1126
Reviews
"I have had an excellent trading experience with FXcess. Their MT4 platform is extremely stable and execution speed is consistently high. Transparent conditions and an overall highly reliable broker. I highly recommend it."
They closed my trades not at the opening price of the day which would have resulted in a large profit but at some other selected number between Friday closing and Monday opening. Refused to correct or even explain their actions. They also actively change spreads and slippage to cost customers money. update- that email address provided to contact them does not exist- true example of their attitude to customers
Worst company you could trade with stay away at all costs the platform lags on execution then they ask forna ticket number of the lagging execution when it hasn't opened the trade force your leverage down when your trading becomes consistent worst experience ever with this platform STAY AWAY!!!
Nice customer support, but i would've liked the wihtdrawal process to be instant or at least take 1 hour to hit in my wallet on my exchange. Overall my experience is very good.
Just made a with drawl and they automatically put it to a card and bank that I no longer have it’s been closed, now they want all sorts of proof before refunding me, it’s an on-line bank so you can’t talk to anyone so that another load of money lost. Do not trust this broker I click the account I wanted it to go to and they automatically changed it!! Say away
I traded and made a lot of profits with this broker. But then, suddenly they said I violated bonus terms and conditions and suspended my account.I asked them to explain me which bonus terms and conditions I violated with screen shots. Now, it has been more than a month now , I haven’t got reply. They did reversal to my profits and said I could withdraw remaining balance. I tried to withdraw but could not. Their support system is very bad , always saying we will remind the relevant department. It has been more than a month now I haven’t got reply. So I can say it is definitely a scam broker and friends please avoid this broker at all costs.
Scam…………..
Excellent broker
If I could give zero stars I would! AVOID THIS SCAM FIRM AT ALL COSTS!! Everything started ok but when I started making money they changed all my leverage without telling me and this caused a loss of over $4000. They told me my leverage had been changed because of my aggressive trading! Roughly translated to ‘ we don’t want you to make any money. Closing my account today and I’m still in profit despite FXcess best efforts to steal my funds. Also just noticed that this company has received attention from the regulators! DO NOT USE THIS COMPANY! Update. 27/05/26 Fxcess contacted me and attempted to blackmail me. They offered me $400 bonus credit and made me sign an agreement. It was only after I signed this agreement they told me I had to open a new account and remove my review from trustpilot. Obviously I told them where to go. Once again I cannot stress enough, DO NOT USE THIS SCAM FIRM!!!
Have already posted a review about this company and my experience is not getting any better. PLEASE PLEASE be warned from my experience. I genuinely believe they are complete scammers. I requested a withdrawal on 19/1 for $27,000 and have still not received anything. Yes , I have had some replies but they all basically say the same thing - we’re dealing with your request/ it will be another 5-7 working days/ your account is being reviewed. All just fobbing me off and never a single reason why they are not processing my withdrawal. They are crooks and no one should be using their services. BE WARNED. I challenge you FXCess - deal with my request properly and send me my money and I will let this community know that you have done so.
I did a internal transfer to Wallet USD in the 17th January 2026, and it has been more than 2.5 months, I have not gotten back my refund, nothing at all.. All the customer services provided the same generic messages and its been very frustrating and puzzling on why they are withholding the funds... Never came across an exchange/company that takes so long to "review" and it is just plain ridiculous.. most other exchanges would have only taken a maximum of 7 days to do a refund.. Would defintely not recommend this broker...! My account is 1150016583... To Fxcess: please return my withdrawal funds as soon as possible!
Response to emal: These scammers are still not able to provide evidence of the alleged activity. They had someone call me and try to persuade me not to take this further. They have provided no solid proof of the alleged activity I traded manually, my profits were literally in the hundreds! If I were to be doing what they claim i was doing, I would have done it in large numbers. Furthermore most of my traded were pending orders so I wouldn't even have known about the latency. THIS COMPANY IS A SCAM! I WILL POST EVERYTHING ON SOCIAL MEDIA TO ALERT OTHER PEOPLE BEFORE THEY GO DOWN THIS RABBIT HOLE. THIS COMPANY NEEDS TO BE REPORTED AND STOPPED! UTTER SCUMBAGS!!!!!! IF THEY DONT RETURN YOURE INITIAL DEPOSIT BACK GUYS GET YOURE BANK OR CREDIT CARD COMPANY TO PLACE A CHARGE ON THEM FOR NOT PROVIDING SERVICES. THESE ABSOLUTE BELL ENDS ARE TRYING TO HIDE BEHIND THEIR TERMS AND CONDITIONS AND KEEP STATING THEY ARE OFFSHORE BROKERS.
I’m honestly at a loss. Withdrawals worked fine for me before, but recently they’ve been getting rejected with no clear reason. I reached out to support and received a generic “we’re reviewing your account” reply, and then nothing meaningful after that. I just need a clear path to get my funds out — not vague templates and silence.
I have submitted a withdrawal request on 23 Jan 2026 , and last 4 weeks of weekly reminder, I have not received my transfer of monies to the ewallet yet. The response from Fxcess is always the same: "Please be advised that your withdrawal request is currently on hold while we conduct a routine review of your recent trading activity, in line with our internal controls and regulatory obligations. This review is being carried out to ensure the accuracy and integrity of all transactions. Once the process is completed, we will update you accordingly and proceed as appropriate." I only requested a withdrawal of less than USD 10000, and everytime I asked my account manager about the withdrawal, he told me that they are still doing the review. I sincerely hope that they can quickly review and return my hard earned monies.
I’ve had a great experience trading with FXCess. My account manager, Panos, is very professional, friendly, and always ready to help. He provides useful market analysis and responds quickly whenever I have questions. His guidance has helped me make better trading decisions and improve my confidence in trading. I really appreciate the support from Panos and the FXCess team for making my trading journey so profitable. I Highly recommended this man and the Company... !!!
Stay away from this site! It's a total scam. A guy claiming you can earn money here tried to persuade me into sending 300€, promising a 100% deposit bonus. Then he wanted another 300€ so I could 'start trading' with 600€. Don't fall for it!
I’ve had a great experience with this brokerage so far. The platform has been smooth and reliable, and the overall service has been professional. A special thank you to Panos for his support and assistance — he was very helpful, responsive, and made the process much easier. I really appreciate the guidance and customer care. Looking forward to continuing trading with you.
I see many negative reviews here, but my experience has been different so far. I’ve been able to reach customer support quickly, and they provide clear answers to my questions. I did have to wait about 5 or 6 days for my withdrawal to be processed, which is the only reason I’m giving 4 stars instead of 5.
Similar to many other users, I requested an internal transfer on the 19th of January. I have followed up with many tickets and emails and have only received automated responses saying it is under review. Even using live chat I have been told my request is under review, but as almost 50 days have passed by and no signs of receiving the money in my internal wallet, I am very concerned. I would like my concerns to be on FXCess highest priority and am willing to give a more positive review if this is resolved in good time. Thank you
Honestly guys they are 100% scammers, stay away from from them. I’ve tried to withdraw funds but transaction still pending over a month. I’ve tried to contact them no answer
Thanks to ⓒⓡⓨⓟⓣⓞⓣⓡⓐⓒⓚⓘⓝⓖⓔⓧⓟⓔⓡⓣⓢ, a stressful situation involving $52,900 was addressed methodically and professionally.
They did not fulfill there promises , Highly deceptive and manipulative. Please avoid if you can .
Avoid trusting this company. I got decieved by them and they took my money! Thanks to “𝐒𝐚𝐟 𝒆𝐫 𝒆 𝒄𝒍 𝒂𝐢 𝐦“ who helped me got back my money completely
FXCESS is a scam, This is a fraudulent company. I made deposit of £400 and received a bonus. And i started to trade mainly over the Xmas holiday. And when my balance was reducing i added £130 and i was given another bonus. I stayed on plus and minus until i finally went into profit and i closed i traded one instrument at a time. So i requested a transfer from MT4 to My wallet in order to withdraw. I still had a balance of £684 or so but my bonus was reduced to £129. So it meant i had an equity of £800 plus to trade. I entered some trades but made losses so i closed all. my actual balance reduced to £500 plus. And i entered silver instrument but i was making a loss i entered a few more positions but then the loss increased to a point where Fxcess started to close my trades leaving me with 12 positions. And a balance of £323 or so then all of a sudden the positions were closed and my MT4 suspended plus the transfer declined. Now they then came up with i violated the bonus agreement using some lines as they usually do. This is my first tome of dealing with any broker that is as fraudulent as FXcess. Please dont jojn this company they are clearly fraudulent. The have started to reject any messages sent to their email from my registered email address it is obvious they are a scam company please so not register with FXCESs or make any deposit run from them.
Hi everyone who’s reading. I sincerely from my heart do not recommend this broker, you may see good reviews on here but they’re either fake or people leaving reviews who have just started using the broker, I’ve traded for over 5 months with this broker and I can say at the beginning my internal transfers, deposits withdrawals would only take 1 day maximum. But it all suddenly changed to longer periods for withdrawals and no responses from the support teams. The problem is, I noticed changes in leverage whilst I was trading to attempt to wipe out my account, I noticed higher spreads than usual and today On Christmas Eve, FXCESS accused me of arbitrage and instead of refunding my £920 deposit , they suspended my account. and stopped responding!!! THEYLL DO IT TO YOU ALSO! DO NOT INVEST WITH THEM. Further more to this, to clarify the fake accusation, I received this email today, without evidence and without notice took my money! Read below, Dear Client, After conducting an investigation on the trading activity of your accounts, we have reached to the below conclusion: Your accounts were trading on price disparities with the purpose of benefiting from a possible pricing arbitrage to the Company's detriment. This comes as a violation of our Trading Terms and Conditions to which the Client has to comply with before opening an account with the Company. At this point we would like to draw your attention to Paragraph 6.22 and 27.4 of the Trading Terms and Conditions: 6.22 Internet, connectivity delays, and price feed errors sometimes create a situation where there is price latency on the Electronic Systems such that there is a disparity between the Company quoted prices and current market prices for short periods. Client expressly acknowledges and agrees that it shall not execute Transactions with the Company that rely on price latency arbitrage opportunities either by using additional functionalities/plug-ins (i.e. Expert” (i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent. IF YOU RECEIVE THIS EMAIL, just know your account isn’t safe, your money isn’t safe and they’ll breach their own rules and take all your deposit. I CAN SWEAR BY GOD, THEY HAVE TOOK MY DEPOSITED AMOUNT WHICH IS £987 AND ARE TRYING TO ONLY REFUND ME £327. In their own terms of business it says ‘take 10% of deposited amount or maximum $200 deposit currency equivalent. this is a breach of their own rules and it isn’t the case anyway, I have full evidence no arbitrage was committed and It’s just a tactic they use to take your money. I have reported the company to the police and currently we are tracing down the ones responsible including my account manager who rang me many times of a UK London number which I have recorded calls from. I am grateful for the help I am receiving from my bank, the police and the FRAUD ACTION TEAM, and until I do not receive my funds of £987 back, I will continue to investigate this broker, find the criminals and bring them to justice!!!!!
Been trading with FXCESS for over 2 months now. so far all positive. Easy sign up and verification process. Withdrawn around 14k usd and has been smooth, half went to my original funding source as refund and half went to my international bank transfer I have nominated. Customer service Paul from the broker even called just to make sure my withdrawals were recieved promptly. I dont undersrand why people on the internet saying the broker is a scam.....
⚠️ CRITICAL WARNING: FXCess Unethical Practices & Capital Loss Risk Trading account number: 1150026958 I am writing this to warn fellow traders about the predatory practices I experienced with FXCESS. My experience indicates a systematic effort to force account liquidations through leverage manipulation and high-pressure sales tactics. Key Red Flags & Issues Encountered: Stealth Leverage Reduction: Without any prior notice or email communication, FXCESS slashed the leverage on my open positions. This instantly inflated my margin requirements, triggering a near miss "Stop Out" that could have wiped out my entire equity. Deceptive Dashboard Reporting: Even after they manually reduced my actual trading power, my account dashboard continued to falsely display 1:1000 leverage, making it impossible to manage risk accurately. High-Pressure "Bonus" Traps: Account managers frequently call and pressure clients to deposit more funds to claim a "100% matching bonus." This is designed to encourage larger lot sizes, making it easier for them to "blow" your account when they trigger a leverage change. Vague "Aggressive Trading" Labels: Despite only placing two trades per day, my account was flagged for "aggressive trading" as a justification for their actions. Support was unable to provide any evidence or definition of how my conservative strategy violated any terms. Withdrawal Obstruction: Every attempt to withdraw remaining profits or principal was met with rejection based on inconsistent and illogical "compliance" reasons. Formal Action Taken: Because of these irregularities, I have officially reported FXCESS to: Action Fraud UK The Financial Conduct Authority (FCA) Bottom Line: If you value your capital, stay away from FXCESS. They do not operate as a neutral broker; they appear to actively trade against their clients by manipulating account parameters mid-trade. Now they have deviously changed the previous reply to my message by not even recognising me, whereas they know exactly who I am and if you need to confirm ask your account manager. My trading account number is: 1150026958
This is a fully unprompted review on this broker. Started using them as someone offered a copy trading service. At first I was a little cautious because of the reviews and how they never receive the money back etc etc. After doing everything to get verified and everything they’ve asked for I let the account build up. I put a withdrawal request in on 11/12/2025 and I received the money I asked for on the 12/12/2025 No issues on my side and very happy up to now. Will obviously edit if something changes but for now I’m extremely happy
Everything about the platform is smooth no issues very easy to navigate and helpful customer support.
Really good broker definitely sticking with this one recommend to all