859
Reviews
To the Bybit Team, My name is Dilen, and I am reaching out once again regarding my case. As of now, I have nearly $10,000 of my own funds locked in my account and another deposit of nearly $11,000 that has been frozen since December 2025 due to a compliance review. My case ID is 529129374. I have already provided all the necessary documents, yet I am still left waiting without any clear resolution. At this point, I feel like a hostage to this process. If the recent deposit is problematic for any reason, please just return it to the sender, but I kindly request that you release my own funds immediately. I do not want to wait for months on end or be forced to involve legal counsel if it can be avoided. I am asking for a swift and transparent resolution so that I can regain access to my money and bring this matter to a respectful close. Thank you for your prompt attention. Sincerely, Dilen
Dear Bybit Support Team, I am writing to formally complain about the handling of my P2P appeal, which has now been closed without payment, despite your prior confirmation that funds would be returned to me. During the appeal, I was explicitly instructed to acknowledge the proposal stating that Bybit would retrieve and return the crypto. I complied in good faith. However, after the appeal was closed, no crypto was credited, and no explanation or transaction proof was provided. This is unacceptable. Problematic / Related Order IDs (Triangle Fraud): 2007525581606133760 This is my original Bybit P2P order. It was funded using an illegal third-party bank payment and later became subject to a bank freeze and refund demand due to reported theft. 2007524734957350912 This order was used to triangle-fund Order 2007525581606133760. In this order’s chat, my personal details and bank information were shared, and a third-party / stolen bank account (Marina B.) was used. This order was later canceled via appeal, which directly triggered the refund request and bank blockage affecting my main order. These two orders are directly linked and together constitute a triangle fraud scheme. Even more concerning is that throughout the appeal I provided extensive evidence of triangle fraud, including: - Use of a third-party / stolen bank account (Marina B.) by the buyer - Unauthorized third-party payment funding my order - Bank account blockage and refund demand due to reported theft - Clear links between orders used to fund each other via triangle scheme Despite this, Bybit: 1. Closed the appeal without executing the promised refund 2. Effectively sided with a buyer involved in a triangle fraud scheme 3. Took no visible enforcement action against the buyer and related accounts 4. Left me with blocked funds, financial loss, and legal exposure If Bybit never intended to return the crypto, why was I instructed to acknowledge the proposal stating that this was the maximum retrievable amount? This creates the appearance that acknowledgment was used to close the case without fulfilling the commitment. Let me be very clear: - I accepted the proposal only because it stated that crypto would be returned - If no refund was possible, the appeal should not have been closed on that basis - Closing the appeal without payment is misleading and damaging Unless this issue is immediately rectified, I will be forced to: - Publish the full case, evidence, and Bybit’s responses on Bitcointalk, Reddit, and X (Twitter) - Share screenshots proving that acknowledgment was requested but payment was not made - Escalate the matter through legal and regulatory channels I am requesting one of the following, immediately: 1. Execution of the promised crypto refund, with transaction proof, or 2. A written explanation from Bybit acknowledging that the instruction to accept the proposal was incorrect or misleading This situation has already caused severe financial and legal consequences for me. Your response will determine whether this matter can still be resolved privately or becomes public within the crypto community. I expect a clear and immediate response. Sincerely, UID:101330323 Case number 23776436
I Have Applied For Verified Merchant Exactly 8 Days Ago and since then I have been waiting for approval, I am verified merchant on Binance and have switched to Buybit, I have given reference video of Binance Volume and trades for Speedup in Buybit Application But till now I have not received update My UID is 533223504
Their bybit card is scam, they offer good rates etc but in total not give you full info where they spent your money. I deposited 500USDT, bough item for 473.93 and they took for it 484.69, it's np. but on my account left 8$, and there was no info where money gone. I canceled order and in two weeks got money refund, now on my balance 482$
thank you very much i withdraw my money but this is my last activity in bybit good by I ewrite in trustpillot, becouse you dont have support ,you only answer me here,becouse people shows how bybit ansswer in real life you never answer! are lier!!!!i recives this 30days ago now you change more then you are lier read whatyou send me 30days ago asic Info Appeal ID 9a6e376d4e7b450e8fe300d3328cb69b Status Ongoing Created on 2025-12-07 20:57:14 Updated on 2025-12-16 10:00:28 Affected Services Withdrawal and Trading (Close position is allowed) Important Notice Your case has been escalated for further review in accordance with our compliance and risk control policies. This will take up to 30 days.gat away this platform please !!!!I stay without money with two children! they ignore me!!!!hello!I dont have words how strat how explain my worries!bybit dont have support!they dont think about customers today is more the month they still ignore take my money and dint ablock tbey block for security reasons more ghe minth in binance support always help you in minute what is it bybit?
I find almost everything on binance on Bybit, plus the main reason i like it is because it gives you a free virtual card! truly amazing. comes in handy when you don't wanna use your actual card and you can use crypto to buy stuff online. Truly unmatched system
I have buy usdt on buybit seller contact me with whatsaap and share qr code i pay on it and since then he is not releasing coins, 3 days have passed the CS still dont show up in appeal Order No ; 2006448268655239168 UID : 506928843
I am waiting already almost 2,5 months!!!!! Still nothing!!! Only promises. See below! 51523743 51523743 My Bybit Creditcard was charged without my permission ( 3 transactions ) Payment ID 20251981196222401617920_51523743 Payment ID 20251981196222421032960_51523743 Payment ID 20251973549540039614464_51523743 I have received those 3 emails from Bybit: Date: 26/10/2025 We have assessed the case and determined that the transaction is eligible for a dispute. As a gesture of goodwill, we've arranged a one-time credit compensation of the transaction amount to your account, while we engage with the Card Network and Merchant further to initiate the chargeback process. Till today i have not received my " chargebacks. Bewerk Verwijder Delen Antwoord van Bybit 24 nov 2025 Dear User, Thank you for sharing the Case ID. We recognize your concern about the unapproved transactions and the missing chargeback. Based on the confirmation emails you received, we will move forward with a detailed check of your Case ID so the team can provide you with an updated status. Best regards, Team Bybit
In spring 2024 Bybit has requested me to complete EDD application. The review took around 2-3 months, after which the application was rejected for reasons which were not mentioned, and it was advised to contact their support team. I tried to contact them via Help Center, which did not function properly and I never got a response. I also wrote a letter to their compliance team directly via email and have not gotten any reply from them either. Would not risk to continue using this platform without any chance for support in case of difficulties or issues.
Binnary winniefred, called her self a broker from Bybit asking for tokenization fee to withdraw my profit. Stay away, big scam
My Case has been with bybit compliance team since last month due to my deposit and Bybit compliance team restriction account. Bybit compliance team take so so long to reply this is very bad honestly. Pls I want you guys to be honest with me. How long complaince review usually take. So that I can have more patient cos it’s over 1 months already. Don’t let me die. I need honestly answer pls I repeat pls I need honest answer How long complaince review?
DON'T USE BYBIT IF YOU WANT TO SEE YOUR MONEY BACK!!! I am a bybit user and can't withdraw my money from the app. The worst part is that they can't even tell me precisely why that is and refuse to provide any ETA. My goal was to reinvest that money somewhere else, so each day costs me lost income from these investments that I can't make. Bybit EU you earned the right to be reported to all possible organs that oversee crypto markets in Poland/EU. Your support answers (either AI or not, I don't care, your answer is your answer) are ridiculous. "Please note that the temporary unavailability of certain fiat services is due to regulatory compliance requirements applicable to EEA users. At this stage, we are unable to provide specific regulatory details or a confirmed ETA." Your answer on the screen feels scummy. I can't get any useful info or a precise legal foundation for your decision to keep my money hostage after asking a few times.
I have been a Bybit user and my 2.427 ETH deposit has been blocked since 27-10-2025 due to a compliance review. Case ID: 22444416 I fully cooperated and submitted all requested documents. I was informed on 14-12-2025 that my case was expedited, but I have received no further response. I hope Bybit can review this case and respond.
Ben Zhou intervened in a chat I was having with a hacker I had discovered stole my Bitcoin from my platform. He introduced himself to me, stating he was the CEO & that he would assist me in getting my stolen $ back. I was initially speaking with Luke Zoran, whom I had tracked on Titan, a site that shows bitcoin interactions & id'd him as the thief. Mr. Zhou sounded sincere at first & then started to state I would have to pay him to get my monies back. Since my refusal to pay he has referred me to others sites; "Guaranteed Recovery", Crypto Earned, a "Westley Virgin"... also scammers looking to steal more $ from me. Ben Zhou is a scam artist who markets himself as the "king of crypto". Ha! Complete smoke & mirrors
cant complain about this. I'm really happy with their services.
Bybit confirmed in writing that the liquidation of my Liquidity Mining position was executed via undisclosed third-party mechanisms and is not associated with identifiable order book trades, contradicting their previous emails. Bybit also stated that they are only able to provide the liquidation time and liquidation price and are unable to provide any verifiable underlying data (such as historical price series, triggering event, or execution record). As a result, the liquidation is not independently verifiable by the consumer. As a result, the consumer has no practical ability to verify or audit the correctness of the liquidation decision. The case has been escalated to relevant EU-level bodies for regulatory awareness.
I am writing to report an issue regarding a liquidation on my Bybit account. My position was liquidated even though, according to my calculations and screenshots, the price did not reach the liquidation level shown in my account at that moment. I contacted support multiple times, but I only received generic responses without a clear explanation addressing the discrepancy between the market price and the liquidation price applied. I am requesting a transparent and detailed explanation, including mark price, index price, and any system adjustments that may have affected the liquidation. I believe greater transparency is essential to maintain user trust. I hope Bybit’s compliance or risk team can properly review this case. [Bybit] Your case number is #22139491 Case ID: #22139491 As requested by Bybit Support, I am updating this review to include my official Case ID so the case can be reviewed with full transparency. I am awaiting the outcome of the review and any further clarification based on the official records.
@bybit. Honestly you guys are stressing the hell out of me. The compliance team restricted account since last month and I have submitted all the necessary documents they requested for. But to my surprise no progress on the case. They keep on telling me case under review since last month OMG. Honestly this people are killing user why why. I have contacted several LIVE agent to escalate my case but still no progress on the case. I haven't done anything wrong OMG. Pls I need help cos I have alot of of bills to pay right now omg. I got frustrated and requested for my asset withdrawal 😭😭😭😭😭😭😭😭😭😭 Case number 22894170 I will come back here to give testimony if you guys can help me out here @Bybit
The transfer was sent from Bybit to my brother’s Binance account, but it failed. Binance returned the funds, however they were never credited back to my Bybit account. At Bybit’s request, I submitted appeals with video verification and provided all required data. All three appeals were rejected, two of them without explanation. Since December 2024, the appeal submission option has been blocked, and standard customer support responds with template replies while ignoring the substance of my questions. I do not want to start another appeal cycle through the same channel. I require an alternative communication channel and the return of my funds. For case identification (if Bybit representatives are reading): Bybit UID: 111888416 Reply from Bybit Dear User, We acknowledge your statement regarding the failed transfer and the subsequent appeals. However, we are unable to review or escalate this matter with the UID alone. A Case ID is required for verification and escalation, and it is the only way the relevant team can access and assess the details of your case. Please update or edit your review with your Case ID. You can obtain a Case ID by filling out this form: Once the Case ID is provided, the situation can be reviewed accordingly. Best regards, Team Bybit Update: Bybit has responded publicly on Trustpilot. I have already submitted this form multiple times. My latest case reference number is 14486021. Please review the full history of my correspondence with your support team. I do not want to start another appeal cycle through the same support channel, as past experience has shown it to be ineffective. I am requesting an alternative escalation channel and the return of my funds. Update: It has now been 6 days since Bybit publicly confirmed that Case ID 14486021 was forwarded to the relevant team. No updates, explanations, or timelines have been provided so far. Binance has already returned the funds. The issue is entirely on Bybit’s side. I am requesting: - A clear status update with a concrete timeline - The return of my 1450 USDT Continued silence after public acknowledgement is unacceptable.
Hello Support Team, I am the seller for transaction ID: 506910184 2004948370602795008. The buyer has successfully transferred the payment, and I have proof of the payment. I kindly request you to cancel the dispute for this transaction. Please let me know if you need any additional information or documents. Thank you for your assistance.
Scam wallet they scammed on 25th of December and took a thousand dollars from my wallet no live support team completely scam
Got this message for no reason and can’t use bybyt can’t do anything. Risk Warning Bu For the safety of your assets, we have temporarily restricted your trading activity due to security risks detected in your account. To resume trading, please provide us with proof of account ownership through relevant documents.
I have been a Bybit user and trusted this platform with my funds. Recently, Bybit requested KYC verification and immediately suspended all my trading operations. I submitted all required documents promptly. I was initially told the process would take 48 hours. Now, without any clear explanation, they extended this to 14 days. The problem: I cannot open any positions I cannot manage my existing trades properly I am losing money due to missed opportunities My funds are essentially locked This is unacceptable. If you require KYC, that is understandable — but holding users hostage for 14 days while their money sits frozen is not a fair practice. The sudden change from 48 hours to 14 days with no justification raises serious concerns about transparency. I urge anyone considering Bybit to think twice. A platform that can freeze your operations overnight and keep you waiting for weeks without proper communication is a liability, not a trading partner. I hope Bybit addresses this issue urgently. Until then, I cannot recommend this exchange. My Case Id: 23394645 My UID: 527655254
I am filing a complaint against the cryptocurrency exchange Bybit, which blocked my account (UID 485481807) on November 27, 2025, without any objective grounds. Following the block, my spot wallet became inaccessible, trading operations were completely suspended, and withdrawals were impossible. At the time of the block, my account held approximately $1,500. Bybit support cited a "suspicious transaction" as the reason for the block, although this same transaction had previously raised no questions and was not considered risky. I have repeatedly submitted the requested documents, but this has yielded no results: the restrictions on my account have not been lifted, and requests for the same documents continue to arrive. In my correspondence with support, including in connection with ticket #500OQ00000K4ylMYAR, I have not received a clear or specific explanation of the substance of my complaint. I can still fund my account, but my withdrawals and full use of the account are restricted. This appears to indicate the exchange is using my funds without grounds for blocking withdrawals. I access the platform from the UAE and have used the service in good faith, but the blocking occurred suddenly, without prior warning or a clear explanation of the nature of the claims against my account. I consider these actions by the exchange to be unfounded and extremely alarming, especially since, according to my information, similar situations are occurring frequently with other Russian-language accounts. I request that you review the legality of the restrictions imposed on my profile, align them with internal rules and legal requirements, provide a clear and detailed explanation of the reasons for the blocking, and, most importantly, unblock my account and ensure I can withdraw all my funds in full.
Appeal ID: W2025122624494AE30BAE19F94B7962Bybit banned the possibility to withdraw my assets without reason. How I can fix it shortly ?
I have a serious issue with a fiat withdrawal on Bybit. My SEPA withdrawal order EXC1998050636306259968 has been stuck in “Processing” status for 19 days, even though Bybit states that fiat withdrawals should take 1–3 business days (up to 5 days if delayed). I opened a support ticket 12 days ago and have received no response at all. Live chat agents state they have no authority to handle this and can only refer me back to the ticket. My account is fully verified, no additional documents were requested, and no explanation has been provided for the delay. I am requesting this case to be escalated to a senior support or compliance team, with: a clear reason why the funds are being held a concrete timeline for resolution UID: 7738092 Withdrawal order: EXC1998050636306259968 I am ready to cooperate, but the lack of communication is unacceptable. I switched from Binance to Bybit a few years ago but this is unacceptable and I am thinking about going back to Binance. Something like this never happened to me with them. Edit : [Bybit] Your case number is #23358308 Also would hapilly edit my review if this will be solved asap Edit 2 : Still waiting for your response
Jeżeli używałes copy tradingu to nie dadzą ci nawet usunąć konta. If you ever used copy trading they will not allow you to delete your account. It's a joke company.
Someone is lying that they have credited me but they haven’t. I have made and appeal but no response yet from them please help me I need this to be attended to urgently and I have all evidence that he didn’t make payment to me
Always with the slow transactions, making trading a bit stressful and filled with scammers on their p2p
I’ve been using Bybit for a while now, and it’s one of the most reliable and user-friendly crypto exchanges I’ve tried. The interface is smooth, trades execute instantly, and security feels solid. I especially like how Bybit combines professional trading tools with a simple design, making it perfect for beginners and experienced traders alike. Customer support is responsive and helpful whenever I had questions. Bybit keeps improving, and it really shows. Highly recommend for anyone looking to trade crypto safely and efficiently! 🚀