554
Reviews
I run a fully legal, KYC/AML-compliant crypto exchange and I tried to support Bybit with liquidity and new payment methods for their P2P section. My account (UID: 171935395) was suddenly restricted after a buyer failed to complete payment on P2P Order ID 1990205614152957952. The buyer became frustrated with the standard Anti Money Laundering process (Bybit must comply also), lost his composure, and ended up filing a misleading report as a result. No funds were received. No transaction occurred. No fraud happened. Yet Bybit permanently suspended my account and locked my withdrawal access for 90-days. The 90 days withdraw suspend reference only to a policy that applies in cases of confirmed fraud and asset loss. That does not apply here. I submitted all documents and opened a new case (Case ID: 22938187) but only received template responses. My reputation as an advertiser has been spotless. No disputes, only positive feedback. I am requesting a proper re-evaluation by your compliance team and the 90-day withdrawal restriction be removed immediately. This decision seems automated or misclassified. I'm ready to cooperate fully but expect transparency and resolution. I trust this can be solved without further escalation. EDIT: No solution or clarification was ever given, only unrelated automated message templates were sent by support.
I was using ByBit.com as a trading company based on my girlfriends recommendation. I wanted to withdraw all of my funds. Instead of allowing me to make my withdrawal , I was told I needed to deposit more money for a "Channel Verification Fee", $2538.86
I am extremely disappointed with my recent experience on Bybit. I completed a trade where the transaction was cancelled by CSI, but both I and the counterparty were fully settled afterward. However, when I tried to withdraw my BTC, I was shocked to see a “User Ban” message blocking my withdrawal. I have not done anything malicious or violated any rules, yet my withdrawal function has been restricted without any explanation. I reached out to Bybit support multiple times, but I have not received any response from them. This situation is very stressful because my funds are being held without any justification. I urgently need access to my withdrawal function, and I expect Bybit to resolve this issue immediately. UID: 236334805 Order number: 1986050784530153472 Date: 2025-11-05
What an exhausting company to deal with. I submitted every single document they asked for, three months of bank statements, invoices, everything ! just to activate the option to use my Mastercard for top-ups. And despite that, they kept requesting the exact same documents over and over again, In the end, I found a great feature that actually worked for me on Bybit! It was the “Delete Account,” feature! Binance, Crypto.com, and Kraken are miles better anyway.
Thank you, scammer company. I ended up being the victim of a double scam. I didn’t release the crypto, yet the buyer sent me money after the deal was already closed. I contacted support hundreds of times, but they clearly don’t care. Once the appeal was over, they pressured me to issue a manual refund—which I refused. Then they froze my assets and threatened to either make me send the money back or they would release the crypto to the scammer. Tell me how this doesn’t enable money laundering: either I lose my funds to a chargeback, or they hand my crypto to the scammer. This is the first and last time I use this platform. I’m moving elsewhere --- Update: Thank you for the robotic answer i have 1000, you froze my assest to give to a scamer and gave me 14 days to refund manually, you are a joke, and a scammer protector, i will file a complain with my lawyer today in paris you will see what will happen
MY UID.: 185525910 I buy an order on 07/11/2025 on Bybit with order I'd 1986840595667570688, worth 20000 but unfortunately i paid extra 30000. Total amount paid by me was 50000 . After that i started appeal and assets of seller were locked. I provided all proof and seller accepted to refund me the amount. You can see whole chat discussion between seller and buyer. But unfortunately the Bybit customer support without any proper notification cancelled my appeal that costs me 30000 loss. This is the fault of CS that i lost my refundable amount of 30000. Now I want compensation of this order as I had already paid for this order and it is compeletly Team CS's fault not from my mistake. i need full compentsion on this order from Bybit. @BYBIT @BENZHOU
It's a scam. They don't allow withdrawal of funds, pretending the network is too busy to send a confirmation email Dozens of attempts over 2 days, same result. Who can believe their server is too busy to send an email? Eventually I'll have to go to the police about this theft. They don't allow to fill an internal complain about a withdrawal made impossible if there's no withdrawal number. The whole thing reeks of criminal carelessness at best. PS: The nerves of those thieves (see the moronic reply below). They perfectly know I can't provide a case number because to open a case I need to provide a transaction number. I can't provide a transaction number because they won't send an email with the verification code. "Network busy" my a**! There is absolutely no way to contact the customer service. This is a scam, stay away from it. PS: I didn't realize Bybit and Bybit EU are different entities. This is my ongoing experience at Bybit EU.
If I could give it a negative review I would. I have lost $900 to these people that after reading about them they are not even allowed to be conducting business in the USA. Every time I ask about get funds from a merchant mode task lo and behold they want more money and won’t release my funds. Until the task is completed. I just want what I am owed and I will be done with, if not I will report them to the BBB Your IP address is from one of our Bybit’s restricted regions. So can not get on I just want my money back My supposed business manager keeps harassing me via text messages. I had to block her
MY UID... 426465468 I buy an order on 02/11/2025 on Bybit with order I'd 1984948603155587072, but I made payment in 2 parts after confirming from seller , when i compeleted my payment , the seller didn't releases my coins and when i makes appeals ,Bybit team CS tells seller to issue refund or if you can accept this payment you can release coins , but seller neither releases coins nor issues my refund, and then Team Bybit CS gives him final warning to either issues refund or we will complete this order as shown in order chatbox. Then again after 2 days the same Team CS tells me to give bank proof of payment reversal, and how can this even a possible to give you a payment reversal proof afrom bank when you know that payment reversal is not possible in India and order time had also gone 12 days as well , when you are Operating in India there is no proof for payment reversal , bank can only give you payment details which I had already shared with you Multiple times . And you already give seller the final warning as well then how can you changed decision within 3 days after I had shared all proofs with you . It is all completely Team Bybit CS's fault on this order Now I want compensation of this order as I had already paid for this order and it is compeletly Team CS's fault not from my mistake. i need full compentsion on this order from Bybit. @BYBIT @BENZHOU . Any update still waiting for your response and compensation . It is your Team CS mistake to cancel order when they already have seller the final warning to issue refund, then why they cancel my order without any reason and I losty hard earned money of Rs 50943, Please give me full compensation of this order as it is completely your team CS's Mistake. Still didn't recieve any response from Bybit and Team CS and I lost my hard Earned money amounting Rs 50943, Team Bybit give me full compensation of this order as it is your mistake to cancel my order .
Withdraw your crypto from Bybit. Bybit is siphoning off your money! I came to this conclusion for two reasons. 1. On October 30, 2025, Bybit froze my account and withheld my funds, despite my account and transaction history being completely legitimate and transparent. A small transfer to my own account, where I had already transferred USDT, was blocked. The freeze was unjustified. Much larger funds were frozen for inappropriate periods. There is no explanation, and the support team keeps extending the deadlines (3-5, 14, 30 days). Bybit acknowledged receipt of my documents but continues to withhold my funds, citing an unspecified "compliance review" that could take up to 30 business days. They provided no legal basis, references to regulations, or evidence of suspicion, and did not explain the reason for withholding my assets. According to the principles of good faith established by Japanese civil law and consumer protection law (Japanese Consumer Protection Law 10), such prolonged retention without cause constitutes an unfair restriction of user rights and a potential breach of financial service obligations. This is a civil offense, but I allege that they are committing a criminal offense by misusing users' funds for their own benefit. They have not responded to the legal complaints I sent to the Financial Supervisory Agency (FSA) and I sent copies to them. I have asked the FSA to review this case and determine whether Bybit has the right to withhold funds from verified users indefinitely without disclosing the legal basis. The Japan FSA no longer recommends using Bybit's services and is preparing legislation to ban it. 2. I also decided to check out Bybit. I provided all my personal information to upgrade my account security to KYC Pro and expedite the review process. Three business days is the maximum review period for this issue, but I haven't received a response for over a week. I suspect Bybit is using all my funds to generate additional profits. That's why my funds have been frozen without explanation. So, Bybit is siphoning off my money! There are NO other reasons! P.S.: Fortunately, it is done 30 days later! They did not explain a reason at all, just said we decided to close my account. For sure, it was exactly I wanted to do by myself! I got my money back, but now I do not believe exchangers. Probably, if they find something strange or I did not approve my income, they did not back money. It was like a hostile takeover of money. I was punished for not being unclean enough to be robbed. Use cold wallets instead!
Absolute horror. I just tested Deposit and withdrawal with 100€. 1. They want to have EVERYTHING, your ID card, your rental contract, your job contract, Photos, your insurance number. 2. Website is non-reactive and laggy, often you don't even know if you clicked a button. 3. Withdrawal is a horror and takes 5€?! WTF? 4. Can't withdraw to SEPA accounts???
Tried to sign up for this for the 1st time today, the draconian KYC (id verification) process is a pain, ridden with bugs and errors causing you to have to open multiple links on phones, scan qr codes, scan passports then do selfies and videos, then have to upload copies of utility bills and proof of address. This is big-brother at its worst. And after all that, I get an error 20000007 that prevents you from proceeding any further. After extensive googling of the error it seems that Bybit has restricted the UK - so it will not work here or allow UK citizens to use the platform. So I recommend you give up on this platform - others are way better and don't give you all this grief.
I never thought I would write a bad review about Bybit, but here we are. I’ve been using Bybit for five years and never had any issues, until now. The live support is gone, and even if you ask the AI agent to connect you to a real person, it won’t. When it comes to the EDD process, they ask a ton of questions and require an unreasonable amount of documents. After doing all that, you still end up getting rejected. Now, I can’t use Bybit’s fiat services anymore, which is really disappointing.
Why is Bybit allowing scammers on the P2P platform? It’s getting out of hand. I have been scammed once, and another one tried to scam me again last night. He marked paid and sent me a fake receipt and fake evidence of payment. I checked my bank app several times and didn’t see anything. I told this dude that I hadn’t received the money, and he said it’s a network issue. I transferred some money from my account to my mom’s account to see if she would receive the money, and she did instantly. I texted this guy and told him Access Bank has no network issues. I made an Access-to-Access transfer, and my mom got the money instantly. He appealed right away, claiming that he paid me but that I didn’t want to release the USDT. I rejected the appeal immediately, and it has been under investigation for over 20 hours now. This is so frustrating. P2P should be for legit people, not for scammers. I can’t do anything with my USDT, and I don’t know how long it’s going to take Bybit to resolve this issue. I have uploaded a screen recording of my bank app and my bank statement to prove that this criminal didn’t send any money to me. Please, Bybit, review this urgently — I need my USDT to be unfrozen. Stop allowing these criminals onto your platform. This is the order number for this case: 1988126875982704640.
My experience with Bybit’s P2P system has been an absolute nightmare. After completing an investment with the Bluevestapty platform, I withdrew my funds to Bybit, and it’s been over a week now I still can’t use the P2P feature. On top of that, I can’t access or contact live support, and there’s no clear way to get help or even find the chat option. It’s very frustrating because my funds are just sitting there, and I can’t trade, transfer, or get any response from their team. Bybit really needs to improve its customer support and P2P service system.
Stay away of Bybit!! The promotions are scam. When you want to participate they block your participation without any reason. When you ask custumer support you won't get an answer which affect your case, but a simple link to the general terms. Thanks Bybit for your reply. The link you sent me is a link to the helpcenter to open a new case. That's the whole problem. THEY ARE NOT HELPING!!!
I want to become their IB affiliate partner, but for the past 30 days, neither the IB team nor the affiliate team has responded to my emails. As a result, the client ended up registering on Bybit by himself without using my IB link. I was the one who recommended Bybit to him for spot trading, but since I’m still not an approved partner, I’m missing out on all the affiliate commissions. Bybit’s team is earning the money instead, even though I’m the one who brought the client to the platform.
My experience with Bybit’s P2P system has been an absolute nightmare. I completed a P2P transaction on their platform, and it turned out that the money I received came from fraudulent activity (stolen) Instead of providing proper security and verification, Bybit seems to let its P2P section operate with minimal oversight and almost no protection for users. The result? I’m now involved in a legal case and being acused from EUROPOL for money laundering and have had to spend $2,500 in lawyer fees all thanks to Bybit’s poor control over their P2P marketplace. Thank you, Bybit, for teaching me a very expensive lesson
After migration to EU servers I am not able to log in. I double checked that I'm using proper login credentials - the system won't let me in. I tried password reset but the website gets stuck in a loop - after you provide your email and click next, you're back at the page that asks for your email. No emails are sent to my mailbox. I contacted live support - the AI bot informed me that it cannot resolve the issue. It refused to connect me to a live agent, stating that they won't be able to help anyway. I had to work my way around it to even get connected to a support person, which looked into it (despite how the bot prevented me from contacting them). The issue was that despite the company sending out an email about migrating to EU servers and EU based customers not being allowed to use US version of the website - I still have to use the US website. Yeap. Makes zero sense. Horrible support experience, the company actively worked against me preventing me from getting help and lied that I won't receive it. Based on what happened today - I will not use their services ever again, I am deleting my account.
Can't add the card to Apple wallet, I tried to add the card to apple wallet but its not working, but they advertised that we can add that.
Since they disabled the live agent customer support function, i have spent over 2 months in submitting tickets for a problem that could have been solved in minutes, i only receive auto generated mails, with nothing that resonates with my actual problem, i can't describe how annoying this app has became.
In addition to my previous review. My issue has not been resolved. I received a standard, generic response to my inquiry, simply explaining why what happened is considered “normal.” Personally, I do not accept this explanation. My subjective recommendation is to look for another exchange. I will no longer be trading on Bybit myself. I hope my review will be helpful to anyone still choosing a trading platform.
I have been an active Bybit user for several years, with a fully verified record of legitimate trading activity. On 7 September 2025, I opened a short position on SOMI/USDT (72,797 SOMI) and placed a Take-Profit (TP) order using the “Close-By Limit” function at 1.3808 USDT. When the market reached that level, the Take-Profit alert triggered — confirming the price had been hit. However: The position remained open; The Take-Profit order failed to execute; The order vanished entirely — not visible in Order History, Trade History, or any record section of Bybit’s system. To verify this malfunction, I later conducted controlled test trades on SIGN/USDT and XRP/USDT, and the exact same issue occurred: when a Close-By Limit order failed to execute — whether due to non-fill, manual cancellation, or, as in my SOMI/USDT case, a system malfunction or market volatility — the order completely disappeared from all records once the position closed. This confirmed a system-level transparency issue, not a user error. Over the course of more than 50 days, I have exchanged multiple emails with Bybit’s support, legal, and compliance teams. Their responses have been contradictory and evasive: One message claimed that missing orders could be found “through a hidden link”; Another said orders “are only retained for 24 hours”; And finally, their support team admitted that “unfilled or cancelled orders are not recorded anywhere in the system.” That last statement exposes the exact compliance breach. Under VARA Record-Keeping (Article 8) and FSRA Market Infrastructure Rules (MIR 6.3.1), every licensed exchange is legally required to record and retain all order events — whether filled, unfilled, cancelled, or failed due to volatility or system malfunction. Bybit’s failure to do so leaves users with no verifiable audit trail to prove such malfunctions. This is not a trading loss — it’s a transparency and compliance failure, admitted through Bybit’s own communication. This case has already been formally reported to: VARA (Dubai Virtual Assets Regulatory Authority) FSRA (Abu Dhabi Global Market) for review under their record-keeping and audit-trail obligations. All technical evidence — including screenshots, test videos, and correspondence — has been documented and organized for official verification upon request. 📢Update (Follow-up after Bybit’s public reply): Thank you for your response. I appreciate the confirmation that this matter remains under internal review. However, it has now been over 50 days since this case began — and during that time, your team has repeatedly delayed resolution with non-technical explanations and no verifiable evidence. For a case that clearly concerns a transparency and record-keeping breach, the facts remain straightforward. Your own support representatives explicitly confirmed that “unfilled or cancelled orders are not recorded anywhere in the system.” In my SOMI/USDT position, a “Close-By Limit” Take-Profit order was placed at 1.3808 USDT. When the market reached that level, the alert sound confirmed the price was hit — yet the position remained open. The TP order failed to execute and then completely vanished — not visible in Order History, Trade History, or any internal record. This confirms a system-level transparency issue, not user error. Because of this design flaw, users have no verifiable record of failed executions, even though Bybit itself acknowledged that such unfilled orders are not logged anywhere in the system. This omission makes it impossible for users to prove technical malfunctions and constitutes a clear compliance breach under both: VARA Article 8 (Record-Keeping & Audit Requirements), and FSRA MIR 6.3.1 (Order Audit Trails), which require exchanges to record and retain all order events — filled, unfilled, cancelled, or failed. Given that this matter involves unrecorded system orders and missing audit logs, it has already been formally reported to VARA and FSRA for independent oversight under their transparency and audit regulations. Such ongoing delays in providing a technical explanation or verifiable data only raise further compliance concerns and amplify the damage caused by the lack of accountability. Case #21682711 – Bybit System Malfunction / Transparency Breach
I ran a bot the moment i started it it got liquidated…this happened now a couple of time and it says it literally run for 0 seconds. Also it never reached liquidation point…guys stay away from this platform they are the worst I made screenshots and appeal…but they don’t care, you just get automated messages back
BYBIT ENABLING P2P SCAMS - STAY AWAY! Order ID: 1985677662237003776 Case: #22639111 I was scammed in P2P trade 6 days ago. Bybit is protecting the fraudster and refusing to refund my money despite clear evidence. PROOFS PROVIDED: ✅ Payment receipts ✅ Chat screenshots ✅ Identity verification BYBIT'S RESPONSE: ❌ 6 days of automated replies ❌ Ignoring all evidence ❌ Protecting scammer seller ❌ No specialist review THEY ARE STEALING MONEY FROM USERS! WARNING: Do NOT use Bybit P2P. They enable scams and won't help you when you get robbed. My money stuck for 144+ hours with zero resolution.
I joined a group “ByBit app release3”. Is this group actually working with ByBit? I have funds in my account and I’m being told I cannot withdraw my funds in the amount of $3500 unless I invest an additional $5500 due to an exchange order mix up.
Recently so bad experience, especially in the earn section where no good offers like before. The main concern is the launchpool and megadrop projects which recently got worse in terms of budgets and not supporting USDT pools in these projects. This made me and all my friends and traders I know withdraw our assets from Bybit and switched our trading to some more profitable platforms. I hope things get well back again soon.
I ask the bybit.com to remove restriction on my account to allow me to login to my account for over Two months no response from the support I have access to all my account security settings accept Google authenticator UID: 310354818 Name Adamu Ibrahim
Very complicated app and website. It’s not self-guiding and since the transition to bybit EU app, it’s absolutely horrible to make a withdrawal from the app back to your bank account. Would definitely not recommend this app.
Very best exhange