Eightcap customer reviews

Updated: March 23, 2026
Eightcap
Views1648
Summary
Feedback on Eightcap is highly polarized. Many traders praise the broker for its professionalism, reliability, and transparency, highlighting fast trade execution, competitive spreads, and a wide range of instruments. Numerous positive reviews commend account managers like Mariana and Johnny, as well as other support staff, for their helpfulness, responsiveness, and personal dedication. Clients also note efficient account setup, quick deposits, and in many cases, smooth and speedy withdrawals. However, several users report serious issues, including delayed or blocked withdrawals, withheld profits, poor communication, and lack of transparency in problem resolution. Some accuse the company of unfair practices or even fraud, describing rude or unresponsive customer service. Technical issues, such as unstable connections with TradingView, are also mentioned. Overall, opinions are divided between highly satisfied clients who view Eightcap as a trustworthy and client-focused broker, and frustrated traders alleging unethical behavior and financial loss.
R.Paz.Avinoam
21.12.2025 | 08:26

I'm sorry I joined this company! It seems scam (i got in 12/19/25)till now can not log in and their bot Talking off topic and there is no human response! From the first moment I couldn't connect, customer service/support is cumbersome and ineffective. The traders are really not at the top of their minds! Waste of time!

APJ WORLD ENTERPRISE
20.12.2025 | 16:51

Application to open corporate account has been very smooth with the help of account manager Mimi. Thank you very much for the support.

Muhammad Yunusa
20.12.2025 | 14:42

Partially neither good nor bad.

ernesto ascani
19.12.2025 | 20:52

when I have decided to close my account I had to pay commissions and fees that were not specified. They asked the proof of a bank account to do the payment (when they received my money, they did not ask anythin) only trying to delay the payment. Not professional

DAISY DUKE
18.12.2025 | 22:24

Some agents help you faster than others. I have been waiting over 2 months for a bonus for depositing.

Humberto Fernandes
17.12.2025 | 12:43

Easy to register and many options to trade. Tying to find bedt easy to trade. Thank you.

Ghentenaar
16.12.2025 | 10:31

Alright, complicated if ur European

Arinze Arinze
15.12.2025 | 16:55

Only Use eightcap if you’re trying to wait 4 weeks for your withdrawal to be approved even if it is a $90 withdrawal

dbldee
12.12.2025 | 15:55

No shenanigans with Eightcap but the focus is on professionalism. Customer service is also highly rated, as responsesare provided as quickly as possible. One of the top-rated in the industry.

Jack Bemi
12.12.2025 | 03:32

Actually i just trying to trade i dont have more experience on it

Conwell Nkomo
12.12.2025 | 03:16

Warm onboarding experience, good customer care. I cherish the daily confirmation report of my account hence transparence and accountability.

Afaq Mahi
11.12.2025 | 13:05

I joined the Eightcap day trading challenge yesterday, hit my profit target of $179, and officially passed the account. I followed every rule and requirement exactly as stated. My payout was supposed to be $100, and I applied for withdrawal as soon as everything was approved. But after waiting nearly 16 hours, my withdrawal was rejected without any clear explanation. On top of that, they removed $47 from my earnings for no valid reason. I made that profit in one clean trade, and still they deducted it without telling me why. This experience makes it feel like their main goal is not to pay traders, even when all rules are followed. It’s extremely frustrating to put in the work, meet targets, follow all guidelines, and then have the payout denied with no transparency. Based on my experience, I cannot recommend this platform. Traders deserve honesty, clarity, and respect — none of which I received.

Daniel Poirier
10.12.2025 | 14:59

Hello, I'm a new client with Eightcap, having joined three days ago. The registration process was very smooth and detailed, providing all the information I needed. They seem trustworthy, and I made a deposit and withdrawal within three days without any problems. So, I'll be able to start trading after my next deposit after the holidays, and I'm really looking forward to it. Have a good day!

Khalitz
09.12.2025 | 23:54

Hard to withdraw!

customer
09.12.2025 | 11:40

Good broker dan reliable.

Dieufort Charles
07.12.2025 | 17:20

I give five 5 but we please we also need an app…

customer
05.12.2025 | 11:44

Eightcap UK – Avoid this company. Their platform is highly unreliable and customer service is non-existent. I placed orders with stop losses, yet the system failed to execute them correctly, leaving me exposed. The platform froze, preventing me from closing positions, and when I tried to reach support, calls went unanswered and emails were ignored. To make matters worse, the reporting system is poorly designed and unprofessional.

Girma Gemechu
04.12.2025 | 08:31

Long requirements, like bank statements and utility payments, to be register are unwanted

Nkemjika
30.11.2025 | 01:41

Please approve the use of ByBit for deposit and withdrawal! Again, remove Swap and Commission. We also need a leverage of 1:3000

Bogdan
28.11.2025 | 08:39

Great conditions to trade Gold, great customer support, fast payments - simply The Best in my opinion. Thank you guys. ✌️🤝🍀

Oasek Faysal
27.11.2025 | 00:59

Great experience

Shahriar Khan Sanjil
26.11.2025 | 12:37

I was curious regarding their Day Trader program and had a few questions so that I could decide to register and take the challenge. Following that, I have contracted the Customer service for the information. They were not helpful at all regarding the matter and did not answer any questions as I was not registered. If that's the case, please let the customer know beforehand allowing them to talk to customer support. They should look into it as it ruined the entire experience and I will not be looking into their services anymore.

Stephen Davis
26.11.2025 | 05:00

Helped me navigate the platform with no problem.

customer
26.11.2025 | 04:21

don't use this platform. it will get to your nerves. it will took you 2 to 3 weeks to get approved and months or probably not to make a withdrawal. iam glad i did not use this platform as my primary account. i hope my money will make you happy 8cap!!!

Simeon Stanev
26.11.2025 | 04:02

Great broker and very reliable

Subhan Ali
25.11.2025 | 13:37

very gooddddddddd

Inderjit singh sidhu
23.11.2025 | 01:01

I Already Transfer the Amount From My Account but Still It Not Showing I Talk To My Bank They Released theFund from your side it's slow

Scott O'Brien
21.11.2025 | 17:25

Quick to email you upon joining but ignore all emails you might think to send them. They offer a free TradingView Plus subscription but ignore requests to activate it and choose to instead bombard you with calls that, thankfully, most spam filters will block. Spreads aren't that great either.

Marek M*********
20.11.2025 | 17:50

Solid broker, in the sea of all other options, this one is definitely worth your time. You are assigned a personal contact in case of whatever issues or questions you have, had no issues so far. Would recommend again

J S
14.11.2025 | 04:16

They are the worst. Pos broker with wide spread too early margin call or stop out, wont recommend them, withdrawal process the worst, money wont be set aside or remove from tradeable amount and they keep on asking to verify btc address and wont let you withdraw when you are in a position

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