EXANTE customer reviews

Reviews
Good market access, but definitely not beginner friendly. Took me time to understand everything. Solid once you get used to it.

⚠️ Investor Warning About EXANTE I want to warn both existing and potential clients about my experience with EXANTE (EXT Ltd / XNT Ltd). In spring 2023, our company was ready to redeem investments (about €140,000) in funds managed by Integrum Asset Management IPAS. However, because EXANTE was holding the securities through Macte Invest FM, AB (which lost its licence in December 2022), the redemption could not be completed. On April 24, 2023, I submitted a redemption request to EXANTE with confirmation from the fund manager, but EXANTE said they could not process the redemption or transfer the securities to my account at Orion Securities UAB. Later, on August 23, 2023, I contacted Nasdaq CSD directly and was told that EXANTE simply needed to transfer the securities to another counterparty that had a Nasdaq CSD account. Despite this clarification, EXANTE failed to act for more than a year. Only on September 19, 2024 — about 17 months later — I was finally allowed to transfer the securities out of EXANTE. During this period, while I was unable to redeem or transfer my assets, EXANTE charged my account: • €53,427.89 in Excess Margin Fees • €4,679.17 in interest Total charged: €58,107.06 — over 40% of the value of the €140,000 portfolio, simply for holding the securities. As you can see from some of the attached screenshots of my correspondence with EXANTE, throughout this entire period from 2023 onward I was repeatedly given misleading explanations and promises that the issue would be resolved, which never happened. Even today (March 2026), EXANTE representatives continue to promise partial reimbursement, but nothing has been refunded. There are also public reports raising concerns about the company’s regulatory issues and geopolitical links, including reports about Russian-linked founders and sanctions controversies. For these reasons, we believe it is important to warn other investors. Our company is currently preparing legal action to recover these losses. ⚠️ If you are an EXANTE client or considering opening an account, please carefully evaluate the risks before depositing funds.

I met with their representative and received a detailed overview of the platform. Very professional presentation and clear explanations, very friendly meeting. Trading is smooth.
High-quality service We opened a company account and everything went smoothly. Clear communication, stable platform, and helpful managers. Good broker to work with.
The Limassol team kept the process moving and were clear about what was needed at each stage. Questions were answered promptly and in a practical way. It felt like a professional relationship rather than a sales push.

I had an issue with compliance in Dec 2025 which caused me losing 425 Eur. Got an email that urgent request for documentation was issued. Nowhere in the client area the request was mentioned, so I ignored the email. Couple of weeks later I noticed I got silently charged 425 Eur of compliance fee from my account for not providing something-we-won't tell you what. Support chat was helpful to explain what's needed and submit the documentation, but refused to acknowledge any problem with the website or notifications, neither they said it was my fault. Just dodged all the questions regarding how that happened. The chat to the personal manager was also not helpful in getting a refund, Ainars promised to help and then stopped replying. Exante has problems with communicating with its clients, it's both faulty, non-transparent and not respectful, so I won't recommend the service to anyone.

An excellent option for global trade. The Polish team was very helpful during setup, and the platform is clear and executes quickly. Although the mobile app could use some improvement, I'm generally satisfied with the service.
Very good broker, Platform is reliable and offers access to many markets. Mobile app could be a bit more customisable, but I’m pleased with the service.

Great broker with excellent support Fast support and smooth onboarding.The Malta team consistently responds in a timely and helpful manner. These guys have been dependable for all of the regions I trade in. extremely competent personnel.

System works well but sometimes data feed is slow during busy hours. Still, I like that I can trade many markets from one account. Customer service is quick to reply.

I work in asset management and we’ve been using EXANTE for several months. Excellent coordination between UK and EU offices. Reliable, straightforward and efficient.
Overall, it works fine. I really appreciate the access to international markets. The verification process took a bit longer than I thought it would. The desktop platform is decent, though the mobile app could definitely be quicker. Customer support is helpful, but response times can be slow at times.
Ravè c l a I m,’ intervention brought total relief. I can boldly recommend them anywhere and everywhere
Their brokerage services are one of the worst in the industry i have experienced over the last 15 years working in the finance. Order executions are terrible, some trades and open positions might suddenly be unavailable to cover. The corporate event proceedings are often incorrect and overdue, positions settled at a very unfavorable prices which might never exist. They never acknowledge their fault and errors, so a chance of getting compensated or reimbursement is close to zero. Customer Support email communications may take hours even days to respond. Keep away from that truly unprofessional entity.
Exante works really well for accessing international markets. The desktop platform is very easy to navigate, and I enjoy exploring the variety of assets available. Their app has a few features that could be enhanced, but it’s still very convenient for checking trades on the go. Customer support has always been friendly and helpful.
For me Exante is a solid choice for trading international assets. The platform has a lot of features, which I’ve been exploring over the past few months. Support has been very responsive and helpful whenever I needed guidance. The mobile app has some areas to improve compared to others I tried, but overall I’m happy with the platform.
The Luth wrens came to my rescue just in time, saving me from financial ruin and restoring my funds.

bad service in other country - never trust them
Frozen withdrawal for over 2 months but retrie—-vis 𝗍𝖺 stepped in and I got a success!!

I have invested in exante and which value over 10,000 but I am unable to get out.
I’ve heard a lot that Exante is for professional traders, but the platform is simple to use for beginners too. I played around with their demo account totally for free with no deposits required as long as I needed, they even recharged my free balance once I hit the limit. No pressure at all. I decided to move with real trading 3 months ago and everything has been smooth so far.
Very convenient, functional and high-quality application. Also the access to stock markets and fast service.
Exante has become my go-to for futures trading. I find the margin requirements are reasonable and the order execution speed is impressive. They cater for a wide range of commodities and indices but I feel the educational resources for futures trading could be more extensive. Overall I’m happy with my results so far.
I’m impressed by the simplicity of the trading platform and the high level of professionalism of the staff.
I’m an options trader so the desktop app is a game-changer for me. There are advanced tools for analysis and risk management and the real-time options chain is a lifesaver. Still some room for improvement in the analytics department but a solid choice if you want to up your options game.
Commissions are fair, orders get filled quite fast. Good client service as they assign dedicated AMs. Probably the first platform that hasn't failed me yet executing SL/TP. I use the iPhone version and it’s not only good for checking positions but I actually did some on-the-go trades and it went well.
Much more stable broker than it used to be and compared to others as well.
I was trading with IBKR for 4 years before moving to Exante and I find that they are a solid choice. No trading fees are a bonus but I found the app lagged at times. I find the dynamic info on instruments and margin reports useful. If you value diversification like me, the range of markets is helpful.
Exante has a strong financial foundation and is an established broker, which is important to me. The automated risk management protocols are easy to understand and practical for me as a trader plus it's a robust brokerage in terms of instruments-for me especially stocks, ETFs, options and bonds. I think the commissions are reasonable and support is good as I've used the live chat a few times.
My account manager has been incredibly supportive throughout my trading journey. However, I wish there were more educational resources available for beginners.


