IC Trading customer reviews

Reviews

Very smooth and great trading conditions. Never had a problem with deposits and withdrawals.

It's so difficult to work with them. Their response is slow, the call center people are not helpful, high commissions.

IC trading used to be a very good broker but it is not anymore. Slippage is huge compared with other more reliable brokers. Do not waste your time with them and look for better options.
They dont want to pay my deposit money. Have been depositing back in December and traded for a while. I decided to withdraw because their trading conditions are awfull. They dont even want to give back my deposit money stating that my wallet is not aproved when I have provided all the necessary documentation, spoked with them on the phone, sent them over 25 emails and my deposit wallet address is aproved in client portal. Their customer service is terible and not willing to pay you, only to take your money. Avoid at all costs. They only replyed to my request after I gave them bad feedback on Trustpilot, so for this thank you Trustpilot!!! ...and encourage any trader that has to deal with scammers like IC Trading to expose them.
Actualy ict is a good broker, but for KYC ist really hard, i need one month to get approved. Should be they fix it this and dont ask many document additional even like a gambling document..

This was the worst experience verifying an account. I've used many brokers, including IC Markets, but this was the most unreasonable. Several proof-of-residency documents were rejected. It's ridiculous. Maybe this broker will come to my house to be sure. Go ahead.

Hello is perfect, all time great and fast support.
The person gave me very good advice regarding my problem, and it was done quickly.
The support was great, Irimia helped me step-by-step, not only tell me the problem but waited until it get fixed!

So far my experience with ICtrading has been great. Amazing trading conditions, sponsored VPS and support. Special shout out to Irimia for helping me finding a solution to my problems.

This broker so weird the verification method is the most worst compare to other broker they are like unprofesional and no solution for this issue

good service

The service was excellent, I had the guidance I needed and all the necessary support. Congratulations to the team.

Very quick and helpful answer

Good broker. No issues so far, smooth executions, always reachable. Lately great support from service agent Irimia.

iCTrading is a great broker. Excellent customer support, great conditions and a flawless withdrawal process. Thanks, Team!

The human agent was very helpful He answered my question very fast and clearly and helped my through all the problems i encountered.

Irimia was fantastic!

Great customer support!
Irimia was extremely helpful in resolving my issue. She was patient, supportive, and very efficient throughout the process. Most importantly, she handled everything quickly and made sure my problem was solved without unnecessary delays. I really appreciate her assistance.
IC Trading is the best Solution for EU based citizens. Best spreads and support for every case. very fast support respond inclusive ^^

only positive experience with customer service. These guys are so helpful and they reply very fast

great service

Very good comunication

support is very helpful and is answering very fast. very friendly. the website is clear and easy to usw.
My experience with customer support is good, the employee was helpful and patient, he tried to help me, even though I was not fully able to implement his advice correctly on the first try

Quick and good explanation.

Fast and reliable support center

agent gave a straight answer regarding withdrawals

I had issues logging in in MT5 and i got help to resolve my issue. Great Customer service.


