852
Reviews
Great platform and service. Had a support case du to some issues but I got helped and they handled it excellent. Margo, Premium Client Manager supported me with great results. Thanks!
The employee named Milen is very understanding.
Michelle was very helpful and explained the address verification process clearly. She provided clear guidance and was very professional throughout the conversation. Thank you for the great support.
excellent communication avec Vladimir
Franco explained clearly everything
I am writing to express my sincere appreciation for the outstanding support I received from Karolin Khamed, my account manager at Capital.com. Recently, I encountered an incident with my account that left me feeling quite anxious and uncertain. However, thanks to Karolin's dedication and professionalism, the situation was resolved swiftly and effectively. From the moment I reached out to her, Karolin demonstrated an impressive level of commitment to helping me. She took the time to listen to my concerns and ensured that I felt heard and understood. Her empathetic approach immediately put me at ease, allowing me to focus on finding a solution rather than dwelling on the problem. Karolin worked tirelessly to investigate the issue and keep me updated every step of the way. Her attention to detail and proactive communication were truly remarkable. I never felt like just another account; she treated my situation with the urgency and importance it deserved. It was evident that she genuinely cares about her clients and their experiences. What stood out the most was Karolin's ability to simplify complex information. She explained the steps being taken to resolve the incident in a clear and concise manner, which helped me feel more informed and confident throughout the process. Her extensive knowledge and expertise in the field were evident, and I felt reassured knowing I was in capable hands. Thanks to Karolin's hard work and dedication, my account issue was resolved much quicker than I anticipated. I am incredibly grateful for her support and commitment to ensuring a positive experience for her clients. It’s rare to find someone who goes above and beyond like Karolin does. In conclusion, I wholeheartedly recommend Karolin Khamed as an account manager at Capital.com. Her exceptional service, professionalism, and genuine care for her clients make her a valuable asset to the team. Thank you, Karolin, for your unwavering support and for turning a challenging situation into a positive experience!
Good support team
Problem solved
Human replied after tons of bots. Hoping to sort it out but see light in tunnel.
answered all my questions.
Excellent trading experience and fast support
A good and easy to use platform is here. They are fast in case of payments, too.
Olga and Georgi were totally supportive
I’ve encountered a challenge with depositing funds through the options currently available on Capital.com. After reaching out to customer support, I was assisted by an agent named Daniela. She was professional, kind, and explained the situation thoroughly. While my deposit issue wasn’t resolved, I found the customer support to be very efficient. I hope that crypto or USDT deposit options become available in my region soon.
GOOD broker with low spreads on many markets, good cs and smart chat with a really smart AI assistant.
Perfect app for learning trading, I’m still in demo mode and it feels OK.
Katrina gave me all the information I needed with a first class attitude to help me. She even left and then returned with more educational input that will help my understanding of this new system to me.
The best for a beginner. Very fast prcess and issue solving.
Michelle provided great help to how could validate new details in different ways to make it very easy for me to complete, had access to everything had already provided and was great to speak with. Thanks!
Customer care is so amazing especially Ekaterina has assisted me smoothly ans fast. Keep the good work
Their support and rate and plus their margins are great even transfers are very fast
Great service from phillip 10/10 😎
Thanks Valentina for a great and fast customer service…
Thanks for helping me .
Denislav is support team member, reasonable guy that helped me to get some money back when i actually sented them on wrong account. Apk is doing great on every platform. Really like this trading platform and its team!
Nice platform
The agent I spoke with was very helpful explained and help me with everything I asked! Thanks team!
Easily fixed within minutes. Had an issue with the chat and the live chat function connected me with Katrin, who was very helpful
My honest experience with Capital: Capital doesn’t actually sell you any real asset — you’re basically betting on price movements. From the moment you invest in a coin, an overnight charge is deducted from your account every night. You have to constantly monitor your phone, 24/7. In my case, nine of my trades were closed at maximum loss, even though the system could have minimized the loss to around 30% by closing just two or three positions
Best customer service especially Ms. Zoya