clear explanation, no transparency, and worst of all, customer support is not responding at all. When it comes to deposits, everything is instant. But when you ask for your own money back, suddenly there are delays and silence. This raises serious concerns about reliability and trust. I would not recommend Capital.com to anyone who values their money and expects professional support.
zlatan help was very fast
