840
Reviews
The situation was tiring in all aspect, please do your own due diligence at all time. Thankfully I later worked with Proxen~~Binders that helped me, and made sure I was back on my feet.
I started using Accuindex Limited for my investments. When I tried to get into my account after a while the customer service people at Accuindex Limited did not get back to me when I asked for help. MarketMasterPros is an app that people use to invest. I lost a lot of money $915,000 because the system at Accuindex Limited had problems. I think Accuindex Limited is doing something wrong. They are taking peoples cryptocurrency without asking them. They take the money I want to withdraw and put it into fixed deposits without my permission. They also stop my contracts early. Then put me into new contracts that last longer without giving me any money. I was going to lose all the money I put into Accuindex Limited, $915,000 and the fees I paid to Accuindex Limited. But then I got some advice from PōMãAdvisory-Ltd. I filled out a form on the PōMãAdvisory- website and they gave me someone to help me with my problem. This person from PōMãAdvisory-Ltd officially contacted Accuindex Limited on March 21st. By June 10th I had gotten all my money back, from Accuindex Limited.
This broker is very bad. There is no good customer service in it, and they take a long time to respond or get back to the client, and I lost money because of their lack of trustworthiness and because of the broker itself.
Zent ri Coups rescued me from financial disaster and restored my lost money.
I requested a bank withdrawal on the 6th of this month, and until now my money has not been transferred. Every time I contact support, they tell me ‘the transfer is completed’, but nothing has been received. This is unacceptable and unprofessional. I will escalate this case to the regulators. Traders, be careful
Imagine getting high spreads 4 pips on EurUSd and 1$ spread on Gold with no reason. Awful experience.
October 8, 2025 I started trading with Accuindex in August 2025 and initially deposited around $22,000. After trading, my account reached about $27,000 to $28,000 in total balance. During the process, there were already issues regarding my profits — the company questioned some of my trading gains and attempted to deduct part of them. After I challenged this, they partially reduced my profit but confirmed the account balance. I then requested two withdrawals of $10,000 each. The first withdrawal was successfully paid, but the second one — approved on September 29th, 2025 — has never been received. Despite multiple emails and support tickets (Ticket #16258 and #16371), I have not received any response or blockchain confirmation for this transaction. Accuindex’s system shows the withdrawal as “Approved,” yet the funds never arrived in my crypto wallet. This situation is very concerning, as I have no confirmation of payment, and communication from both my account manager and the support team has completely stopped. I am now worried that, in addition to not paying my profits, Accuindex might unilaterally hold my funds. I’m sharing this review hoping that Accuindex will address this matter transparently and process my pending withdrawal as soon as possible. I will gladly update this review if the issue is properly resolved. Kind regards, Fernando Bassan Update – October 10, 2025 After my previous review and my formal complaints to regulatory authorities (FSC Mauritius and CySEC), Accuindex processed my pending payment. Shortly after that, I tried to make another withdrawal via cryptocurrency — the same method I used for my deposits — but the option was suddenly removed from my account. After I raised the issue again, the crypto withdrawal method was finally re-enabled. Today, I have submitted a new withdrawal request using the same method and I am now waiting to see if it will be paid promptly and without any further issues. If everything goes well, I will update my review once again to reflect the final outcome. However, if any further delay or problem occurs, I will reopen communication with the regulators. Kind regards, Fernando Bassan
I love Accuindex
The best app to use Helpful customer support I advise you guys to use this Broker Best customer support name (Ahmed) +(Maram)
Nice mmmmmm
Amazing platform, a very nice and helpful customer support
great experience
Good good good
My experience, in all honesty, I have dealt with many companies, but I have not found a better company than this one in terms of dealing and speed of response. It is an excellent company and I advise everyone to deal with it.
This broker is amazing and one of the best companies, especially Yasmin. I highly recommend them.
Hi every one,it is about 9 months of trading with accuindex,it was all good until about 2 month ago,the broker has strated playing with entry points and stoplosses and sever slippage in High Volatile News,i dont know what is going on with this broker but it was one of the best brokers for fast execution and firm entries and stoplosses for news times but now... becareful of your trading during news times,the support will not help you any more and will tell you(( Dont have any open trades during news time))
I had a stop-out during a news event due to high volatility, which Accuindex failed to execute properly. They claim they can't guarantee Stop-Loss execution because of price availability from their liquidity providers. But isn't that their job—to protect clients during volatility? The email I received was dismissive, lacking any real help or concern for the loss I suffered. They simply blame "market conditions" and their "STP model," yet provide no solution or meaningful support. Customer care was nowhere to be found, just an impersonal excuse. Traders should be able to trust their brokers, especially during high-risk periods. Accuindex let me down when I needed stability the most. I would advise anyone to reconsider trusting them if they care about proper risk management and decent customer service.
I give the experience 10/10
I emailed a request to deactivate and delete my user account, but no follow-up was done. I am really sorry that no one is following up
It give me your account is residence
Free good good good
Good support
Great platform and CC rep.
Our business terms n relationships and commitments with brother Ali-Khateeb
I like how the website structure is simple and you can navigate everything easily.
Easy and fast