IC Markets customer reviews

Fantastic! helpful customer services team. Thank you for answering all my queries. Excellent service.

Very good service, I received suppor quickly and as safe as possible. The team is completely friendly and efficient.

i requested a new account, and they handled it very quicklyand kindly

Customer service is really helpful, unlike other brokers, account has really low spread and is fast

Very fast response from customer service. Very good broker

IC Markets has proven to be the trusted forex broker I have been looking for, Firstly because they offered me a hedging account in which I only pay a comission so don't have to worry about the spread. They are also a STP broker so I don't have to worry about their delaing desk betting against me not to mention their reputation and the regulations they follow but these are all the things presented to a trader and one only really finds out how good a broker is when they start assisting with problems one might encounter. I recfently made a relative large deposit into my live account and the money did not show when I thought it would, this was not because of IC Markets but because of the country of origin which has strict policies on trasnferring money, anyway long story short, the support from IC Markets was amazing, their response times to queries was above expectation and the matter got resolved in no time. Thank you IC Markets
good patience
Every thing perfect

Excellent service as always! The answers are consistently complete, accurate, and incredibly fast. Highly recommended!
I was struggling to login my account on mt5 and it fixed for me

excellent customer service done by mr jonathan. he is very quick and friendly. thanks a lot

Excellent Customer service. Jonathan responded quickly and directed me to another team. Thank you for your great assistance Jon.
Jonathan was efficient and he was very helpful. He answered all my queries promptly.

i am so happy for you support thank you

Falak Sher Account Number IBAN PK42SONE0016602013098969

"I have been using IC Markets Global for some time now, and I am consistently impressed by their customer support team. Whenever I’ve had questions regarding account verification or technical execution, their Live Chat support has been incredibly responsive—usually connecting me to a human agent within seconds. The support staff is not only fast but also highly knowledgeable about the MetaTrader and cTrader platforms. They handle issues with a level of professionalism and transparency that is rare in the brokerage industry. It gives me great peace of mind knowing that if an issue arises with my capital or trades, there is a competent team ready to assist 24/7." Subject: Feature Request for Swing Trading Optimization "To the IC Markets Product Development Team, As a dedicated Forex swing trader using your platform, I appreciate the tight spreads and deep liquidity you provide. However, to improve the experience for long-term position traders in future updates, I would like to suggest the following enhancements: Advanced Swap Calculator: Integrate a more intuitive, real-time swap (rollover) calculator within the client portal to help swing traders plan long-term carry costs more accurately. Average Entry Price Visualizer: For those of us who scale into positions over days or weeks, a built-in tool to display the 'Break-even' or 'Average Entry' line on the charts would be invaluable. Price Alert Cloud Sync: Allow price alerts set on the desktop terminal to sync seamlessly with the mobile app push notifications, ensuring swing traders don't miss key structural breaks while away from the desk. Extended Historical Data: Provide easier access to deeper historical M15 and H1 data for more accurate backtesting of swing strategies. Thank you for your commitment to providing a world-class trading environment. I look forward to seeing these improvements in future updates."

Customer support is very good. I have issues with confirmation mail for withdrawal.

I have been using ICMarkets for 6+ years and I like their clean well built website as well as the fast customer service.
Excellent service
Fast effective service
Nice customer support and no minimum deposit limits. Icmarkets is the best broker

Don't use this broker if you don't want it to mess up your plans. Trash
Great response within minutes even on the weekends sorted my 2fa problem within seconds

What an amazing service from your service team..
Swift responds. I’m grateful for your assistance

Quick and accurate response.

Bahut badhiya 5 star deta hu
This broker is great, the agent is very helpful and answers all my queries. Highly recommended
Fast replies and very nice and polite response and very patient and helpful
Eccellent service
