FXCess customer reviews

Updated: March 26, 2026
FXCess
Views707
Summary
Most reviewers report extremely negative experiences with this broker, describing severe withdrawal issues, delayed or refused refunds, and constant requests for repeated or unnecessary verification documents even after accounts were fully approved. Many claim their deposits and profits were withheld without explanation, with some stating that support ignored them or made unprofessional excuses. Several users allege deceptive tactics, lack of transparency, and suspect the company operates without proper regulation, calling it a scam. Others mention that profits were canceled or accounts locked after successful trades. A few isolated reviews note good trading conditions, low spreads, or easy account setup, but these are outweighed by reports of misconduct and lost funds. Overall, the consensus portrays the broker as unreliable, untrustworthy, and potentially fraudulent, with numerous warnings to avoid it entirely.
Nakia Dalton
24.09.2025 | 21:48

Stay away from this platform they don’t want to release my money and I have seen similar comments here and it’s very bad I refused to let them go away with my money filed a complaint and got everything back within 48hours. seek help if you can

Sameer Jamal Jamal Ud Din
24.09.2025 | 17:27

I deposited $1,655 into my FXCess account (Account No: 1521125902) expecting a secure trading experience. But as soon as I requested to withdraw my funds, they locked my account and completely refused to return my money. I submitted all the required documents and completed their verification process. Everything was in order. Despite this, they ignored my withdrawal request, stopped responding, and refused to give me back the money I deposited. This is extremely frustrating and feels like a scam. $1,655 is not a small amount to just disappear. Support has been completely useless — they either delay, make excuses, or ignore me altogether. I’m demanding that FXCess immediately return my $1,655 or I will escalate this legally and report the issue to financial authorities and regulators. To anyone considering using FXCess — be warned. This platform is not trustworthy, and you risk losing your money just like I did.

Muhammad Mohsin Javed
24.09.2025 | 17:07

I've provided all requested documents, completed profile verification twice, and yet my funds have been on hold for over a week. Despite multiple follow-ups, there has been no confirmation that my refund is being processed. Instead, they keep delaying and repeatedly requesting documents I've already submitted. There’s no clear communication, no timeline, and no resolution – just vague responses and stalling tactics. This experience has completely destroyed my trust in this platform. It feels like they are doing everything they can to avoid releasing my funds. Avoid this platform if you value transparency and timely access to your own money.

Maaz Ali
19.09.2025 | 14:38

I’ve had a horrible experience with this service. My profile has already been approved, and I’ve provided all the required documentation (ID passport and bank statement) promptly. However, despite this, they are still insisting on a video recording, even though they already have everything they requested. It’s been five days since I submitted my documents, and they continue to delay my refund by asking for more and more unnecessary proofs. This feels like a deliberate tactic to stall the process, and it’s incredibly unprofessional. I’m highly disappointed with how they are handling this, and it’s frustrating to be caught in this endless cycle of delays and unreasonable demands. I will not be recommending this service to anyone, and I strongly advise others to be cautious before trusting them.

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