577
Reviews
Very on point response
Amazing help from Franco
Looks good so far
Hapy ............
the call center agent
Overall experience is fantastic
Exzellent Trading Platform
Very helpful no nonsense
Always immediate respond and solving issue right a way.
Vey Good Go Go
I got clear answers from Vladimir
I had a problem with my transaction from capital to my bank account. The customer support they really helped me. I requested a call through the voice chat and they called me immediately.
Milen, was professional and helpful. Appreciate the effort.
Spoke with Kris today,who was patient helpfull and informed.what more do you need. Thanks for chatting Kris Mike S
My experience Zlatan, was very nice and helpful. He responded to my concerns promptly and my delayed withdraw was facilitated. Thanks Zlatan..
rly good experience
Capital.com is Fantastic..! I did trade with many other platforms, but Capital.com is the best I ever traded with. If you are in UAE. You can deposit and withdraw money instantly.. They are providing market insights everytime.. I post this review as my gratitude to Capital.com
All questions solved.
Told AI chat box to patch me with an in person agent as AI wasn’t helpful in sorting out my issues for the account, got patched with Katrin and sorted out my issue within minutes!! Super helpful and responsive
The compagny is still growing but very honest and the platform is simple to use even for beginners in trading . They accuretly remind you that you can win somme money tradind CFD but also you could loose a lot if the market is not on your side, and you really must understand that you have to be very carefull, that is what told me Samuel Torini, who kindly get in touch as a new customer of capitaL.com and that conversation was nice and helpfull . So capiltal.com is very much ok as a trading platform for CFD but will you gain or loose is up to you and very much depending of how you understand and feel the market your trading on .
Michelle was very helpful
Supportive customer assistance and smoothly opening account.
Have been trading with Capital.com for more than four years - super reliable, trustworthy CFD broker - super fast payment execution regarding deposit or withdrawal (mostly within seconds, but never longer than 24h ). They constantly extend their asset portfolio to trade even in extended trading hours (pre- and postmarket). Super fair and affordable spread costs. When it comes to certificate trading among all the CFD brokers out there in the market, Capital.com is the one - top-notch. They do show also a constant huge effort in improving their services. Overall safe and enjoyable trading environment for mind, wallet and soul.
I traded with Capital.com from June 2023 to August 2025. I came from wetting my feet, for two years, in the world of crypto, not using leverage. The staff at capital.com were friendly and helpful. The company allows traders to utilise Trading View, as well as incorporates it into their mobile website. I had no success with Capital, none whatsoever. I was trading Forex. Trade after trade went south and I did some investigating. I never knew much about A Book and B book traders, but now I do. An A book trader gives you direct access to the market (DMA) meaning your trade goes directly to their liquidity providers. A-Book brokers typically route trades to multiple liquidity providers, not just one. These can include dozens of Tier 1 banks (like JPMorgan, Citibank, Deutsche Bank) and over 100 Tier 2 providers, including non-bank institutions and electronic trading networks. Brokers often connect to 20 or more liquidity providers and use aggregation systems to pick the best available price at any moment. So, your trade could be matched against pricing from hundreds of potential counterparties across global markets—though execution usually happens with the single provider offering the best bid/ask at that instant. On the contrary with a B Book broker, the broker itself becomes the counterparty to your trade. When you buy, the broker sells to you; when you sell, the broker buys from you. Your profit is their loss, and vice versa. This creates a direct conflict of interest, as the broker profits from your losses. They typically offer fixed spreads and fast execution, since trades are handled internally without accessing external markets. Capital.com does advertise as a B Book/Market maker broker and doesn't charge commission, which is characteristic of a B-Book model. Again, I just assumed that all brokers offered the same business model, just with differing spreads. I no longer trade with B Book/Market Maker brokers. ***Late Edit upon Capital.com reply*** I put the reply to AI and this was its reply: "Capital.com operates as a market maker and acts as the principal in all client trades, meaning it takes the opposite side of client positions. While the broker claims there is "no A-Book or B-Book model" and that trades are executed on a "matched principal basis," this terminology is not standard and appears to be a rebranding of its internalized execution model. This appears contradictory, as internalization and acting as principal are defining features of a B-book/market maker setup. External sources clarify that Capital.com operates a hybrid model.[1] In practice: - Client positions are internalized, not routed to external markets. - Capital.com acts as the counterparty to trades, which is characteristic of a B-book model. - It hedges selectively when exposure becomes significant, indicating a hybrid risk management approach. - Pricing is derived from third-party sources, with spreads applied transparently. Despite its claim of neutrality, the structure inherently creates a potential conflict of interest, as the broker profits when clients lose. The use of "matched principal" does not align with industry norms—true matched principal execution involves routing trades to external liquidity providers, which Capital.com does not do by default. Thus, while Capital.com uses unique terminology, its model functions as a B-book/market maker setup for retail CFD trading." [1] - External sources that clarify Capital.com operates a hybrid model include: - Arincen.com (a financial broker review and analysis platform) notes that while Capital.com acts as a market maker and internalizes client trades (B-book model), it hedges exposure when risk limits are exceeded, indicating A-book behavior for risk management. - BrokerChooser.com confirms Capital.com is regulated by top-tier authorities (FCA, CySEC, ASIC), which requires transparency and client fund segregation, supporting the claim that it mitigates risk through external hedging. - Capital.com’s own "How We Make Money" page acknowledges it uses spreads as revenue and manages risk via overnight funding and hedging practices, aligning with hybrid operations. These sources collectively confirm that although Capital.com functions primarily as a B-book/market maker, it employs selective hedging to manage risk—characteristic of a hybrid model.
Some commission for holding positions could be lower, but this is not critical
Very great platform, they have always delivered, nothing more to add , extremely clean.
Kristian was very helpful he knew what he was talking about he understood my problem 10/10
Nice talk and explanation so good
The assistance was helpful and prompt, agent Loizos did a great work. Thank you
Very knowledgeable and explained himself very well. Many thanks.