1140
Reviews
It is 4th day I can’t open position close to major news events, especially when it is obvious which way the pair will go. and they have executed margin calls while I check with other brokers that shouldn’t be. I do have proof of both claims. Nd I have lost more then £50k with them and I just noticed. They say in ECN account we don’t have spread while they have spread and charge u per trade too.
I opened an account with startrader and recently on 13/07/2026 in the early morning placed 2 BTCUSD trades (each at separate times so only had one open trade at a single time) First trade - 01:52 - 01:57 Second trade - 03:43-03-45 I tried to withdraw my profits on 13/07/2026 at 04:21 and it was rejected due to ‘account activity review’ I have been messaging the support team via email and app and also the client retention manager since and have no decent response. Only today i was told my account withdrawal restriction and trading restriction was due to ‘external hedging’ I asked for an explanation to this as i sent screenshot evidence of my trades open and closing at separate times and they have accused me of placing trades with a different broker at the same time. I asked for proof and still nothing and my funds have been locked in the account since 3 days now with me unable to withdraw or even place any trades. The support have been absolutely terrible and i can upload screenshots of my emails chasing for answers but they were ignored. I do not want to use this broker again and i strongly advise anybody to stay away from this broker as they will make up any excuse to lock your funds in and not let you withdraw. Startrader - i want my money back including my profits! This has been exceptionally poor on your end and i will start uploading evidence on social media if my withdrawal restrictions are not lifted.
Review for STARTRADER – My Worst Trading Experience Ever My experience with STARTRADER has been nothing short of disastrous. I am sharing this so others don’t go through what I did. Over the span of just three weeks, I saw $5,000 of my hard earned money disappear through trades that were executed without my knowledge, without my approval, and without any justification provided to me. What makes it even worse is the complete silence from the company. No one bothered to call. No one responded to emails. No one explained the trades. No one took responsibility. When I raised the issue, the company showed zero interest in resolving it or compensating me for what clearly appears to be negligence. The promises made during account opening — experienced staff, dedicated RM, proper risk management, stop loss protection — turned out to be empty words. In my experience, STARTRADER has been unprofessional, unreliable, and completely incompetent in handling client funds and trades. Their actions and lack of accountability made me feel misled and mistreated, and I regret trusting them with my money. If you value your money, your time, and your peace of mind, I strongly advise you to stay far away. For me, it’s a big NO — I would never recommend opening an account with this company.
Do not trust these people!!! They cleared my account in one night their very dodgey and poor customer service.
I opened a trading account with StarTrader (Account No. 29441065) and deposited $200. After trading, my balance reached $494.92. When I submitted a withdrawal request, my account was restricted without a clear explanation. I have contacted support multiple times via email and live chat but have not received any response so far. I am requesting a clear update on my case and the processing of my withdrawal. If there are any updates, I will revise this review and inform everyone accordingly.
Scam scam scam
Scam scam people not good
Scam big big scam
Big scam this platform
This company is effectively holding my deposit. After a lengthy and unresponsive sign-up process, I decided to withdraw my funds and move to another trading platform. However, they refuse to process the withdrawal unless I verify via a mobile number. As I am travelling long-term without roaming, I do not have access to standard mobile services and can only communicate via WhatsApp. This is my far the worst experience I’ve had with any app.
I have been using startrader for few months, i have had no problem at all. All my withdrawals have been successful and in fact very efficient.I do 100% recommend this broker.
Repeated platform failures, no support, and a £15,000 loss due to system issues | Account: 28325775 I have been using Startrader for some time now, and unfortunately my experience has gone from bad to worse, with repeated technical failures that have directly cost me money — and support that refuses to take any responsibility. First issue: Take profits not triggering On more than one occasion, trades have moved well over £500 past my set take-profit level, yet the TP never triggered. Instead, the trade later reversed and closed out automatically around £70 in loss, even though the target was clearly hit earlier. When raised, there was no proper explanation or compensation offered. Second issue: Unable to close positions — false “market closed” excuse I have also faced problems where I could not close trades manually or modify stop-losses/take-profits while the market was clearly open and active. When I contacted support about this, their only reply was that “the market was closed” — which was completely untrue, as XAU/USD was trading freely and moving the whole time. I was left stuck in positions with no control. Current ongoing issue & major loss The same problem has happened again recently, but this time with devastating results. From the moment the trades were opened, I was completely unable to place any stop-loss orders, and manual closing of positions did not work at all. I tried repeatedly over an extended period, contacted support immediately, but received no effective help or solution. With no way to exit or protect the position, it moved against me and this failure has directly caused me a total loss of £15,000, plus a negative balance on the account. Account number: 28325775 I run a forex community and regularly refer clients and large trading volume to brokers. Until these issues are fully investigated, resolved, the negative balance is reset to zero, and the £15,000 loss caused by your platform failures is fairly reimbursed, I have stopped sending any business your way and have moved all my existing clients and future referrals to other providers who actually deliver a stable, working service. This is not how a brokerage should operate — the basic requirement is that clients can enter, modify, and exit trades whenever they choose. If your platform fails to do this most basic function, you must take responsibility, not blame the user or the market. I am waiting for a full and fair resolution, and will update this review only if the matter is settled properly
This is how easily they stole all my profits, but I will not let them get away with it! Total scam and fraud broker. My name is Sifeddine Himeur, owner of account number 28097867. I deposited $400 of my own capital and made a legitimate manual profit of $552.48. As soon as I requested my withdrawal, they put my account under a fake "review" and suspended the withdrawal process. After making me wait, they stole my $552.48 profits under the fake excuse of "high-risk trading." This is pure theft! If I had lost my $400 capital while trading, would they have refunded my money? Absolutely not! They only step in to steal when you make money. They completely wiped out my earnings and provided zero technical proof or server log files for this robbery. Their customer support just sends robotic, generic scripts to cover up their fraud. They welcome your deposits but rob your earnings using fake account audits. Absolute thieves and scammers! Stay away from STARTRADER if you want your money safe. UPDATE: Your "detailed email" is nothing but a generic copy-paste template. You accused me of arbitrage without providing a single line of server log files or technical proof. Furthermore, your team is so automated they claimed I traded on MT4, while my account 28097867 is entirely on MT5. This proves you didn't even audit my account manually. Provide the server log files with exact milliseconds to the public here, or refund my $552.48. I will not back down.
This broker is like the hotel California of brokers your money checks in, but it can never leave. when you try to verify your documents to make a withdrawal, it just keeps rejecting them. Customer service service is non-existent.
They are scamming people in the name of administration fees Recently they robbed me 72 dollars as administration fees saying for holding positions more than 14vdays . At this volatility trader do hold positions long enough to save their capital. They deduct fees and my account got liquidated. Please be aware before investing in this fraudulent platform.
Meta ID: 27152168I had been working with this broker for the last three months, and I had deposited $12,434 into my account. At first, I suffered significant losses, but then I gradually started making profits. After that, they began causing issues. For three days, they either didn't send OTPs at all or sent them very late. Then my account kept being activated and deactivated repeatedly.Today, after I made a profit, they processed one of my withdrawals successfully. However, as soon as I submitted another withdrawal request, they rejected it. At first, I thought my account was inactive, so I activated it again and submitted another withdrawal request. This time, they displayed a message saying that my account was "under activity review."Honestly, it feels like a complete scam. It seems that if someone starts making a profit, they don't want to process their withdrawals. I deposited $12,434 and have withdrawn only $11,780 so far. Even now, my floating P&L is not negative—I am not currently in a loss position. Yet they have stoppedmy withdrawals and even disabled my trading functions.Therefore, I would advise everyone not to use this broker until they resolve these issues. In my opinion, this is a major scam in the market. If someone is profitable, they are not allowing them to withdraw their funds, while those who are losing money face no such problems. This is not the proper way to operate a business. If they want to run a legitimate brokerage, they should do so professionally. Otherwise, they should clearly inform people in advance that if they become profitable, their withdrawals may not be processed."
Stay well clear, I joined via Fred trading and very disappointed with the system errors. Since I started with Star Trader 3 months ago I've experienced issues which have not been resolved. 1. When placing limit orders with large volume the SL and TP are pre-determined to confirm the exact loss and profit with the order placed waiting for the market to trigger it. Once triggered and closed reaching TP the trade was shown at a loss on 2 occasions where a SL was NOT in place so there's no way that the trades could have been a loss yet they refused to settle the claim of £1100. They blamed 'spiliage' which was a farce and unsubstantiated 2.I had a trade being placed itself randomly at night whilst I was asleep only to wake up and witness my account at a £900 floating loss which I couldn't recover which resulted in the account getting blown. 3. As a result of the above I always withdraw the FULL amount after every session resulting to zero funds in the account to prevent random trades. When a last withdrawal was made I had an email to confirm a successful withdrawal. The account showed funds which I thought was an error so placed trades to make the account zero. They refused to accept that they had made another error and blamed the bank for rejecting the payment, all payments prior were alway credited without an issue. All in all I'm at a loss of over £3500 just in system errors and Star Trader have done nothing at all to resolve it, they refuse to call and have not provided a final response letter so I can resume the matter via the ombudsman.
If there was a Zero Star to be Given I would have preferred that. The Company or Agency is not providing Visa to the Agents and they Cheat Like People like anything Being cheated Twice ( Rashid & Bilal) by these agents never ever Trust this Group They Lie They Cheat They Steal ( Edited) And your Business Development team is not up to mark to Tag Reviews and take Feed Back Startrader Company which is Outsourcing to those in UAE please ensure those people has a Valid Visa and we do have enough details on those peoples without a Valid Visa Working in UAE just to cheat and earn
cannot take money it sacm hav eover 2700 in porfit and they tell me to withdraw in crypto
Review : STARTRADER is withholding my $1502 principal deposit and $1186 profit! Scam behavior :I am facing a terrible experience with STARTRADER. I deposited $1502 of my own hard-earned money and made a legitimate profit of $1186. My total account balance is $2688. When I requested a withdrawal, they blocked my withdrawal option and put my account under "Review".It has been more than 13 days now. Every time I contact Live Chat or email support, they give the same robotic reply: "The team is checking, it will be done soon." They have legally blocked me from even withdrawing my own principal deposit of $1502! This is completely unacceptable and feels like a scam.If you value your money, DO NOT TRADE WITH STARTRADER. They will take your deposit, but they won't let you withdraw your money if you make a profit .Account ID: 28329609Ticket/Withdrawal Date: 19/05/2026 I want my $2660 processed immediately. I will update this review only after I receive my funds.