ThinkMarkets customer reviews

Updated: March 21, 2026
ThinkMarkets
Views548
Summary
Reviews about ThinkMarkets are highly polarized. Many traders praise the broker for its reliable and intuitive trading platform, fast execution, competitive spreads, and wide range of instruments including forex and synthetic indices. Users often highlight responsive and professional customer support, especially noting improvements in withdrawals and overall platform operation. Several reviewers emphasize transparency, convenience of the mobile app, and strong regulation as key strengths. However, others report negative experiences, including claims of account manipulation, delayed trade execution, large unexpected losses, and unresponsive support. Some mention withdrawal delays or blocked accounts accompanied by accusations of trading violations, while a few even describe the company or its app as unsafe or scam-like. Overall, feedback on ThinkMarkets varies sharply: while many users report efficient service and good trading conditions, others raise serious concerns about trust, transaction handling, and the broker’s integrity.
Tesfa
06.01.2026 | 23:18

I don't know how to thank Thinkmarkets For Their Incredible Service....They have Thinkcreator program & i was part of it & earned some $ from it to my Thinkmarkets live Account & Today i withdraw from My Live Account to my Crypto wallet & The withdrawal Processed within 3hours & I really appreciate Thinkmarkets For Their Great Thinkcreator Program also Their Great Trading platform which is Directly On Tradingview & Their fast Withdraw process, Thank You so Much Thinkmarkets.

Teofilo diaz
20.12.2025 | 12:57

To be honest, your app and website are very easy to use. My account manager has always tried to help me and has been there when I needed him. But everything changes when you request to withdraw money; it's a nightmare. This kills company' s reputation. I have been forced to open a dispute 18/12/ for three withdraw not received, one of them from October. They are regulated by some authorities, my advice opens a dispute with one through one of them like for example Cyprus Securities and Exchange Commission (CySEC) where i have opened.They sent me ARN related to the withdraw and my bank was not able to get any piece of information about the money. I,m assuming i have lost already.Two days ago, I requested to disable my account which they have done really fast but when i confirmed them i have opened a dispute they are asking me again for information about the withdraw when i have many emails from them regarding this issue. Sounds like scammers, in fact I have contacted the office of consumer in Qatar where I live to elevate the situation and operation this broker in the country. Its a pity cause being honest I really loved, spread are really good ones, application is great, but when you request a withdraw...is when everything change.

Covenant Ezomon
19.12.2025 | 10:20

I’ve been trading with ThinkMarkets for a bit now, and it’s been smooth overall. The app is straightforward, and I like how fast trades execute. It feels like a platform built with traders in mind, not just another brokerage.

ControllerX
18.12.2025 | 07:41

If you love yourself, stay clear of these broker. After withdrawing in my trading account before, want to place my second withdrawal, they started asking for unnecessary documents again after my account has been verified already and they hold my withdrawal for more than a week. They are fraudulent

Hartono Prase Rudi
10.12.2025 | 17:00

scam... withdrawl not land in rekening bank .., broker scam

James Delappe
07.12.2025 | 23:08

Started trading with think markets and i honestly couldn’t complain about anything. Transactions are carried out seamlessly, what you see is what you get. Their customer service is phenomenal (speaking about my agent Aleks Belyov specifically). I have never been contacted before just “checking in” which to me was very refreshing. Keep it up Aleks! And thank you.

Youssouf Salian Diallo
03.12.2025 | 13:43

The difference in an amount while making withdrawals is hudge. They have took more than the half of my withdrawals. I made withdrawals with other brokers and I always the correct amount ! I want all my money back! You are the wires broker i ever seen.

Majda Mawloud
02.12.2025 | 21:07

ThinkMarkets is a reputable and dependable broker offering competitive spreads, rapid trade execution, and secure transactions. Their customer support is prompt and helpful, providing a smooth and reliable overall trading experience.

Dima Habbaba
27.11.2025 | 17:44

Trading with this broker has Texceeded all my expectations. The platform is incredibly fast, intuitive, and packed with features that make every trade seamless. Customer support is outstanding—always responsive and helpful—and withdrawals are processed with impressive speed and reliability. Everything functions flawlessly, and without a doubt, this is one of the most professional and trustworthy brokers I’ve ever worked with!

Krupa Patel
25.11.2025 | 19:01

Think Markets consistently delivers an exceptional experience across every part of their service. Their product offerings are not only robust and feature-rich but also incredibly intuitive, making them suitable for both new and seasoned traders. The platforms are fast, reliable, and packed with tools that truly support informed decision-making. What really sets Think Markets apart is their team. The sales team is knowledgeable, approachable, and genuinely committed to understanding client needs. They take the time to explain options clearly and ensure that every client feels confident and well-supported. Equally impressive is the client service team, available 24/7. Whether it's a quick question or a more complex issue, their support staff responds promptly with professionalism and expertise. Having round-the-clock assistance provides peace of mind and creates a seamless trading experience. Overall, Think Markets excels in product quality, customer care, and consistent reliability. Highly recommended for anyone looking for a trusted and supportive trading partner.

Daniel Yam
25.11.2025 | 10:39

This is an Honest Review, I have traded with this company for over 5 years . The support is ok the trading platform is good , the execution is Ok . The Swaps are Very bad and to expensive. The Biggest problem for this Company is the Withdrawal. It’s very difficult and there always a problem when you want your money . There system are slow so withdrawal are alway very Delayed and your constantly contacting Customers Service who try to help but it’s still ends up a Very Very Long winded Process. I am Now looking for another Provider!!!! I have Given Think markets so many chances . It’s Best to Avoid this company .

PO YEUNG CHENG
28.10.2025 | 10:46

about account withdrawal, I have submitted a withdrawal with profit, but they are not replying my email, even scam all my initial deposit.Here is the email details(It has been over 2 years) Dear Client, Thanks for contacting us !Your account is under compliance investigation, please email to compliance-thinkmarkets.com for any queries. Best Regards! ThinkMarkets

Kostia Smal
25.10.2025 | 09:31

Fellow traders, I am bringing your attatination and I want to warn you like you did it before with others revweis at Trustpilot. I wrote before review about THINKMARKETS UK and would like to give you an update, that my withdrwal on hold since april: Withdrawal 03/04/2025 09AE7 transaction.status.HOLD GBP -30,000.00 The answer from Thinkmarkets UK: Our Review and Analysis As an FCA-authorised firm, TF Global Markets (UK) Limited (trading as ThinkMarkets) is required to review client activity that may give rise to regulatory concerns. We have carried out an independent assessment of your case, which included: Reviewing the information and explanations you provided; Considering the materials you referenced in support of your position; and Analysing relevant internal compliance and surveillance data. Our review identified trading patterns on your account that demonstrated coordinated activity with another client account. The timing, structure, and execution of these transactions were inconsistent with independent trading based solely on third-party signals or general market analysis. These findings raised significant regulatory concerns and represent a breach of our Terms and Conditions. Outcome – Final Response Following this review, we have determined that certain trading activity on your account violated our Terms and Conditions. Accordingly: Transactions identified as being in breach of our Terms will be voided; Any profits linked to such trading activity will be cancelled; Your trading account will remain permanently restricted and will be closed; and Any remaining balance not affected by these actions will be processed in accordance with our standard procedures and applicable regulations. We understand this may not be the outcome you expected. However, it reflects our regulatory obligations and a proportionate resolution following a balanced review of all available information. Evedinces they did not provide, they have so big entity all over the word, I am wishing to you that no one placed same trade in any part of the world with you, as then you would be indedified like you trade together )) wishing you profit and move to normal broker such as CMC, all love!

Dylyn Spalding
24.10.2025 | 08:10

I've been using ThinkMarkets for a while now, and it's been an absolute game-changer for my trading experience. The platform is intuitive, with super tight spreads, lightning-fast execution, and a wide range of tools that make everything seamless for both beginners and experienced traders. What really sets them apart, though, is their exceptional customer support. A huge shoutout to Rivash Gudar who has been incredibly helpful every step of the way. His expertise, patience, and willingness to go above and beyond have made all the difference, turning potential frustrations into smooth sailing. I'm truly grateful for his support and couldn't recommend ThinkMarkets more highly. 5 stars without hesitation!

Ganyani Lucky
22.10.2025 | 16:15

Great start on Sythentic indexes, hope we will get ZAR account for Sythentic indexes also.

Joshua levi
21.10.2025 | 12:19

It's been a good experience with them. They fixed the withdrawal issues most people complained about. It was smooth withdrawal process for me. Processed within a day. App operation is smooth. I didn't have any problem executing trades and the spread was adjusted. Nice work.

Lebani
19.10.2025 | 17:04

ThinkMarkets reached out to me and explained everything clearly about the withdrawal process. Their team was very professional and helpful. I really appreciate the quick response and support. The platform has good trading conditions, and I’m happy with their service now. Highly recommended!

L
16.10.2025 | 17:27

Stay away! Whatever this is, it feels like a complete scam. I applied for a remote online job and didn’t know what it was about. When they said something about trading and the stock market, I felt it was very scammy. So I told them and they instantly insulted me. Very unprofessional behaviour!!!

ac star
15.10.2025 | 16:41

The unfortunate liquidation was new to me. And learning is on the way with the help of support.

Aleks Belyov
09.10.2025 | 12:45

I have been working with thinkmarkets and I can tell that this company have been extremely helpful with everything and also the company and platform is super easy to use, amazing broker and people.

Sarah Stephen
05.10.2025 | 08:07

I started trading with ThinkMarkets a few months ago, and I’m genuinely impressed with how smooth everything has been. The account setup was quick, and their verification process was hassle-free, which isn’t always the case with brokers. What really won me over is their Thinkzero account, tight spread and low commission make it perfect for my scalping strategy.

Josephine Akao
01.10.2025 | 09:25

I’ve had a positive experience trading with ThinkMarkets—fast, responsive, and reliable. Still, I’d love to see more personalized educational content, such as webinars or courses tailored to different skill levels.

Abi
01.10.2025 | 08:53

Thanks to Traders Gym I was able to practice trades easily and their cloud alerts gave me real time updates while I was off the charts

Canal Mundão
30.09.2025 | 12:25

I made a deposit almost 24 hours ago. And then it's not in my account. I really don't recommend it. I haven't had any response from support yet.

Korede
29.09.2025 | 22:35

Trading on ThinkTrader has been seamless with competitive spreads and fast execution. Customer service is reliable too. However, more in-depth educational resources and flexible ThinkRewards options would be a great improvement.

Michael Bamgbade
29.09.2025 | 20:59

Thinkmarket have the best synthetic market right now, good price action, I just love how easy it is to trade on it.

Adah Dandy Joseph
26.09.2025 | 11:18

ThinkMarkets: A Game-Changer in Trading Experience I've been trading with ThinkMarkets for a while now, and I'm blown away by their exceptional service! The platform is user-friendly, and their customer support team is always on point. Fast execution, competitive spreads, and a wide range of trading instruments - they've got it all! What really stands out is their transparency and reliability. No hidden fees or surprises, just straightforward trading. The mobile app is super convenient too, allowing me to stay on top of markets wherever I am. ThinkMarkets has genuinely elevated my trading experience. Highly recommend!

Abdel Fatah
26.09.2025 | 08:06

I'm a trader with this broker for a while and didn't notice anything bad. I hope they contnue in this way.

ali zakarya
25.09.2025 | 23:54

Unsafe Company Unsafe App

Amusan Kikelomo
25.09.2025 | 18:17

ThinkMarkets is a reputable online broker offering a wide range of financial instruments, including forex, CFDs, and cryptocurrencies. Its key strengths include strong regulation, competitive spreads, and advanced trading platforms. However, some traders have reported issues with customer support and withdrawals. Overall, ThinkMarkets is a solid choice for traders seeking a diverse range of instruments and competitive pricing, provided they manage risks and understand the broker's terms.

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