Bybit customer reviews

Reviews
Would recommend thier liquidation it just drains you dry not a safe investment

Worst exchange ever issue after issue support do not exist !! The should be banned not allowed to operate !! Insane they answering here but not in the email !!! HORTIBLE EXHANGE SCAMMERS !! CASE NUMBER : 22415940
Still no answer from bybit in last cases and as well openong other one becouse missing a one more refferal...!! Horrible service its just no service no support insane how they opereting !!!!
nice, lost my money, and dont halp so good so bybit
great service

I tried to become a P2P trader in every way possible, when it asks me to make the deposit and then freeze the deposit, it tells me that my account violates the terms and conditions of P2P trading and in no way they allow me to appeal, I only get the message "You are permanently blocked from posting ads"

I'm having a terrible experience with a recent USDT purchase. The deposit was cancelled after I sent the payment to the seller's account, and despite sharing my bank transfer receipt, the seller hasn't responded or refunded my money. I've also reached out to Bybit's support for help in tracking the seller and retrieving my funds, but so far, no response.
I have a very bad experience today I ordered for USDT and the deposit was cancelled and my money was already sent to the seller and I which I contacted the seller to refund my money to me he didn't reply and I showed him my bank transfer receipt that I transfer the money to his account he didn't reply and I messaged Bybit to help me track him down to refund my money for me no reply from Bybit

Where is my refund? 2 MONTHS of silence on Case #22232686 I am incredibly frustrated with @Bybit_Official. An unauthorized transaction occurred on my account, and my case (#22232686) has been open for TWO MONTHS with zero resolution. I've sent multiple inquiries and have received NO updates and NO follow-ups, even though your support team promised to contact me. This is not just poor customer service; it's a complete failure of accountability. I demand a response, a resolution, and my refund immediately. How long does a customer have to wait?

In P2P trades they confirmed the reversal from the buyer but still didn’t compensate me they just let the scammer post ads again without even freezing his account. Trash support they didn’t help even if they have verified the reversal they delayed the appeal by and flagged it under investigation for 10 days then nothing happens they let the scammer to go away with the money. UID: 38699319 Order No. 1975999470342295552
I hated the process of withdrawal as a South African. It is costly and a very long process than depositing.
I only began working with Bybit just a couple of weeks ago. I quickly got prepayment jobs. The first were low amounts and was encouraged to invest higher amounts. Because I had €1000 to spare I invested it. My bank tried to warn me but because I had gotten paid before I just continued to earn money for a loan I had taken out. When it came to payment time, they put me in a group project to pay larger amounts I didn't have. When the people in the group complained that I was wasting their time, I asked to leave the group. I asked to be paid my money but was told I still needed to be pay €2200. I didn't really have it but after much denial I used my remaining loan which I told my receptionist it was a loan for my daughter's rent in college. She assured me that I would be paid back. I painfully paid it and asked for my withdrawal code. The receptionist said congratulations I needed to put in a third amount to get my payment. Even the lowest amount of €1800 is impossible for me to get. I'm really stuck and just want my invested €3200 loan money back before I fall into a depression and my daughter's rent is almost due. I'm not sure of my case number but I was given this code at the start JH6805
I lost 2,500 EUR (≈ 2,691 USDT) because Bybit’s own employee or system released my crypto to a scammer without my confirmation — a direct violation of their own P2P trading rules. Bybit’s official policy clearly states that “the seller shall take full responsibility for releasing the crypto without confirming payment” and that their P2P Appeal Team must “freeze the fraudulent party’s assets and assist with fund recovery.” Neither of these rules were followed. I reported the issue immediately, but Bybit support replied that “the counterparty had already withdrawn all assets by the time we received your inquiry.” That means they failed to freeze the scammer’s account in time, even though their own rules allow them to do so under the Fast-Track dispute process. In other words, Bybit’s negligence directly enabled the fraudster to steal my funds — and instead of refunding me, they just sent copy-paste apologies and now have the audacity to ask me to “leave a review.” This was not a user mistake — this was a clear security and compliance failure on Bybit’s side. I have filed a formal complaint with financial regulators and will continue to raise awareness so others don’t lose their money the same way. Be very careful using Bybit P2P — their “safety guarantees” mean nothing when it actually matters. UPDATE: Order ID: 1932220297771089920 UID: 127592979
Very bad customer service and have to wait almost 13 days for my money to be withdrawn. Won't ever use this exchange again!
Some of the highest commissions. Manipulative liquidity. But a beautiful interface that attracts many. 100% I cannot recommend it!
Nice service. Safe.
Good support
11 October 2025. I lost all deposit ( 70k$ ) because of futures fault. It lagged and I could do anything! Thanks Bybit ! Good experience.
Cheap platform to trade on, good UI and great support team! Made the fees even cheaper when i wrote the code BB10 when i signed up! Very happy so far :)
export creating bots
Very intuitive ui/ux.


