QuantumFX (General Branding) EN

IC Trading customer reviews

Updated: August 15, 2026
IC Trading
Views767
Summary
Customers frequently praise IC Trading for responsive, professional and helpful customer support, often singling out agents like Irimia, Dimi and Rachel for fast, patient, step-by-step assistance. Many users report smooth executions, good trading conditions, sponsored VPS and an easy withdrawal process, calling the service reliable and recommending the broker. However, several clients complain about slow, overly strict or confusing KYC/verification procedures with repeated document rejections and long approval times. A number of reviews also report serious issues with withdrawals and deposited funds, alleging poor follow-up and delayed or refused payments, sometimes only addressed after public complaints. Others note high slippage, high commissions and less competitive trading conditions compared with other brokers. Overall sentiment is mixed: strong praise for individual support and trading experience for many users, but recurring concerns about verification, occasional customer service failures and withdrawal problems that lead some to warn others to be cautious.
soyed sarwar
23.12.2025 | 18:31

It was great and good service

BREN
23.12.2025 | 18:27

Great service , I recommand this broker to anyone , Very professional services

BETORIK
21.12.2025 | 14:25

Worst broker I've ever worked with, it takes forever to execute orders, they blocked all my bots for no reason, even the copiers weren't working.

De heer Mimoun Ahmidi
19.12.2025 | 21:46

I’ve had a good experience with IC Trading. Customer support responds quickly and professionally, and my questions were resolved without any issues. The platform is easy to use and the trading conditions are solid, with fast execution. Overall, I’m satisfied with the service I’ve received so far.

Damiano Guarguaglini
18.12.2025 | 18:27

Good job. Very good assistant!

Moneywheel
15.12.2025 | 10:07

Great customer service

Luca
12.12.2025 | 15:29

No waiting time, and quick answer to the point. Thanks Adam for your support.

jeremy
10.12.2025 | 12:57

it has been quit fast

diego
09.12.2025 | 18:13

Excellent service and problem resolution.

customer
08.12.2025 | 21:03

Quick, and easy steps, solved my problems in seconds

Angelo Serafin
08.12.2025 | 20:03

Great, you guys are awesome. Excellent support. Thank you so much for the service.

igor Gaburici
08.12.2025 | 17:17

Best broker ever!

L B
08.12.2025 | 12:16

Excellent customer support, the live assistance was very helpful with my queries. All my questions were answered and the problem was resolved straight away. They have different methods for depositing and withdrawing which are fast and efficient, very good commission free and raw spread accounts. Very good broker

- -
04.12.2025 | 13:40

Quick and efficient! Some of the best commission-free and spread offerings on the market. There's great access to a wide range of trading platforms and the customer support is excellent (Adam has been very helpful and kind!). Would highly recommend.

Luca
03.12.2025 | 16:27

Fast and responsive support, especially the chat support is very useful and practical. Nearly unlimited demo accounts to test your strategies. Fast deposits and withdrawals. Comprehensive and clear notifications before maintenance/closures. Good spread in Raw accounts, with rare increases in periods of very low liquidity. At the moment, one of the best brokers i met, if not the best

roman fedorak
03.12.2025 | 15:23

Support Adam, was very helpful on my problems

Guillaume Mercier
03.12.2025 | 12:18

Perfect service and support. All time get fast answer. SAFE broker and my best forever.

Thiru Govender
02.12.2025 | 12:10

Expeditious and Knowledgeable assistance received.

rafaremud
02.12.2025 | 11:49

good and fast response.

Roberto Ribeiro
01.12.2025 | 13:20

I highly recommend this broker.

Saman RAZGI
28.11.2025 | 23:24

Ms. Rachel Fu assisted me with great care and attention until the issue was fully resolved, ensuring that every step was carried out correctly. I am very satisfied with the support I received: she answered all my questions promptly, professionally, and with excellent detail. Outstanding service. I hope to have the opportunity to be assisted by her again in the future, should I need it.

Jimmy Strid
27.11.2025 | 21:39

Great and fast service

UK
26.11.2025 | 20:53

I do not have a good deposit experience with this firm so far. I do hope to fund and trade as a diversification - what I face instead is that after I made a deposit with QR code the website turn into "This site can’t be reached secure.trading.com’s DNS address could not be found. Diagnosing the problem. DNS_PROBE_POSSIBLE". The fund is there with their partner but ICtrading insist it is "incomplete" . and "Unfortunately, we cannot complete the transactions for you. If the issue persists please try using a different card or deposit method. " I wonder how this is going to get solved? I do have the right to panic and wonder whether I will get the funds for trading or even for withdrawal. It is not a good first time experience with this firm no matter how it has been promoted. I will update my review if it ever get solved - you have been warned everyone Updated - they fixed this matter in less than 6 hours. This is really impressive. As someone who have used IC market before - this is really good and efficient

Stefan Zeplin
26.11.2025 | 13:12

all good, great broker, amazing instant help -recommended- thank you Adam

Frank Schimmack
26.11.2025 | 10:08

The support is fast and very good.

customer
25.11.2025 | 20:26

It was fast and perfect

mia
25.11.2025 | 16:00

I trade with them for a long time, a trusted company.

László Tugyi
24.11.2025 | 19:46

I couldn't log in to my trading account but the customer service was very helpful to me And I managed to solve my problem, I am grateful to them Professional team, I can recommend them to everyone

Natalia Dulghier
24.11.2025 | 19:19

Very nice support team, trusted broker

Martini Imports
24.11.2025 | 18:53

Good support!

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