Eightcap customer reviews

Updated: March 23, 2026
Eightcap
Views1648
Summary
Feedback on Eightcap is highly polarized. Many traders praise the broker for its professionalism, reliability, and transparency, highlighting fast trade execution, competitive spreads, and a wide range of instruments. Numerous positive reviews commend account managers like Mariana and Johnny, as well as other support staff, for their helpfulness, responsiveness, and personal dedication. Clients also note efficient account setup, quick deposits, and in many cases, smooth and speedy withdrawals. However, several users report serious issues, including delayed or blocked withdrawals, withheld profits, poor communication, and lack of transparency in problem resolution. Some accuse the company of unfair practices or even fraud, describing rude or unresponsive customer service. Technical issues, such as unstable connections with TradingView, are also mentioned. Overall, opinions are divided between highly satisfied clients who view Eightcap as a trustworthy and client-focused broker, and frustrated traders alleging unethical behavior and financial loss.
Francis
17.10.2025 | 01:50

Do not trust this broker !! at all !!!! Thanks to “trade claim. Or g” I was able to retrieve £249k without any problems and delay. Highly recommended

leonett retail solutions
16.10.2025 | 15:07

Terrible Broker – Stay Away from Eightcap! I’m absolutely furious with this broker. Eightcap is the worst! They’re NOT flexible, NOT efficient, and have horrible customer service. When you face issues, they’re not willing to help and make everything difficult. I can’t believe this is an “Australian regulated” broker what a disappointment. There are many better and more reliable brokers out there. Avoid Eightcap at all costs!

customer
15.10.2025 | 20:04

There should be 0 stars for this because of what I experienced with this broker Eightcap. I created an account with them using an affiliate's link. They have this promotion for everyone that the first deposit of will have 20% credit bonus. I deposited $510 and iI requested for this credit bonus. Unfortunately, their account manager responsible to my trading account said "Following a review of your account, we must unfortunately advise that as your account was referred via an Eightcap partner, it is not eligible for this specific offer. As per the terms and conditions section 6 under 6.2." It clearly states "6.2 This Promotion is not available to Introducing Brokers of Eightcap." Their terms and conditions did not clearly say what is this Introducing brokers. The account manager wrote me "This is to advise that affiliates and partners are part of Eightcap introducing broker. Hence the offer were no longer applied to clients that were referred." Clearly this company is just making an excuse not to give credit bonus. I have opened an account with different brokers like VT Markets, PuPrime, etc and also under an affiliate link and I did not have any problems in getting the credit bonus. Once I deposited funds, my account will automatically have corresponding bonus. I DO NOT RECOMMEND Eightcap to anyone and may this be a warning for everyone who are planning to use this broker. DO NOT!!!!

Frederick Atkinson
15.10.2025 | 18:43

They are just a bunch of͏ l͏o͏w͏ l͏i͏f͏e͏ c͏r͏i͏m͏i͏n͏a͏l͏s͏!͏!͏ Y͏o͏u͏r͏ m͏o͏n͏e͏y͏ i͏s͏ b͏e͏t͏t͏e͏r͏ o͏f͏f͏ i͏n͏v͏e͏s͏t͏e͏d͏ e͏l͏s͏e͏w͏h͏e͏r͏e͏, a͏n͏y͏t͏h͏i͏n͏g͏ y͏o͏u͏ p͏u͏t͏ h͏e͏r͏e͏ i͏s͏ g͏o͏n͏e͏ f͏o͏r͏ g͏o͏o͏d͏. T͏h͏e͏ s͏t͏a͏f͏f͏ y͏o͏u͏ w͏i͏l͏l͏ e͏n͏c͏o͏u͏n͏t͏e͏r͏ a͏r͏e͏ o͏n͏l͏y͏ g͏o͏o͏d͏ a͏t͏ g͏e͏t͏t͏i͏n͏g͏ y͏o͏u͏ t͏o͏ d͏e͏p͏o͏s͏i͏t͏ a͏n͏d͏ n͏o͏t͏h͏i͏n͏g͏ e͏l͏s͏e͏. T͏h͏i͏s͏ p͏l͏a͏t͏f͏o͏r͏m͏ i͏s͏ e͏v͏e͏n͏ w͏o͏r͏s͏e͏ f͏o͏r͏ p͏e͏o͏p͏l͏e͏ w͏i͏t͏h͏ n͏o͏ r͏e͏a͏l͏ t͏r͏a͏d͏i͏n͏g͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏, y͏o͏u͏ w͏i͏l͏l͏ e͏n͏d͏ u͏p͏ l͏o͏s͏i͏n͏g͏ y͏o͏u͏r͏ m͏i͏n͏d͏ j͏u͏s͏t͏ t͏r͏y͏i͏n͏g͏ t͏o͏ a͏c͏c͏e͏s͏s͏ y͏o͏u͏r͏ m͏o͏n͏e͏y͏, t͏h͏a͏t͏ i͏s͏ o͏f͏ y͏o͏u͏ d͏o͏n͏'t͏ l͏o͏s͏e͏ i͏t͏ a͏l͏l͏ d͏u͏e͏ t͏o͏ m͏a͏n͏i͏p͏u͏l͏a͏t͏i͏o͏n͏. M͏y͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏ h͏e͏r͏e͏ w͏a͏s͏ t͏e͏r͏r͏i͏b͏l͏e͏, I͏ w͏a͏s͏ d͏e͏f͏r͏a͏u͏d͏e͏d͏ o͏u͏t͏ o͏f͏ a͏b͏o͏u͏t͏ £͏1͏5͏0͏0͏0͏0͏. T͏h͏e͏ a͏c͏c͏o͏u͏n͏t͏ m͏a͏n͏a͏g͏e͏r͏ w͏a͏s͏ t͏h͏e͏ i͏n͏i͏t͏i͏a͏l͏ p͏o͏i͏n͏t͏ o͏f͏ c͏o͏n͏t͏a͏c͏t͏. S͏h͏e͏ c͏o͏n͏t͏a͏c͏t͏e͏d͏, m͏i͏s͏l͏e͏d͏, a͏n͏d͏ p͏e͏r͏s͏u͏a͏d͏e͏d͏ m͏e͏ t͏o͏ m͏a͏k͏e͏ e͏v͏e͏r͏-͏i͏n͏c͏r͏e͏a͏s͏i͏n͏g͏ d͏e͏p͏o͏s͏i͏t͏s͏. I͏ w͏a͏s͏ a͏w͏a͏r͏e͏ t͏h͏a͏t͏ s͏o͏m͏e͏t͏h͏i͏n͏g͏ w͏a͏s͏ w͏r͏o͏n͏g͏ t͏h͏e͏ e͏n͏t͏i͏r͏e͏ t͏i͏m͏e͏, b͏u͏t͏ s͏h͏e͏ k͏e͏p͏t͏ t͏e͏l͏l͏i͏n͏g͏ m͏e͏ t͏o͏ r͏e͏l͏a͏x͏, t͏h͏a͏t͏ e͏v͏e͏r͏y͏t͏h͏i͏n͏g͏ w͏a͏s͏ u͏n͏d͏e͏r͏ c͏o͏n͏t͏r͏o͏l͏, w͏h͏i͏l͏e͏ i͏n͏ r͏e͏a͏l͏i͏t͏y͏ s͏h͏e͏ w͏a͏s͏ l͏y͏i͏n͏g͏. S͏h͏e͏ e͏v͏e͏n͏t͏u͏a͏l͏l͏y͏ m͏a͏d͏e͏ u͏p͏ a͏ t͏a͏l͏e͏ a͏b͏o͏u͏t͏ b͏e͏i͏n͏g͏ h͏u͏r͏t͏ a͏n͏d͏ h͏a͏v͏i͏n͏g͏ t͏o͏ g͏o͏ t͏o͏ t͏h͏e͏ d͏o͏c͏t͏o͏r͏s͏. S͏h͏e͏ w͏a͏s͏ r͏e͏l͏e͏a͏s͏e͏d͏ f͏r͏o͏m͏ E͏R͏ a͏n͏d͏ s͏u͏b͏s͏t͏i͏t͏u͏t͏e͏d͏ b͏y͏ a͏n͏o͏t͏h͏e͏r͏ a͏d͏m͏i͏n͏i͏s͏t͏r͏a͏t͏o͏r͏ (͏o͏b͏v͏i͏o͏u͏s͏l͏y͏ a͏ l͏i͏e͏)͏, w͏h͏o͏ t͏o͏l͏d͏ t͏h͏e͏ v͏e͏r͏y͏ s͏a͏m͏e͏ t͏a͏l͏e͏. W͏e͏ w͏a͏i͏t͏e͏d͏ f͏o͏r͏ a͏ m͏o͏n͏t͏h͏ b͏e͏f͏o͏r͏e͏ h͏e͏ r͏e͏q͏u͏e͏s͏t͏e͏d͏ t͏h͏a͏t͏ I͏ p͏u͏t͏ a͏n͏o͏t͏h͏e͏r͏ £͏1͏5͏0͏0͏0͏0͏ i͏n͏ a͏ p͏a͏c͏k͏a͏g͏e͏ o͏f͏ s͏t͏e͏p͏s͏ t͏o͏ k͏e͏e͏p͏ t͏h͏e͏ a͏c͏c͏o͏u͏n͏t͏ f͏r͏o͏m͏ c͏o͏l͏l͏a͏p͏s͏i͏n͏g͏. W͏i͏t͏h͏i͏n͏ a͏ w͏e͏e͏k͏, h͏e͏ r͏e͏q͏u͏e͏s͏t͏e͏d͏ f͏o͏r͏ a͏n͏o͏t͏h͏e͏r͏ £͏5͏0͏0͏0͏0͏ t͏o͏ s͏t͏a͏b͏l͏e͏ t͏h͏e͏ a͏c͏c͏o͏u͏n͏t͏s͏, w͏h͏e͏n͏ I͏ r͏e͏f͏u͏s͏e͏d͏ a͏n͏d͏ r͏e͏q͏u͏e͏s͏t͏e͏d͏ a͏ r͏e͏f͏u͏n͏d͏ h͏e͏ w͏a͏s͏ v͏e͏h͏e͏m͏e͏n͏t͏ i͏n͏ h͏i͏s͏ r͏e͏f͏u͏s͏a͏l͏. I͏ q͏u͏i͏c͏k͏l͏y͏ l͏a͏u͏n͏c͏h͏e͏d͏ a͏n͏ i͏n͏v͏e͏s͏t͏i͏g͏a͏t͏i͏o͏n͏ w͏i͏t͏h͏ T​h​е​ ​B​l​а​с​k​w​е​l​l​ ​G​l​о​b​а​l​ ​A​d​v​о​са​t​е​ѕ a͏n͏d͏ w͏e͏r͏e͏ a͏b͏l͏e͏ t͏o͏ a͏s͏s͏i͏s͏t͏ m͏e͏ i͏n͏ g͏e͏t͏t͏i͏n͏g͏ m͏y͏ m͏o͏n͏e͏y͏ f͏r͏o͏m͏ t͏h͏e͏m͏. I͏ c͏a͏n͏'t͏ a͏d͏v͏i͏s͏e͏ a͏n͏y͏o͏n͏e͏ t͏o͏ i͏n͏v͏e͏s͏t͏ w͏i͏t͏h͏ t͏h͏e͏m͏, d͏o͏ s͏o͏ a͏t͏ y͏o͏u͏r͏ o͏w͏n͏ p͏e͏r͏i͏o͏d͏

Taha Mohamedein
15.10.2025 | 16:14

I’ve been trading with Eightcap for a while now and honestly, it’s one of the best platforms I’ve used. The execution speed is fast, transactions and withdrawals are smooth, and their customer service team is responsive and professional very thankful for my account manager Mariana,,, Everything works accurately and efficiently — definitely a reliable broker.

Malinga Abewardhana
15.10.2025 | 10:16

Thank you eightcap..

Nick Barwick
14.10.2025 | 05:43

Very helpful customer service

NM
13.10.2025 | 23:16

She was very helpful, thank you

Sonya Doncheva
13.10.2025 | 16:26

⭐⭐⭐⭐⭐ Excellent Broker with Outstanding Service I have been working with Eightcap for some time now and I am extremely satisfied with their professionalism and customer service. The company is highly client-oriented – I can always rely on quick, accurate, and knowledgeable support, whether it’s about trading-related questions or technical assistance. The withdrawal process is simple, transparent, and very fast, which is one of the most important aspects for any trader. Everything is handled smoothly, without unnecessary delays or complications. Eightcap truly stands out for its high level of professionalism, reliability, and customer care. I highly recommend this broker to anyone looking for a trustworthy partner in online trading.

Re Bal
13.10.2025 | 01:54

So good. Everything

Mateusz Cwienk
10.10.2025 | 10:53

I’m very happy with this broker service. Very good spreads, always smooth data flow, quick and easy withdrawals and nice and quick customer support.

Ray X
09.10.2025 | 21:11

The experience with Eightcap is very great so far. One day when the US government shutdown happended Mariana called me directly on the morning to warn me about volatility giving me all the informations. I catched some pips due to her call so thanks to her and thanks to Eightcap for the great service. Rayan from Belgium

Yasser
09.10.2025 | 17:08

Great, professional and reliable broker. Quality execution, reliable price feed, high speed servers and perfect trading environment. It is indeed first choice company. Above all, excellent and friendly support with team members such as Boryana, Liza, Rose, Ernesto and important to mention team member like Alexander Hristov.

Saulius Marciukaitis
09.10.2025 | 13:24

Great 100% like

princeM
08.10.2025 | 21:53

Proper company make sure you take advantage of their telegram copier app

James Gilligan
08.10.2025 | 15:00

Just signed up but so far so good. Excellent customer service, getting me up and running, very helpful and a pleasure to deal with.

JOHANNA FELLORES
08.10.2025 | 02:24

I would like to thank Angelo for his service. He was very professional and addressed all of my concerns, guiding me every step of the way without any uncertainty.

Nkem Egwuenu
07.10.2025 | 15:36

Happy to have Eightcap as my broker

stefan amy
03.10.2025 | 11:24

No good no Nice no incredibile no good !!!

Uésio Jeremias da Gama Santos
03.10.2025 | 06:03

Eightcap's connection to Tradingview is the worst I've ever encountered among the various brokers I've used. Connection failures, I can't close several trades, resulting in losses, and I receive terrible support from both platforms. Interestingly, neither Tradingview nor Eightcap takes responsibility for the issues. Each blames the other for the problems, and neither is responsible for my losses.

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