Eightcap customer reviews

Updated: March 23, 2026
Eightcap
Views1648
Summary
Feedback on Eightcap is highly polarized. Many traders praise the broker for its professionalism, reliability, and transparency, highlighting fast trade execution, competitive spreads, and a wide range of instruments. Numerous positive reviews commend account managers like Mariana and Johnny, as well as other support staff, for their helpfulness, responsiveness, and personal dedication. Clients also note efficient account setup, quick deposits, and in many cases, smooth and speedy withdrawals. However, several users report serious issues, including delayed or blocked withdrawals, withheld profits, poor communication, and lack of transparency in problem resolution. Some accuse the company of unfair practices or even fraud, describing rude or unresponsive customer service. Technical issues, such as unstable connections with TradingView, are also mentioned. Overall, opinions are divided between highly satisfied clients who view Eightcap as a trustworthy and client-focused broker, and frustrated traders alleging unethical behavior and financial loss.
trade saeed
13.11.2025 | 22:24

I have a greate experencees whit eightcap, and also everything is ok

Super Classic
11.11.2025 | 06:28

Nice trading

Dani
10.11.2025 | 16:05

I have been trading with Eightcap for 2 years now, all I could say is the great broker. I am particulary pleased with the customer support. My Client Relationship Manager Mariana Marchovska contacts me regulary every month/two and asks me if I need any help. I have experience with several brokers, Eightcap is definitely the best.

Simon
10.11.2025 | 05:10

very attentionned to details

Abdessalem ben chikha
09.11.2025 | 00:57

i can say this the best broker i had used since 6 years now , allways helping me for any request , deposit in second and withdraw to my bank account in couple houre . spread and commission number one in the world no broker beat eightcap in that.

Ivan
08.11.2025 | 10:19

Its a good Broker but the Support is very bad

Khagendra Khatiwada
07.11.2025 | 15:24

Great platform for traders and Investors with minimal Charges on trades.

Boss
06.11.2025 | 17:58

Scam broker, First they approve kyc and after deposit they reject it asking for additional documents and start scamming. They started scamming people now. Don't use eight cap, it's a scam broker. I'm now complainting with regulation and local laws.

Nelson James
04.11.2025 | 23:21

Eightcap is one of the best Brokers out there with awesome trading conditions and great support team. Their trading Platforms are great without any market manipulations like some of these brokers. I would highly recommend them to any of my colleagues.

Hardip Baraiya
04.11.2025 | 15:57

I have been waiting for my profit withdrawal from Eightcap for a long time. The support team told me earlier to submit proof of address before processing the withdrawal — which I did immediately and completely. Even after submitting all the required documents and following their instructions, my withdrawal has not been processed till now. I have not received any proper reason or update from Eightcap’s side despite multiple follow-ups. It’s very disappointing that a regulated broker behaves like this — quick to accept deposits but extremely slow and non-responsive when it comes to client withdrawals. I request Eightcap to resolve this issue immediately and release my funds without any further delay. Very poor customer experience.

Bruno Nonnentöter
02.11.2025 | 08:33

8cap is a very reliable broker. In all the years i am using their services not a single unplanned shutdown occured. Databases are fast and well suited for MT4 expert advisor programming. Security is not the main focus of 8cap. There is no 2-factor authorization (even Amazon offers this option) or hardware generated pin (like Consors) available. Passwords are sent together with account dara per unencrypted e-mail Support is friendly but in many cases not really helpful. I am using the 400:1 leverage and 8cap ist the only broker i know offering this to people in europe.

Inner beast Trader
27.10.2025 | 18:36

My experience with eight cap global is so far so good smooth execution on trades fast payouts good technical support and last but not the least thanks to marriane who's been guiding through my whole trading journey with eightcap must try this broker 10 on 10

Jose Antonio Fazio
27.10.2025 | 09:42

Super Professional..!

Bret Hensley
27.10.2025 | 06:31

They use deceitful me͏t͏h͏o͏d͏s͏ t͏o͏ t͏a͏k͏e͏ y͏o͏u͏r͏ m͏o͏n͏e͏y͏, a͏n͏d͏ o͏n͏c͏e͏ y͏o͏u͏ t͏r͏y͏ t͏o͏ g͏e͏t͏ i͏t͏ b͏a͏c͏k͏ o͏r͏ m͏a͏k͏e͏ a͏ w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏, t͏h͏e͏y͏ c͏o͏m͏p͏l͏e͏t͏e͏l͏y͏ c͏u͏t͏ y͏o͏u͏ o͏f͏f͏. I͏ s͏t͏a͏r͏t͏e͏d͏ u͏s͏i͏n͏g͏ t͏h͏e͏m͏ a͏ f͏e͏w͏ m͏o͏n͏t͏h͏s͏ a͏g͏o͏, b͏u͏t͏ i͏t͏ d͏i͏d͏n͏’t͏ t͏a͏k͏e͏ l͏o͏n͏g͏ b͏e͏f͏o͏r͏e͏ I͏ n͏o͏t͏i͏c͏e͏d͏ i͏n͏c͏o͏n͏s͏i͏s͏t͏e͏n͏c͏i͏e͏s͏ i͏n͏ t͏h͏e͏i͏r͏ o͏p͏e͏r͏a͏t͏i͏o͏n͏s͏. I͏ a͏t͏t͏e͏m͏p͏t͏e͏d͏ t͏o͏ p͏u͏l͏l͏ o͏u͏t͏ a͏n͏d͏ g͏e͏t͏ m͏y͏ m͏o͏n͏e͏y͏ b͏a͏c͏k͏, b͏u͏t͏ t͏h͏e͏y͏ s͏t͏o͏p͏p͏e͏d͏ r͏e͏s͏p͏o͏n͏d͏i͏n͏g͏ t͏o͏ m͏e͏ e͏n͏t͏i͏r͏e͏l͏y͏. I͏ s͏e͏n͏t͏ n͏u͏m͏e͏r͏o͏u͏s͏ e͏m͏a͏i͏l͏s͏ a͏n͏d͏ g͏o͏t͏ a͏b͏s͏o͏l͏u͏t͏e͏l͏y͏ n͏o͏ f͏e͏e͏d͏b͏a͏c͏k͏. F͏o͏r͏t͏u͏n͏a͏t͏e͏l͏y͏, I͏ c͏a͏m͏e͏ a͏c͏r͏o͏s͏s͏ T​h​е​ ​B​l​а​с​k​w​е​l​l​​G​l​о​b​а​l​​A​d​v​о​са​t​е​ѕ a͏n͏d͏ w͏i͏t͏h͏i͏n͏ d͏a͏y͏s͏ o͏f͏ c͏o͏n͏t͏a͏c͏t͏i͏n͏g͏ t͏h͏e͏m͏, I͏ w͏a͏s͏ a͏b͏l͏e͏ t͏o͏ r͏e͏c͏o͏v͏e͏r͏ m͏y͏ f͏u͏n͏d͏s͏. I͏ s͏t͏r͏o͏n͏g͏l͏y͏ a͏d͏v͏i͏s͏e͏ y͏o͏u͏ t͏o͏ s͏t͏a͏y͏ a͏w͏a͏y͏ f͏r͏o͏m͏ t͏h͏a͏t͏ c͏o͏m͏p͏a͏n͏y͏ i͏f͏ y͏o͏u͏ v͏a͏l͏u͏e͏ y͏o͏u͏r͏ m͏o͏n͏e͏y͏.

Kitunzi Isaac
26.10.2025 | 21:38

I made a deposit with this company,it only took a matter of seconds but when it came to withdraw my earnings its been a month and they have been treating me like an idiot,if your smart just find another broker because these guys are a scam

abraham mesfin
25.10.2025 | 00:50

So far customer service was good, they respond fast and politely, hopefully it stays like that in the future, and hopefully the withdrawal and all procces be good.

Mauricio Tepedino
24.10.2025 | 16:35

⭐️⭐️⭐️⭐️⭐️ I’ve been with Eightcap for years, and the experience has always been excellent. The platform is reliable, fast, and transparent — everything a serious trader needs. Special thanks to my new agent Johnny, who is absolutely fantastic! Always attentive, professional, and supportive in every detail. I truly appreciate his help and dedication. Highly recommended! ⭐️⭐️⭐️⭐️⭐️ Sou cliente da Eightcap há vários anos e sempre tive uma experiência excelente. A plataforma é confiável, rápida e transparente — exatamente o que um trader sério precisa. Um agradecimento especial ao meu novo agente Johnny, que é simplesmente fantástico! Sempre atencioso, profissional e prestativo em todos os detalhes. Agradeço muito a sua ajuda e dedicação. Recomendo fortemente!

Norah Brodhuhn
24.10.2025 | 09:24

The support I received from Alfred was brilliant, he helped me step by step. Ask question for what he didn’t understand friendly and respectful. Please keep up the great work Alfred I truly appreciate your professionalism

Parvin Sadikov
24.10.2025 | 08:44

Perfect broker to with. They are very timely and efficient. Representative Mariana has been helping me with any queries or issues I had faced and she's been very helpful. I would recommend eightcap to anyone.

Benjamin
23.10.2025 | 12:01

I am a client in distress and very disappointed in the services offered eightcap I got my account verified yesterday and was told that I am free to deposit and trade which I did and even made some profit and now that I want to withdraw my said profit I start getting tossed around and being asked for more documents yet I was assured the account was verified. My child broke his arm yesterday and I needed money to pay my medical bills but here I am round in circles over my money Please note that I will want all my money withdrawn and my account closed. Is this a plot to take advantage of anxious and desperate traders to overtrade and lose all their money because the withdrawal processes are slowed down . All services are really slow compared to any other broker out there and when you make money they start asking for more documents which when provided they still ignore you .

wim van dooren
23.10.2025 | 11:40

Proffesionnal and very kind assistent

Hardip Baraiya
23.10.2025 | 09:59

I deposited USD 10,000 and generated ~USD 7,000 profit through manual trading. I did not use any prohibited software, latency tools, or arbitrage. Despite this, Eightcap withheld/deducted my profit. I requested: (1) the exact Terms & Conditions clauses relied upon, (2) LP rejection/flag reports, and (3) a trade-by-trade reconciliation explaining each adjustment. To date, I haven’t received a transparent response. During the same period, my other brokers processed withdrawals without issue. I’m asking Eightcap for clarity and a fair settlement of my withheld profit, supported by evidence and specific T&Cs. mt5-5112748,mt4-8326581

Zartaj Faraj
23.10.2025 | 00:41

This company is a complete scam

Reach Merrillpath.com NOW!
22.10.2025 | 10:30

It’s painful to dedicate so much effort, save carefully, and then end up being deceived. I’ve experienced that myself, so I truly understand how frustrating it feels. After a lot of research and persistence, I was able to recover my funds. If you ever find yourself in a similar situation and need some guidance, I’m willing to share the steps that worked for me

Watcharapong
22.10.2025 | 02:08

Verry Good…

Biswas Sobuj
20.10.2025 | 12:00

Very good 😊💯

John Neufeld
20.10.2025 | 00:18

Great platform. Helpful staff, they always answer my questions thoroughly

DJ
18.10.2025 | 04:26

If i have option to give them less than one star i would really do. It’s been more than 2 months now that they haven’t resolved my issue. No response to emails messages worst customer service. Their representatives are very rude.

Richard Lawrie
17.10.2025 | 20:48

I’ve had a great experience trading with Eightcap. From the start, everything has been smooth, professional, and transparent. Their platform performance and trade execution are excellent, fast, reliable, and consistent even during high-volatility periods. The spreads are very competitive, and the range of instruments (especially forex, indices, and crypto CFDs) makes it ideal for active traders. I’ve also been impressed with the customer support team, they’re responsive, knowledgeable, and always willing to assist quickly when needed. The account setup and funding process were simple and efficient, and I really appreciate the overall professionalism and trustworthiness that Eightcap brings. It’s clear they take trader experience seriously. Overall, Eightcap has become one of my go-to brokers because of their transparency, excellent trading conditions, and client-first approach. Highly recommended to anyone looking for a reliable broker they can truly trust. Richard Lawrie

Alexandra Rogozhinova
17.10.2025 | 18:34

best broker so far, and mariana my account manager is top!

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