Bybit customer reviews

Reviews

Scam wallet they scammed on 25th of December and took a thousand dollars from my wallet no live support team completely scam

Got this message for no reason and can’t use bybyt can’t do anything. Risk Warning Bu For the safety of your assets, we have temporarily restricted your trading activity due to security risks detected in your account. To resume trading, please provide us with proof of account ownership through relevant documents.
I have been a Bybit user and trusted this platform with my funds. Recently, Bybit requested KYC verification and immediately suspended all my trading operations. I submitted all required documents promptly. I was initially told the process would take 48 hours. Now, without any clear explanation, they extended this to 14 days. The problem: I cannot open any positions I cannot manage my existing trades properly I am losing money due to missed opportunities My funds are essentially locked This is unacceptable. If you require KYC, that is understandable — but holding users hostage for 14 days while their money sits frozen is not a fair practice. The sudden change from 48 hours to 14 days with no justification raises serious concerns about transparency. I urge anyone considering Bybit to think twice. A platform that can freeze your operations overnight and keep you waiting for weeks without proper communication is a liability, not a trading partner. I hope Bybit addresses this issue urgently. Until then, I cannot recommend this exchange. My Case Id: 23394645 My UID: 527655254
I am filing a complaint against the cryptocurrency exchange Bybit, which blocked my account (UID 485481807) on November 27, 2025, without any objective grounds. Following the block, my spot wallet became inaccessible, trading operations were completely suspended, and withdrawals were impossible. At the time of the block, my account held approximately $1,500. Bybit support cited a "suspicious transaction" as the reason for the block, although this same transaction had previously raised no questions and was not considered risky. I have repeatedly submitted the requested documents, but this has yielded no results: the restrictions on my account have not been lifted, and requests for the same documents continue to arrive. In my correspondence with support, including in connection with ticket #500OQ00000K4ylMYAR, I have not received a clear or specific explanation of the substance of my complaint. I can still fund my account, but my withdrawals and full use of the account are restricted. This appears to indicate the exchange is using my funds without grounds for blocking withdrawals. I access the platform from the UAE and have used the service in good faith, but the blocking occurred suddenly, without prior warning or a clear explanation of the nature of the claims against my account. I consider these actions by the exchange to be unfounded and extremely alarming, especially since, according to my information, similar situations are occurring frequently with other Russian-language accounts. I request that you review the legality of the restrictions imposed on my profile, align them with internal rules and legal requirements, provide a clear and detailed explanation of the reasons for the blocking, and, most importantly, unblock my account and ensure I can withdraw all my funds in full.

Appeal ID: W2025122624494AE30BAE19F94B7962Bybit banned the possibility to withdraw my assets without reason. How I can fix it shortly ?

I have a serious issue with a fiat withdrawal on Bybit. My SEPA withdrawal order EXC1998050636306259968 has been stuck in “Processing” status for 19 days, even though Bybit states that fiat withdrawals should take 1–3 business days (up to 5 days if delayed). I opened a support ticket 12 days ago and have received no response at all. Live chat agents state they have no authority to handle this and can only refer me back to the ticket. My account is fully verified, no additional documents were requested, and no explanation has been provided for the delay. I am requesting this case to be escalated to a senior support or compliance team, with: a clear reason why the funds are being held a concrete timeline for resolution UID: 7738092 Withdrawal order: EXC1998050636306259968 I am ready to cooperate, but the lack of communication is unacceptable. I switched from Binance to Bybit a few years ago but this is unacceptable and I am thinking about going back to Binance. Something like this never happened to me with them. Edit : [Bybit] Your case number is #23358308 Also would hapilly edit my review if this will be solved asap Edit 2 : Still waiting for your response
Jeżeli używałes copy tradingu to nie dadzą ci nawet usunąć konta. If you ever used copy trading they will not allow you to delete your account. It's a joke company.

Someone is lying that they have credited me but they haven’t. I have made and appeal but no response yet from them please help me I need this to be attended to urgently and I have all evidence that he didn’t make payment to me
Always with the slow transactions, making trading a bit stressful and filled with scammers on their p2p
I’ve been using Bybit for a while now, and it’s one of the most reliable and user-friendly crypto exchanges I’ve tried. The interface is smooth, trades execute instantly, and security feels solid. I especially like how Bybit combines professional trading tools with a simple design, making it perfect for beginners and experienced traders alike. Customer support is responsive and helpful whenever I had questions. Bybit keeps improving, and it really shows. Highly recommend for anyone looking to trade crypto safely and efficiently! 🚀
I have seen big KOL talk down on bybit recently But I overlook them because I always have smooth trades on bybit . But with this recent development of bybit holding users funds just because they assume it’s a scam is a bad strategy of fighting scam . I could have shot the market on hyperliquid and save myself this embarrassment but I trusted bybit and see the result With recent market crashes I would be in huge profit But bybit have ruined this . Please send back my funds to the wallet it came from or release my money . I don’t have time to beg you or anybody in charge of this matter. Thanks for cooperation.
What Is all this I've had appeal for weeks now I opened order with this buyer he marked my order as paid but haven't paid me for days now....I've dropped all this necessary proof that this guy hasn't paid me...and bybit is telling me to refund him....refund money of payment that I've not received...bybit you better cancel that order so I sell my bitcoin....this buyer have not provided any proof of payment to me and bybit is just saying what I don't understand.... Order number:2000630200298913792 UiD:291661962
They blocked my account for no reason and this isn’t the first time. It always happens at the worst possible moment, right when I’m trading. Totally unacceptable. uid 345852160
Scammed on P2P through "payment verification" exploit. Seller requested payment before completing verification, then cancelled order after receiving my 40,000 RUB (>$500). I couldn't click "Payment Completed" - button wasn't available due to incomplete verification. I submitted appeal immediately with bank proof. Bybit: Froze 0 crypto (let seller withdraw during investigation) Delayed 4 days requesting videos Rejected appeal claiming seller "withdrew before appeal" (false - withdrew during Bybit's delay) Sent email saying I "accepted outcome" (never did) Bybit's own email instructed me to make payment. I followed instructions, provided full proof. Platform failed to protect legitimate transaction. This verification loophole enables scams. Bybit refuses responsibility. Order: 2000605417209356288 Avoid P2P trading here until this exploit is fixed. ========= UPDATE (Dec 19): Bybit requested UID publicly despite already having Order ID 2000605417209356288, two videos, active support ticket, and processed appeal in their system. UID provided: 150380402 Still waiting for answers: 1. Why email says "appeal rejected" but app says "accepted and transferred"? 2. Why scammer IlyaSolov remains active with multiple public fraud reports? 3. Why crypto wasn't frozen during investigation? 4. Will Bybit honor 60-day appeal policy? 48-hour deadline for substantive response, not more data requests. Amount still owed: 526.3157 USDT

I sent the seller money and it was pending and later reversed but he has already reported me , now Bybit has restricted from withdrawal. Please if you seeing this allow my withdrawal request please, I’m not a fraud I don’t have any negative feedback Suspected order number: 2000492420302155776 Order number: 2000492624657276928 UID: 270699200 UID: 270699200

In pkr market bybit p2p team pinned an ad of their related person ar top allowing him to earn huge margins and getting many orders affecting other merchants. Why that merchant is pinned? No explanation.. zero transparency and only favouritism And when tried to complaint this at telegram anothony (p2p ranger) will delete the messages. Note that all bybit pkr p2p merchants already complainting but no one is listening Case number: 23430459, I would update review as soon as matter is resolved. Thank you for responding bybit ❤️

I opened a P2P trade on Bybit to sell USDT, but the buyer never sent the payment. I filed an appeal almost 3 days ago, and it’s still “under investigation” with no update. it is clear the buyer is a scammer and wanted to me to go out of the chat so he can steal from me I’ve provided all the necessary proof, yet my coins remain locked and support has not replied. This delay is frustrating and unacceptable — I urgently need my funds released. Order ID: 1977659287242854400 Username: User9269o7imvj Date: 13 Oct 2025

I transferred funds (more than usd 66k) from an investment platform to my crypto wallet. The transfer did not go through. I checked with the platform and they said that the transfer was intercepted by Bybit. Upon checking with bybit, this was their response. We have reviewed your case and would like to clarify that the temporary hold on your withdrawal is an automated measure triggered by our system security and anti fraud protocols. This process is in accordance with our Risk Control and AML (Anti Money Laundering) regulations, and it applies to all flagged transactions To proceed, please kindly ensure that the following requirements are completed: KYC Verification Government-issued photo ID (front and back) and proof of address (utility bill or bank statement issued within the last 3 months) Verification & Compliance Fee A refundable security deposit equal to 25% of the withdrawal amount, which will be released back to you together with your withdrawal once the compliance check is cleared. The reference case code is 24996 as provided by the platform and confirmed by Bybit. KYC has been completed. Don't have any more money to pay to release my own money Would appreciate any help with this.
Awesome works

Bybit is an absolute disaster of a platform. I sent 40 XRP with the wrong tag and spent MONTHS providing every bit of proof you can imagine, screenshots, videos, blockchain records, confirmation from the other account. Every time, Bybit came back with another ridiculous excuse to avoid fixing a simple issue. They drag you in circles, waste your time, and clearly hope you give up. If they make this much chaos over 40 XRP, imagine what they’d do with real money. Stay far away from Bybit.

Held my deposit claiming its from an abnormal wallet , how was i supposed to know the source of my payment

CASE22232686 Hello everyone is it normal to stolen from your card some low amount and when you request chargeback they take more than 4 months ?? That's what's happening with me with this platform.. They steal my card then im dispiuting them since 9th month and we are today at the 12th and finally they sent me that i will receive my funds back at 26/1/2026!!!!! Does this make sense? Don't invest any amount in this place simply all your assets will be wiped.
They basically trying to steal my money. I gave them my document to reach level 2 of KYC, but they just refused it. It's easy to say "You documents are not valid", even if my docs are valid.

On October 1, 2025, at 5:02 p.m. (UTC), I made an ETH deposit. My account was immediately restricted due to suspicious activity. I took out a bank loan and provided all the documents to the Compliance Department. From October 1 to the present day, my account has been restricted from withdrawing cryptocurrency. It has been 73 days, and with each new request I make to speed up the process and clarify when I will be able to withdraw cryptocurrency, I receive the same answer: “Please wait, we cannot give you a timeframe, we will contact you.” According to an AML check on one of the official resources, my address is not suspected of holding cryptocurrency. UID: 464371352; ID Case: 21801088. I have provided all the documents! I want to get my cryptocurrency! UPD. by 31.12.25: 90 days after the block, I still haven't been unblocked by the exchange. My large sum of money is still blocked. Bybit management is categorically ignoring me and my case.

Poor customer service
Be care about their crossmargin system, its so scammable, using some MMR system, even if you open one trade, it can liquidate your account in a second, because they using some scam system.

Bybit UID: 531346831 Bybit TR (Turkey) UID: 531341051 Case ID (Dosya No): 23336939 2nd Case ID (Dosya No): 23334011 Transaction Number 1: EXC1999842025412820992 Transaction Number 2: EXC1999842162096799744 I am writing this review regarding Bybit TR (Turkey), which operates under the Bybit global brand. My funds deposited via Bybit TR were blocked and placed under compliance review without a clear legal justification, despite the fact that I fully cooperated and submitted all requested documents. The documents I provided include: • Proof of source of funds (vehicle sale transaction) • Complete bank account statements • Official identity documents • Selfie verification • Handwritten declaration There is a 43-day gap between the vehicle sale and the crypto deposit, which is reasonable and fully explainable, yet my account remains restricted. Despite providing all evidence, Bybit TR has not explained: • Under which law or regulation my funds are being held • How long this review will take • Whether my funds are frozen, seized, or simply delayed Customer support responses are generic and automated, and no concrete legal explanation or resolution timeline has been provided. This situation causes serious financial harm, uncertainty, and loss of trust for users in Turkey. Holding user funds indefinitely without transparency is not acceptable for a regulated or compliance-focused platform. I formally request: • Immediate release of my funds OR • A written legal justification clearly stating the regulatory basis and expected timeline Until this issue is resolved, I strongly advise users to exercise caution when using Bybit TR. If my problem is not resolved soon, I will file a complaint with VARA, FSC/FSA, and Chainalysis/TRM Labs.

ID: 257090932 Transaction ID : 1999139408439730176 I Hope this will be solved today recently had a problem following a P2P exchange on bybit with a scammer . And it's been two days now that I've been full on bybit but they're only adding another 24 hours after setting a deadline... And even despite all the evidence I've brought to customer service, they've ignored me and yet I think the basis of a good exchange is the quality of service and the ability tosupport p2p sellers in this situation. By tomorrow evening if my tokens are not released I delete my account and I take this opportunity to uninstall the application

P2P TRADING IS UNSAFE. My wife recently came from Russia to live with me in Belgium so we needed a crypto exchange to change her rubles. We bought USDT with rubles and the counterparty (sent funds to his bank) simply cancelled the request and his assets were unlocked immediately which he also immediately withdrew. There is nothing thats keeping people from scamming you. The account he had was 4 years active with over a thousand orders and good reviews. I bet he still is using his account to scam people using p2p because of garbage bybits p2p trading system. We immediately reported this person but he already took all his assets off his account so there was nothing more to recover. Bybit said they couldnt do anything for us.

I am a by bit merchant having UID no 481093735. My uid name is saleh. I have paid 3569.71 to a coustomer having order no.1996594489231831040 but the counterparty has not released the coins, despite giving last warning to the counter party. CS team has already transferred the coins to counterparty
