QuantumFX (General Branding) EN

Deriv customer reviews

Updated: August 2, 2026
Deriv
Views764
Summary
Users generally praise Deriv for fast deposits and withdrawals, multiple payment options including crypto (USDT via Polygon) with low minimums, tight spreads and good conditions on derivatives and synthetic indices like Boom and Crash, and useful features such as copy trading, affiliate-account linkage and swap-free MT5. Many find the interface easy to navigate, beginner-friendly, and appreciate being able to trade and manage affiliate commissions seamlessly. Positive points also include responsive live support in numerous cases and overall reliability from long-term traders. Criticisms focus on inconsistent customer service: some report slow or unresolved support responses, a problematic uncredited Binance deposit, and overreliance on automated/AI handling for P2P disputes that leaves users dissatisfied. A few users request more MT5 accounts (wanting many more than currently allowed). Overall sentiment is strongly positive on trading conditions and platform features, tempered by concerns about support quality and certain operational issues.
Gold Necklex
13.01.2026 | 17:41

I will give it 5 stars because I like everything about this app but their transactions is always slow it takes hours 😔, but you guys are good, just make the transition faster please.

SREE
13.01.2026 | 15:57

I wanted to give 5 STAR but I'll give them 3.5 out of 5 STAR. Because, when they bring the "Tradingview"option I started to like the broker more. But, then after few months again they OFF the tradingview option for trade. I just really started to feel uncomfortable, because by trading with the tradingview option i feel more passionate. I also like the mt5 option but not much. I'm just missing the "tradingview" option or else Everything is very good mainly the deposit and withdraw are fast and many more. Thanks

Jermaine
13.01.2026 | 15:41

It's ok.so far..I mostly see some issues on the weekends..The app glitches and fail to access my account for a few hours..

Oghenevwoke Odemejovwor
13.01.2026 | 15:03

Calmness patience and swiftness in response

Joseph Chukwudi Chukwuife
13.01.2026 | 14:12

What you do is so unfair. When I request for payout it takes too long to get the payment. But when I want to make a deposit you process it immediately. How is that fair?!!

Onyejefu Odeh Barth
13.01.2026 | 14:09

Quick response

LIVINGSTONE
13.01.2026 | 12:36

Fast response

Raiyan Islam Tihan
13.01.2026 | 11:53

This is a great broker. But their customer service need to be better.

Ngusa Jilinda
13.01.2026 | 10:16

Withdraw of money is very fast Range of asset and customer care keeping me happy

Alex
13.01.2026 | 08:53

Dats approach to questions. Their customer service is too notch

Matthew Taylor
13.01.2026 | 08:00

Terrible slippage

MATIA
13.01.2026 | 07:47

Please add Wave pattern lines and short/long position tool

Javaun Smalling
13.01.2026 | 04:26

Representative understand assignment and professional.

Kwanele Moeletsi
12.01.2026 | 22:11

One of the greatest customer support I've ever experienced, Shout out to Ammy!

Gabriel Opowu
12.01.2026 | 19:20

It'll be great if local bank transfer will be possible or withdrawal can be done using various means not just the means you deposited with. For example my first deposit was litcoin and I wanted to withdraw through an agent I know that helped me deposited again but I couldn't because I was asked to do that with the first method I deposited with. This causes a lot of stress compared to other brokers that is easier to deposit and withdraw

ABRAHAM
12.01.2026 | 17:51

Trade with deriv☺️

Adorvlo Mawutor
12.01.2026 | 17:09

I have withdrawn money for about 24hours now but they can't process it for me and they are not replying to my messages too

Nkechi
12.01.2026 | 17:08

Satisfactory It"s working very ok for me now as the compliant raised on my last review was well resolved. Thank you.

Mr Rosetta Mncube
12.01.2026 | 15:40

Amazing people with Great service

Mukesh Prem
12.01.2026 | 15:23

I used deriv for many years and it's the best what I used from every other apps, i wish there is any option where deriv rewards those who don't have money support them to grow.

Stephane deffo
12.01.2026 | 15:21

because it seems really good to me

Abigail
12.01.2026 | 14:14

Your spreads are bad and also you guys take people out before the capital finish

Anga Ncapayi
12.01.2026 | 14:02

Everything works well

Pakl
12.01.2026 | 11:20

Avoid increasing Volatility lot sizes. Please put them back as they were before

Asherlly Siziba
12.01.2026 | 10:11

The customer care

MaTumelo Mamolewa Modiba
12.01.2026 | 09:30

It's user friendly. However you can always add on Expert advisors & third party strategy testers and extending functionality with custom indicators. Adjust chart settings - Right click chart to change colours, grid,types and save templates. USE SHORT CUTS: assign keyboard shortcuts for faster execution of common actions. Combine fundamental & technical analysis for better entry/exit points. STRATEGY TESTER: use the built in tool for back testing EAs with various modeling and optimisation settings e.g genetic algorithms. Enhanced Reporting: utilize built in features to see true costs including spread & commissions. Add expert advisor for automation. MOBILE NOTIFICATIONS: setup push notifications for alerts on open positions. Last, transfer my Demo profits to my real account 🤣👌🏽 I love Deriv.

Pankrasius Arwiyadi Wiyadi
12.01.2026 | 09:10

Nice trading platform, and also best unique trading products especially sintetic index that's open 24/7.

Abiodun
12.01.2026 | 09:09

Well , to some extent your platform is Ok. But try provide Price Alert. I have searched all options on Deriv/MT5 I couldn't find where and how to set PRICE ALERT...

R.P.K Leelarathna
12.01.2026 | 08:40

No words to describe it, it's that good.

james charles
12.01.2026 | 08:28

Fast response and assistance.

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