Deriv customer reviews

Reviews

I will give it 5 stars because I like everything about this app but their transactions is always slow it takes hours 😔, but you guys are good, just make the transition faster please.
I wanted to give 5 STAR but I'll give them 3.5 out of 5 STAR. Because, when they bring the "Tradingview"option I started to like the broker more. But, then after few months again they OFF the tradingview option for trade. I just really started to feel uncomfortable, because by trading with the tradingview option i feel more passionate. I also like the mt5 option but not much. I'm just missing the "tradingview" option or else Everything is very good mainly the deposit and withdraw are fast and many more. Thanks
It's ok.so far..I mostly see some issues on the weekends..The app glitches and fail to access my account for a few hours..

Calmness patience and swiftness in response
What you do is so unfair. When I request for payout it takes too long to get the payment. But when I want to make a deposit you process it immediately. How is that fair?!!

Quick response
Fast response

This is a great broker. But their customer service need to be better.

Withdraw of money is very fast Range of asset and customer care keeping me happy
Dats approach to questions. Their customer service is too notch
Terrible slippage
Please add Wave pattern lines and short/long position tool

Representative understand assignment and professional.

One of the greatest customer support I've ever experienced, Shout out to Ammy!

It'll be great if local bank transfer will be possible or withdrawal can be done using various means not just the means you deposited with. For example my first deposit was litcoin and I wanted to withdraw through an agent I know that helped me deposited again but I couldn't because I was asked to do that with the first method I deposited with. This causes a lot of stress compared to other brokers that is easier to deposit and withdraw
Trade with deriv☺️

I have withdrawn money for about 24hours now but they can't process it for me and they are not replying to my messages too
Satisfactory It"s working very ok for me now as the compliant raised on my last review was well resolved. Thank you.
Amazing people with Great service

I used deriv for many years and it's the best what I used from every other apps, i wish there is any option where deriv rewards those who don't have money support them to grow.
because it seems really good to me
Your spreads are bad and also you guys take people out before the capital finish

Everything works well
Avoid increasing Volatility lot sizes. Please put them back as they were before

The customer care

It's user friendly. However you can always add on Expert advisors & third party strategy testers and extending functionality with custom indicators. Adjust chart settings - Right click chart to change colours, grid,types and save templates. USE SHORT CUTS: assign keyboard shortcuts for faster execution of common actions. Combine fundamental & technical analysis for better entry/exit points. STRATEGY TESTER: use the built in tool for back testing EAs with various modeling and optimisation settings e.g genetic algorithms. Enhanced Reporting: utilize built in features to see true costs including spread & commissions. Add expert advisor for automation. MOBILE NOTIFICATIONS: setup push notifications for alerts on open positions. Last, transfer my Demo profits to my real account 🤣👌🏽 I love Deriv.

Nice trading platform, and also best unique trading products especially sintetic index that's open 24/7.
Well , to some extent your platform is Ok. But try provide Price Alert. I have searched all options on Deriv/MT5 I couldn't find where and how to set PRICE ALERT...

No words to describe it, it's that good.

Fast response and assistance.


