Deriv customer reviews

Updated: March 24, 2026
Deriv
Views485
Summary
Most users praise Deriv for its fast deposits and withdrawals, reliable and secure platform, and responsive customer service. Many find it user-friendly and suitable for beginners, with smooth trading experiences and helpful support agents. Customers also appreciate quick problem resolution and strong account security measures. Positive comments highlight the platform’s innovative features and quick payout times. However, some users express concerns about the removal of useful trading tools, large spreads, differences between demo and real accounts, and occasional issues with trade execution limits. Overall, Deriv is viewed as a trustworthy and efficient broker with room for minor improvements.
Munkhbayar Odbayar
14.01.2026 | 15:28

you must learn market structure and trend

ISRAEL CHIKAODINAKA
14.01.2026 | 14:43

Good but having issue with the withdraw that is my issue the broker is good but the withdraw is my issue

Kamaldeen Muhammed Sanni
14.01.2026 | 14:19

You kept declining my withdrawal request every time I placed withdrawal with no prior reason

Josphat Obaga
14.01.2026 | 13:26

Such a good and trusted app

Benjamin David
14.01.2026 | 12:05

It's great and the system is okey

Selimu
14.01.2026 | 05:23

Deriv has been a great broker to me so far I don’t hesitate to recommend someone to trade with Deriv

Deepak Gursahani
13.01.2026 | 19:34

I got a correct and honest response from deriv customer care

Okano Zhang
13.01.2026 | 19:17

No support whatsoever! They lock my cashier without any explanation even after submitting all statements for each individual card. Tried reaching out to customer service, literally no response, no answer. No one to assist or help They completely ignore you !

Ashanti Evans
13.01.2026 | 18:12

you guy helped me out with general info

Elvis Houssou
13.01.2026 | 17:43

I greatly appreciated the speed of the customer service response. Their answer was both clear and detailed.

Gold Necklex
13.01.2026 | 17:41

I will give it 5 stars because I like everything about this app but their transactions is always slow it takes hours 😔, but you guys are good, just make the transition faster please.

SREE
13.01.2026 | 15:57

I wanted to give 5 STAR but I'll give them 3.5 out of 5 STAR. Because, when they bring the "Tradingview"option I started to like the broker more. But, then after few months again they OFF the tradingview option for trade. I just really started to feel uncomfortable, because by trading with the tradingview option i feel more passionate. I also like the mt5 option but not much. I'm just missing the "tradingview" option or else Everything is very good mainly the deposit and withdraw are fast and many more. Thanks

Jermaine
13.01.2026 | 15:41

It's ok.so far..I mostly see some issues on the weekends..The app glitches and fail to access my account for a few hours..

Oghenevwoke Odemejovwor
13.01.2026 | 15:03

Calmness patience and swiftness in response

Joseph Chukwudi Chukwuife
13.01.2026 | 14:12

What you do is so unfair. When I request for payout it takes too long to get the payment. But when I want to make a deposit you process it immediately. How is that fair?!!

Onyejefu Odeh Barth
13.01.2026 | 14:09

Quick response

LIVINGSTONE
13.01.2026 | 12:36

Fast response

Raiyan Islam Tihan
13.01.2026 | 11:53

This is a great broker. But their customer service need to be better.

Ngusa Jilinda
13.01.2026 | 10:16

Withdraw of money is very fast Range of asset and customer care keeping me happy

Alex
13.01.2026 | 08:53

Dats approach to questions. Their customer service is too notch

Matthew Taylor
13.01.2026 | 08:00

Terrible slippage

MATIA
13.01.2026 | 07:47

Please add Wave pattern lines and short/long position tool

Javaun Smalling
13.01.2026 | 04:26

Representative understand assignment and professional.

Kwanele Moeletsi
12.01.2026 | 22:11

One of the greatest customer support I've ever experienced, Shout out to Ammy!

Gabriel Opowu
12.01.2026 | 19:20

It'll be great if local bank transfer will be possible or withdrawal can be done using various means not just the means you deposited with. For example my first deposit was litcoin and I wanted to withdraw through an agent I know that helped me deposited again but I couldn't because I was asked to do that with the first method I deposited with. This causes a lot of stress compared to other brokers that is easier to deposit and withdraw

ABRAHAM
12.01.2026 | 17:51

Trade with deriv☺️

Adorvlo Mawutor
12.01.2026 | 17:09

I have withdrawn money for about 24hours now but they can't process it for me and they are not replying to my messages too

Nkechi
12.01.2026 | 17:08

Satisfactory It"s working very ok for me now as the compliant raised on my last review was well resolved. Thank you.

Mr Rosetta Mncube
12.01.2026 | 15:40

Amazing people with Great service

Mukesh Prem
12.01.2026 | 15:23

I used deriv for many years and it's the best what I used from every other apps, i wish there is any option where deriv rewards those who don't have money support them to grow.

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