IC Markets customer reviews

Updated: March 23, 2026
IC Markets
Views3685
Summary
Customers consistently praise IC Markets for its excellent customer service, describing the support team as fast, responsive, friendly, and highly professional. Many highlight quick problem-solving, whether related to login issues, withdrawals, platform setup, or account verification. Support agents such as Adrian, Vlad, Antonio, and Jonathan receive specific commendations for their patience, efficiency, and clear communication. Users appreciate the 24/7 availability, smooth withdrawal process, transparent fees, and reliable trading conditions with no hidden charges. Long-term clients emphasize IC Markets’ trustworthiness, superior ECN execution, and continuous improvement in service speed and quality. Overall, IC Markets is regarded as a dependable and customer-oriented broker offering strong technical and financial support.
Lasha
19.01.2026 | 08:31

Very helpful

Faith Lim sin fang
19.01.2026 | 06:56

Thanks for guide me how to open a trading account.

Los Gaming
19.01.2026 | 05:25

I was experiencing some depositing issues and Eric from Customer Service walked me through and got the problem fixed within less than 15 mins. Thanks IC markets your by far one of the best brokers out there!!!

Tatenda
19.01.2026 | 01:28

Excellent customer service. The support team assitant Antonio was extremely helpful and patient in assisting me with my login issue. He responded quickly, guided me step by step, and made sure everything was fully resolved. Thank you for the great assistance.

Lee Merritt
19.01.2026 | 00:45

Excellent customer service and always responding quickly and professionally. Cannot recommend highly enough.

الأستاذ عزالدين البوحسايني
19.01.2026 | 00:24

The support team was extremely helpful, professional, and fast in responding to my questions. They explained everything clearly and made the whole process very easy to understand. I really appreciate their patience and excellent customer service. Highly recommended!

Umar Ilyas
18.01.2026 | 23:29

Carmen was great, handled my issue very quickly and easily

Shaun Smith
18.01.2026 | 23:28

great customer support, even on a Sunday evening. thanks for your help

S D
18.01.2026 | 22:53

Best! Everything work smooth even if you got some troubles, they got people who will help you quick as they can to solve problem.

Muhammad Ghzanfer Ghzanfer
18.01.2026 | 22:50

Good Customer service ,A patient and professional team is there to support the clietns

Kristi
18.01.2026 | 22:32

Excellent support, very fast through whatsapp. Very low spreads on the accounts and overall I have had the best trading experience with this company.

Kam Khan
18.01.2026 | 22:29

Amazing customer service Very well trained individual who was able to display their ability to help me login when I was encountering issues. The ability to resolve issues on an adhock basis was very impressive whilst maintaining a quick time frame on the SLA

Barnabás Antal
18.01.2026 | 22:15

Outstanding customer support. They respond quickly and stay committed until the issue is fully resolved. You never feel rushed or passed around – they genuinely make sure everything is sorted before they leave. Highly reliable and reassuring service.

Theodoros Iliadis
18.01.2026 | 21:57

Using the live chat and asking for help took me about 5 minutes to say "problem solved". The agent was asking questions relevant to the issue and did everything needed to help me. Thanks a lot!

marlon ferreira
18.01.2026 | 21:44

was handled with efficiency and professionalism

Dany
18.01.2026 | 21:34

I had a great experience with customer support. My issue was solved in a few minutes.

Wajid Hussain
18.01.2026 | 21:24

Excellent customer service and was very quick and easy with all the instructions

Ziyovuddin
18.01.2026 | 21:04

I have faced the worst experience ever my mistake is to trust them and deposit large money to trading account first of all I had to check and then not to deposit them they are fraud. My money has just gone I requested to withdraw my money first they told me it will be proccessed after one day because their bank working hour closed after one they told me it takes 7 business days but still my money didnt come they just told its not their problem. They are stealing scamming my money it was not any bonus or something else it was 100 percent my own money I talked with my bank but from their side no transaction has been made. They just robbed me I dont recommed this broker anyone ever. All good feedbacks are here false information just paid feedbacks in real experience they are scammers big scammers they robbed me their support agents also veru rude Scammers scammers they robbed my money Even theortheir manager told me to change broker if you genuenily THEY stole my money arnound 2000 usd

ADEN
18.01.2026 | 21:01

had a question about funding. Got a clear answer. Wait time for the first response to my question (about 5 minutes) was a bit longer than my expectations. Overall satisfied of the support process.

Mohammed
18.01.2026 | 20:44

Outstanding customer experience — fast, professional support, clear communication, and a broker that genuinely prioritizes its clients. IC Markets delivers confidence and reliability.

Dureean Ramprashad
18.01.2026 | 20:42

Amazing Service and timely response

MrRunwayy
18.01.2026 | 20:10

Good all-around, trade service, support, and account transactions.

Peter
18.01.2026 | 19:33

The customer service response from ICMarkets is super fast. I was on a queue with 10 but within a couple of minutes my requests were answered immediately.

jphastings
18.01.2026 | 19:11

Thank you as always and very helpful never disappointed me

山口僚太
18.01.2026 | 19:04

I could not log in to my account since I erased the google authenticator by accident. I could get really quick support so that I could solve the problem.

Sam
18.01.2026 | 18:53

Spoke to Adrian in the live chat he fixed my issues ASAP. Thanks you. Great customer service

jaber
18.01.2026 | 18:28

all employee here are very helpfull especially MR ADRIAN he is the best thanks

Leung
18.01.2026 | 17:54

The customer support was great, they helped me create accounts immediately!

Janny Tsai
18.01.2026 | 17:54

Excellent service. I've been using IC Markets for over five years. Withdrawals are always fast and smooth, and their customer service is the best among all the brokers I’ve used.

Aaron
18.01.2026 | 17:47

Having some technical difficulties on my side (Skill Issue) sorry haha. Reached out to Customer Service and Adrian is a demi-god. No beating around the bush. Said my concern, instant resolution. GIVE THIS MAN A RAISE! Looking forward to using your platform for my trading journey! ^^

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