Deriv customer reviews

Reviews
I was helped professionally and it was done very quickly.I admire the assistance
Repose is super fast

One of the best customer support assistant
Excellent broker
Quick response
As someone who is completely new to trading and looking to solidify my skills, finding a trustworthy guide in the world of copy trading is rare, but Ms. Amy exceeded all expectations. Her step-by-step approach in making me understand copy trading is exactly what I needed. It was not just about clicking "follow," but about understanding how to copy trade intelligently. She didn't just throw out complex terms or tell me what to do, she patiently explained the "why" behind every action. What made her guidance exceptional: 1. Emphasis on Due Diligence: She didn't just list popular traders to follow. She meticulously showed me how to evaluate a strategy's history, risk level, consistency, and alignment with my own goals. This critical first step alone was worth the price of admission. 2. Platform Walk-Through: She provided a crystal-clear, step-by-step tutorial on navigating the specific copy trading Deriv Nakala platform, from setting up filters to understanding fee structures and using risk management tools like soft and hard stop levels on copied trades. 3. Risk Management Focus: She drilled into the importance of allocating funds wisely, diversifying across multiple strategies, and never investing more than I could afford to lose. This responsible approach gave me immense peace of mind. 4. Real-Time Monitoring Demo: She showed me what to look for after I start copying—how to periodically review performance, when to consider adjusting my allocation, and the discipline required to not panic during normal drawdowns. 5. No "Get-Rich-Quick" Nonsense: Her teaching was grounded, honest, and set realistic expectations about returns, volatility, and the long-term nature of successful copy trading. Thanks to her methodical and ethical guidance, I can now use copy trading not as blind gamble, but as a strategic tool within my broader portfolio. I feel confident and in control. If you want to learn copy trading the right way, look no further. She is an invaluable resource for both beginners and those looking to use copy trading more strategically. I highly recommend her for anyone seeking a solid, no-nonsense foundation in copy trading.
Your services are great and you deliver it when required
This broker is very reliable
Satisfactory
I love this app it's so friendly. U can trade without fear
Deriv support agent is truly amazing and helpful. 💯🙏🏽🙌🏾

Everything they are doing Great Everything is Perfect No lies here I wish Deriv would do a Prop firm for Synthetics
I had a P2P issue and I consulted the help team. The help just came in no time and I was very happy. I really recommend this broker to every trader trust me they’ve got all your issues solved.
Best broker this one,fast paying Withdrawals and never had any discrepancies
A scammer hacked my account and was in the process of withdrawing my funds. Thanks to the Deriv support quick response. I requested them to immediately suspend the account and instantly the account was placed on hold and the scammer couldn't complete the withdrawal process.

The customer service is very good

Easy to sign up and good customer service
Best broker ever...
I have small experience from my demo only
Smooth withdrawal and deposits process and fast customer support response
It is easy to use the platform which makes it a great trading platform for both beginners and people that are more advance.
User friendly apps, Constance and open all days😍
Deriv communicates really well. Their withdrawals are seamless. The spreads ( for Gold) are amazing even during off-peak hours. I just love it here.

Good , Offers segregated client funds and negative balance protection for applicable accounts.

The broker is good but I hate one thing just because your interest is high
good leverage and fast payment
I am extremely disappointed with Deriv. I requested a withdrawal of $200 over one month ago, and up till now I have not received my money. No clear explanation, no solution, just delays. This is my hard-earned money. A broker should not hold customers’ funds for this long. It is stressful, unfair, and unprofessional. Their support keeps giving generic replies instead of fixing the problem. If you value your money and peace of mind, think twice before using this platform. I regret trusting Deriv and I advise everyone out there that’s not willing to loose hard earn money or random money
Well the only things see is the withdrawals process it always take a whole day before I can withdraw my funds

They helped me with a lot of patience and step by step thank you
Very Fast and Satisfactory Response
