ATFX customer reviews

Updated: March 21, 2026
ATFX
Views615
Summary
Reviews about ATFX are sharply divided. Many clients praise the broker for its professionalism, responsive account managers, personalized customer service, educational sessions, and smooth trading and withdrawal experiences. Some users report quick account verification, efficient deposit processes, and attentive support staff who resolve issues effectively. Others, however, describe severely negative experiences, including blocked or frozen accounts, withdrawal delays, poor communication, and unresponsive support. Several users claim to have lost funds or accuse ATFX of being a scam, citing misleading promotions, unfair account restrictions, and negligence. While some consider the broker reliable and trustworthy, others warn traders to stay away due to concerns about transparency, fund security, and integrity.
H Tran
17.01.2026 | 23:52

They suspended my partner’s account because we are not on the same level. He is at level master 4 and myself at level 1. After we accomplished the task. They said we are not on the same level and said we should enquired about it first. It’s just an excuse to take our money. Now we both can’t take out our money. So people read the final print otherwise your account will be suspended and cant cash out your money.

Dzangalelo Mandiwana
12.01.2026 | 16:15

SCAM ALERT people i repeat SCAM ALERT false advertising no licenses and no recognition scam I tell you I tried and I was so fedup

Consumer
12.01.2026 | 14:50

They seem to be stealing people’s Identities (KYC) this is a scam not a legitimate broker, stay away

Paul Ghosn
12.01.2026 | 10:49

Great customer service and swift withdrawals

Makhehleni Malindi
07.01.2026 | 15:59

I honestly think these guys are a scam. It's been almost three weeks and I still haven't received the NDB. Why advertise something and not deliver? They don't even respond to emails mxm.

Priscilla Masego Pooe
06.01.2026 | 10:54

There's something seriously wrong with these people. Why advertise something and end up not delivering? I registered and my account has been fully verified yet I have not received a NDB. I sent them and email and they don't respond, aii suka! How do I even deactivate my account?

Lindie Sangweni
27.12.2025 | 14:30

My account has been fully verified but I have not yet received the NDB, though some people received it immediately. How does this work exactly? Here's my account ID: 2800038534

Essam Aljuneidi
25.12.2025 | 12:22

Bad on Jordan I am writing to express my deep frustration and formal objection regarding the sudden closure of my account (registered under my wife's name), which I have been using for a long period to market your services and build a solid customer base. ​After consistently generating successful leads and reaching a point where I was earning substantial commissions, the account was terminated without any prior notice or clear justification. The only explanation provided was a vague reference to the 'Compliance Department.' ​I find this treatment highly unprofessional and unfair. All the clients I brought to your platform remain under my username, yet I am now being deprived of the commissions I earned through my hard work. There has been no transparency, no assistance provided to recover the account, and no effort to protect my rights as a partner. ​I request a detailed explanation for this closure and an immediate review of my case to restore my account and the commissions owed to me

lifalethu doroba
08.12.2025 | 17:04

I'm impressed with the way I was assisted after some hick ups. Guy by the name Caleb called and assisted me all the way. Started trading now. Keep this up ATFX.

William James
05.12.2025 | 04:26

Terrible experience, I traded the $50 bonus, first they said I must meet the required lots of 0.50 I met them then they changed and said I must meet a 2 round lot requirement they trying their best to sabotage you. Don't sign up for this broker.

Caswell
25.11.2025 | 09:56

I'll upgrade my initial 1 star because my concerns were eventually addressed. I'll give 3 stars because i had to write a review for them to pay me attention. I would also like them to fix their whatsapp line and online chat. It can't be that we have to send an email to customer support whenever we want to communicate.

Mazwi Tshabalala
24.11.2025 | 18:53

Very good basic info looking forward to the rest of the week

Andiswa Mbatha
24.11.2025 | 13:39

I love how things are handled under ATFX. I got the R850 bonus and was able to make +R11k in a week. Just by following strict rules and my trading plan. The market did the heavy lifting for me. Withdrawals are smooth, deposits, approvals. I’m about to have relationship with the broker. Whatever you doing in the market, don’t give up. Keep pushing and it will click.

Andrew Mkhabela
21.11.2025 | 19:13

I traded the $50 no deposit bonus and made profit of $378. I was only able to withdraw $300 because of the Limit. The customer service is good.

Dylan Van jaarsveld
21.11.2025 | 10:29

I’ve been with ATFX for years, all the way back to the KhweziTrade days, and I can confidently say they’ve been nothing short of outstanding. In all my time trading with them, I’ve never had a single issue. Withdrawals, platform performance, spreads – everything has always worked smoothly. My account manager has consistently gone above and beyond. Whenever I need help or have a question, he’s always willing to assist, quickly and professionally. That kind of support is rare in this industry. Honestly, I believe most negative reviews come from people who treated trading like gambling and then blamed the broker when they lost money. ATFX has been solid, transparent, and reliable throughout my entire journey. Well done to the ATFX team — keep up the incredible work.

SOLOMON MOSWEU
18.11.2025 | 15:52

ATFX proved me wrong firstly I thought that thier 50$ credit bonus it's a scam or not real until I give it a try, then wow I couldn't believe my eyes everything just went well, I followed thier detailed terms and condition as stipulated which are: > Closing trades within 2 minutes you will be disqualified > Don't open more than 0.10 lot per trade > Minimum 0.50 lot to be traded to qualify for your withdrawal > Minimum qualifying withdrawal capped at 100$ and Max 300$ Thier WhatsApp line is slow sometimes but try thier email it's very effective I'm happy I've done that and withdrew my profit without any difficulties now I'm going to enjoy it🎉🥰 Thank you ATFX and Kagiso Chidi for your great customer service keep it up

Sabelo Mkhabela
17.11.2025 | 14:08

If you follow the rules you get in the pdf they send by email you'll get your payout. No scalping (keep trades above 2 minutes), No trades above 0.10 lots, And complete the 0.5 lot requirement. I followed everything and I got paid. Process was very straightforward. I'm very grateful for the opportunity.

Mashele Brilliant
06.11.2025 | 17:37

Worst broker I've used ever since I started trading, bad costumer service... They gave me a bonus & I deposited in my trading account & made profit, now they don't want me to withdraw my profit. I tried reaching out to them & they didn't respond to my text...

Sandi Sibulali
29.10.2025 | 10:25

I would advise people to stay away from these people. just imagine false advertisement, poor service where in your live chat I didn’t get a response and on WhatsApp got response after millions of minutes and your email got response after calling two times to do follow up only to be given terms and conditions that were not part of the deal. Just imagine the time I wasted.

Gabriela Idalin Vargas Martinez
24.10.2025 | 17:46

Don’t engage with that vendor. I messaged, got nothing, and my £13,640 disappeared. “𝖱𝖾𝗍𝗋𝓲𝓮 𝓋𝓲𝔰𝔱𝔞” responded with insight, fixed the snarl, and ensured my balance was restored promptly.

Customer
24.10.2025 | 15:58

At the last moment, Zent ri coups saved the day, and my funds are back in my hands.

Fred
24.10.2025 | 14:57

Do not trust this broker !! at all !!!! Thanks to “ 𝘁𝗿𝗮𝗱𝗲 𝗰𝗹𝗮𝗶𝗺 . 𝗢𝗿 𝗴” I was able to retrieve £249k without any problems and delay. Highly recommended

Lutiam
24.10.2025 | 13:49

Stay away from this company at all cost. they will milked you dry !! thankfully " 𝐒𝐚𝐟𝐞 𝐫𝐞𝒄𝒍𝐚𝐢𝐦" really saved me up from the hassle of this scammers.

Jana Bílá
23.10.2025 | 12:56

They will not let me withdraw my money and the customer support has been unresponsive . I have noted a more reliable alternativ in my photo display .

Percey Smith
15.10.2025 | 12:17

This broker is the biggest scam and I think it needs to be reported to the FINANCIAL SERVICES BOARD. On Monday 2025-10-13 I traded the $50 no deposited account. Some of my trades ran almost 100 pips profit on 0.01 layer which the profit shows $0.50. I started to increase the lot size and brought the account to almost $200 in almost 2 days using 0,01 lot size. I calculated the amounts of 0.01 which came to almost 5 lot sizes which gives me almost $200 On Wednesday 2025-10-15, I sent an email asking what is the requirements for withdrawal and the revert back telephonically that I violated their rules as most of my traded did not run for more then 2 minutes. As a human being, if you stand at the edge of the cliff and if one step forward is going will lead you to crash or suicide, why in trading do you need to hold a trade for more then 2 minutes knowing very well that your account will be in the negative or get blown. You closed my account because of that rule. What us even worst, is that the consultant I spoke to are so rude as if it is his job to protect and cover up for the broker. Anyone reading this should never use this broker as to me this is the worse broker I ever came across so far. I will personally lay a complain to the Financial services board in south africa and give feedback in due course.

Montana -jai Cottle
07.10.2025 | 10:51

I have recently signed up with ATFX, my account got verified withing 48 hours. There online WhatsApp support does not seem to reply. When I phoned in they answered immediately and stated there is backlog. Support was very good and friendly and broker seems all round good. If I have any change of heart I will update this review accordingly. My MT5 account number is 715007112

Klein Tinyiko
02.10.2025 | 12:42

Real time execution is on point. The service from my manager Christopher is impeccable . Francois s sessions are so clear and truly simply the market jargon and makes understanding much easier

Maryam Munther
28.09.2025 | 19:39

First of all, during the onboarding process they told me that one of their copy traders that invited me to join ATFX was one of their excellent traders that had a streak of winnings. After they kept telling me to give them a chance and the market is volatile - I lost 40% of my capital. I took my money out.

David Taruberekera
05.09.2025 | 09:35

I can't register because I don't have Invitation code

Letlhogonolo Motloung
07.07.2025 | 02:21

Everything is Smooth, No Hiccups ,No Hassle. Just Suuper Smooth. Highly Recommend

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