QuantumFX (General Branding) EN

Deriv customer reviews

Updated: August 2, 2026
Deriv
Views764
Summary
Users generally praise Deriv for fast deposits and withdrawals, multiple payment options including crypto (USDT via Polygon) with low minimums, tight spreads and good conditions on derivatives and synthetic indices like Boom and Crash, and useful features such as copy trading, affiliate-account linkage and swap-free MT5. Many find the interface easy to navigate, beginner-friendly, and appreciate being able to trade and manage affiliate commissions seamlessly. Positive points also include responsive live support in numerous cases and overall reliability from long-term traders. Criticisms focus on inconsistent customer service: some report slow or unresolved support responses, a problematic uncredited Binance deposit, and overreliance on automated/AI handling for P2P disputes that leaves users dissatisfied. A few users request more MT5 accounts (wanting many more than currently allowed). Overall sentiment is strongly positive on trading conditions and platform features, tempered by concerns about support quality and certain operational issues.
Tojohery RANDRIANANDRASANA
15.01.2026 | 22:27

Deriv is the best

Nobert Shava
15.01.2026 | 22:16

Best Broker ever

Candy Morapedi
15.01.2026 | 21:09

I couldnt log in go my real account then i was given instructions via whatsapp.the instructions were accurate and made it easy to access my account

James Mumbi
15.01.2026 | 20:01

I think it's wonderful to work with deriv brokers though they need to have strong security....

Ernest God
15.01.2026 | 18:52

Deriv has never solved my case from 2024 July where I lost money instead of being rewarded with profits after hitting TP

Jotham Odiwuor Odhiambo
15.01.2026 | 15:41

Deriv I'm not able to withdraw my cash and your support team have refused to help me This is very bad how do you want me to survive surely?

MORE SAMUEL RALEFIFI
15.01.2026 | 14:50

Good very very good.

EYU
15.01.2026 | 12:00

The help support is great 👍 so far everything regarding my experience with the platform is great the speed in transaction is swift . I just love ❤ the platform

Iyedefx
15.01.2026 | 10:24

Your Broker is shit... Stopping people out when price has not hit sl level is something I will never understand

Dr. Amen
15.01.2026 | 10:09

The fact that I could place a trade with as low as $1 and could hold for a long time with a very low swap charge, that alone amazed me and I really love it ❤️

mahesh Priyanka
15.01.2026 | 09:17

Mahesh Priyanka

Anyway Gwarimbo
15.01.2026 | 08:43

I was having a problem with address verification my deposits where locked for a long time almost 5 months but I always keep in touch with customer representative until it was resolved they all have customer care. I have discovered that if you respond to the emails sent to you from deriv everything will be okay thanks Deriv team

Lawrence Waweru
15.01.2026 | 08:30

It's Wonderful how the Agents are polite brief and Hospitable,I can Genuinely Say That this is the best Customer care service I've ever experienced Online,It Indeed deserves the credit it earned

leonard amuhanda
15.01.2026 | 07:54

Customer care on top notch 24/7

Laerte Mateus LETINHO
15.01.2026 | 02:23

I am very happy wlth your services,

Omada Bright
15.01.2026 | 02:05

My experience here on deriv is that they always care about customers and they make sure your problem has solved before leaving the person, I'm so grateful for using deriv account, it's 100% real 🥰❤️🫡

Taku
14.01.2026 | 17:55

Great plartform

naturali juice beet
14.01.2026 | 17:40

Easy to use platform

Ukkumanikage Janitha Kumari
14.01.2026 | 16:25

good services

UgoChukwu Special
14.01.2026 | 15:55

You are doing fine.

Munkhbayar Odbayar
14.01.2026 | 15:28

you must learn market structure and trend

ISRAEL CHIKAODINAKA
14.01.2026 | 14:43

Good but having issue with the withdraw that is my issue the broker is good but the withdraw is my issue

Kamaldeen Muhammed Sanni
14.01.2026 | 14:19

You kept declining my withdrawal request every time I placed withdrawal with no prior reason

Josphat Obaga
14.01.2026 | 13:26

Such a good and trusted app

Benjamin David
14.01.2026 | 12:05

It's great and the system is okey

Selimu
14.01.2026 | 05:23

Deriv has been a great broker to me so far I don’t hesitate to recommend someone to trade with Deriv

Deepak Gursahani
13.01.2026 | 19:34

I got a correct and honest response from deriv customer care

Okano Zhang
13.01.2026 | 19:17

No support whatsoever! They lock my cashier without any explanation even after submitting all statements for each individual card. Tried reaching out to customer service, literally no response, no answer. No one to assist or help They completely ignore you !

Ashanti Evans
13.01.2026 | 18:12

you guy helped me out with general info

Elvis Houssou
13.01.2026 | 17:43

I greatly appreciated the speed of the customer service response. Their answer was both clear and detailed.

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