ATFX customer reviews

Updated: November 15, 2025
ATFX
311
Summary
Reviews about ATFX are sharply divided. Many clients praise the broker for its professionalism, responsive account managers, personalized customer service, educational sessions, and smooth trading and withdrawal experiences. Some users report quick account verification, efficient deposit processes, and attentive support staff who resolve issues effectively. Others, however, describe severely negative experiences, including blocked or frozen accounts, withdrawal delays, poor communication, and unresponsive support. Several users claim to have lost funds or accuse ATFX of being a scam, citing misleading promotions, unfair account restrictions, and negligence. While some consider the broker reliable and trustworthy, others warn traders to stay away due to concerns about transparency, fund security, and integrity.
Gabriela Idalin Vargas Martinez
24.10.2025 | 17:46

Don’t engage with that vendor. I messaged, got nothing, and my £13,640 disappeared. “𝖱𝖾𝗍𝗋𝓲𝓮 𝓋𝓲𝔰𝔱𝔞” responded with insight, fixed the snarl, and ensured my balance was restored promptly.

Customer
24.10.2025 | 15:58

At the last moment, Zent ri coups saved the day, and my funds are back in my hands.

Fred
24.10.2025 | 14:57

Do not trust this broker !! at all !!!! Thanks to “ 𝘁𝗿𝗮𝗱𝗲 𝗰𝗹𝗮𝗶𝗺 . 𝗢𝗿 𝗴” I was able to retrieve £249k without any problems and delay. Highly recommended

Lutiam
24.10.2025 | 13:49

Stay away from this company at all cost. they will milked you dry !! thankfully " 𝐒𝐚𝐟𝐞 𝐫𝐞𝒄𝒍𝐚𝐢𝐦" really saved me up from the hassle of this scammers.

Jana Bílá
23.10.2025 | 12:56

They will not let me withdraw my money and the customer support has been unresponsive . I have noted a more reliable alternativ in my photo display .

Percey Smith
15.10.2025 | 12:17

This broker is the biggest scam and I think it needs to be reported to the FINANCIAL SERVICES BOARD. On Monday 2025-10-13 I traded the $50 no deposited account. Some of my trades ran almost 100 pips profit on 0.01 layer which the profit shows $0.50. I started to increase the lot size and brought the account to almost $200 in almost 2 days using 0,01 lot size. I calculated the amounts of 0.01 which came to almost 5 lot sizes which gives me almost $200 On Wednesday 2025-10-15, I sent an email asking what is the requirements for withdrawal and the revert back telephonically that I violated their rules as most of my traded did not run for more then 2 minutes. As a human being, if you stand at the edge of the cliff and if one step forward is going will lead you to crash or suicide, why in trading do you need to hold a trade for more then 2 minutes knowing very well that your account will be in the negative or get blown. You closed my account because of that rule. What us even worst, is that the consultant I spoke to are so rude as if it is his job to protect and cover up for the broker. Anyone reading this should never use this broker as to me this is the worse broker I ever came across so far. I will personally lay a complain to the Financial services board in south africa and give feedback in due course.

Montana -jai Cottle
07.10.2025 | 10:51

I have recently signed up with ATFX, my account got verified withing 48 hours. There online WhatsApp support does not seem to reply. When I phoned in they answered immediately and stated there is backlog. Support was very good and friendly and broker seems all round good. If I have any change of heart I will update this review accordingly. My MT5 account number is 715007112

Klein Tinyiko
02.10.2025 | 12:42

Real time execution is on point. The service from my manager Christopher is impeccable . Francois s sessions are so clear and truly simply the market jargon and makes understanding much easier

Maryam Munther
28.09.2025 | 19:39

First of all, during the onboarding process they told me that one of their copy traders that invited me to join ATFX was one of their excellent traders that had a streak of winnings. After they kept telling me to give them a chance and the market is volatile - I lost 40% of my capital. I took my money out.

David Taruberekera
05.09.2025 | 09:35

I can't register because I don't have Invitation code

Letlhogonolo Motloung
07.07.2025 | 02:21

Everything is Smooth, No Hiccups ,No Hassle. Just Suuper Smooth. Highly Recommend

Rana Naeem Asghar
27.06.2025 | 17:37

I recently opened an account with ATFX after discussing a 30% "loseable" bonus with their manager. I deposited $1000 and requested the bonus, which was credited to my account after a 3-day delay. However, things quickly took a turn for the worse. I found out the bonus was not "loseable," contrary to what was initially explained to me. When I contacted the manager, I was informed that I could withdraw my funds and that the bonus could be removed. This is where my frustration began. I requested the removal of the bonus, which took another day, and only then did I try to withdraw my funds. The withdrawal process was slow and cumbersome. After another day, I received confirmation that my withdrawal had been successfully processed, but the money never arrived in my wallet. I repeatedly contacted live chat, but all I was told was that it had been processed from their end, and I needed to wait another 1-2 working days for the third-party provider to complete the transaction. The lack of communication, poor customer support, and frustrating withdrawal process made me feel completely uncomfortable and misled. ATFX’s support team is non-responsive and uncooperative, and I would highly discourage anyone from using this broker. My account number is MT5 - 655001994.

cus
27.06.2025 | 15:14

After my trade with Brent went horribly wrong and I lost R2700 I believe that ATFX should have refunded me because it was caused by their negligence because they failed to warn me about the public holiday which cut the trade prematurely and overnight I lost R2750

Maria Sono
27.06.2025 | 13:55

I am back again with my Review,ATFX 👏👏👏The professionalism in ATFX is excellent,the staff is very friendly and always helpful,I have never had a problem that was not solved. Im happy about the Deposit Withdrawal features,no hassles Im glad I chose ATFX,I could rate it 5 stars every day. It has exceeded my expectation, I would advice people to choose ATFX,this Broker has its client's best interest.

Alan
13.05.2025 | 14:47

👍👍👍👍👍👍👍👍👍👍

igor_condack
25.04.2025 | 22:10

I lost everything with you

Segsom Na Phatthalung
23.04.2025 | 17:34

I have been completely blocked from withdrawing my trading funds through all available channels. Despite contacting ATFX support via both email and live chat multiple times, I have received no meaningful assistance or resolution. My concerns have been repeatedly ignored. This experience has raised serious doubts about the transparency and reliability of ATFX. I am deeply concerned about the safety of the funds I have deposited with this broker. As a trader, this kind of uncertainty is unacceptable.

John Stagl
19.03.2025 | 15:37

I have 1199.06 in my account and I have been prohibited from making any withdrawal. They froze my account without provocation. Be careful with this company. Funds flow in one direction only.

Tam
04.03.2025 | 10:15

I am very impressed with the personalised and detailed customer service from the ATFX team. Thank you to the customer service team member who seamlessly assisted and guided me to make my first trade. I am very happy to be part of the ATFX family now.

B Law
11.02.2025 | 08:26

Very professional, my relationship manager in Sydney is always quick to respond. Been to a few meetings and training sessions my account manager invited me to as well. All in all, I would definitely recommend ATFX.

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