6
Reviews
My experience with TradeUltra's customer service regarding my withdrawal request was incredibly frustrating and required an unwarranted amount of effort. It all began with an email that stated, because my initial deposit of USD 1,000 was made via credit card, only that amount could be returned to my card. Additionally, I was informed that a recent bank statement was necessary for a full withdrawal to my bank account. I promptly provided my bank account details, only to be told yet again that a bank statement was required. After submitting my information a second time and sending a follow-up email for a status update, I still received no clear response. Ultimately, I found myself expending a significant amount of time and energy just to obtain an IBAN certificate from my bank to comply with their requests, as acquiring a full bank statement proved to be a challenge. The entire ordeal was marked by unnecessary back-and-forth exchanges and frustrating delays, all for what should have been a straightforward withdrawal. The lack of proactive communication and the burdensome documentation requirements rendered this experience a disappointing chapter in customer service.
My experience with Trade Ultra has been excellent. Their platforms, MetaTrader 4 and MetaTrader 5, are intuitive and user-friendly. Customer support is available 24/7 and is always prompt and helpful. The competitive spreads and various account types cater to all levels of traders. Additionally, their educational resources and market analysis have greatly enhanced my trading knowledge and strategy.
It’s a very trusted broker i have ever seen every thing is clear , execution and pending order the sl and tp in time spread is low and some pairs is fixed spread withdrawal is easy and quick everything is good
With my experience with the site, all I can say is that it is very good. I find everything I need.
It’s one of the best platform and it is very user friendly.. also safe and secure for the users.
Quick and cooperative staff best broker among all broker in uae i ever faced.
Fantastic experience Cooperative organisation
One of the best trading app ever. but overall, it is a very good app. Pros: The best feature about this software is that I can open multiple charts of different pairs all at once and i can monitor different charts if i dont have multiple screens.
Fantastic app for both casual and serious traders.
The people here are very good, the platform is very good, guidance is given very good, all operation team is very good and the customer service is very good.Great to hear that you find the trading conditions and account types at Trade Ultra to be right on point! The variety in account types allows traders to choose options that align with their preferred trade execution type, providing a tailored experience. Also, the reliability of the MT4 and MT5platform is a key factor for many traders, and it's excellent to know that it has consistently met your expectations....
Great platform, lots of markets to trade, accurate signals, good trading condition, expert brokers and courteous customer service. These are just among the good qualities of this broker that makes me happy and satisfied.Thanks Neetu for guiding me to understand more about opportunities.
The company has a very quick and efficient way of funds deposits and withdrawals. No hassle or delays found so far as compared to other brokers.
We talked with mr. muhammed he was so polite the app is so safe
Hi, I recently had a meeting with Mr Harsh agarwal regarding the IB program with the firm. I had few suggestions hence I write this review. While in the meeting I found Mr Harsh agarwal a bit disparaging and off. If he could improve up on his communication it would be really appreciated in the future as during our second meeting I was Introducing my partner with our business proposal and I found his attitude to be a little too arrogant, sorry to say this. And he also promised to give us details regarding the services which where yet to met . Once again sorry and thank you.
TradeUltra’s platform has a great user experience, really convenient and comfortable for navigating and placing trades.
Bad execution and unregulated broker in GCC
As the name suggests, the trade execution is at ultra lightning speed and I never miss out on opportunities.
I encountered a few issues initially, but thanks to Santosh from their fast Customer Support Team, the problems were resolved quickly. Keep up the fantastic work!
The customer support team of TradeUltra is commendable as they smoothly solved all my queries and were very kind in communication. Had a great experience
I am a happy customer, I was introduced to Trade Ultra by a local friend. Account opening was simple and glad to see money can be transferred easily on the Trading platform from mostly all the countries. TradeUltra has MetaTrader 5 which is more advance to use it. The best part is they have support for trader 24 x 5 - that's pretty cool.