4
Reviews
Summary
The customer had a poor initial experience with Welzo, waiting nine days for a response, being asked to refill and repay, and receiving no help until they publicly called it a scam; afterwards Welzo replied promptly with a humble apology, explained the mix‑up, issued a refund and offered a discount, and the customer felt the issue was resolved.
Jan
23.02.2024 | 17:56
I did not have very good experience to start with. I had to wait 9 days for a reply. I was also told to refill and repay for my order. I asked for help. That never happened until I posted that it was a scam. Then i got a thrift reply. A very humble apology, and that the welzo company did not mean for this mixup to happen. I got a refund,apology,and a discount for future orders. I am thankful they saw what happened and they sorted it out right away.!Thankyou Welzo!