QuantumFX (General Branding) EN

XS customer reviews

Updated: August 7, 2026
XS
Views1052
Summary
Reviews are highly polarized: many customers praise XS for tight spreads, high leverage (reported up to 2000), flexible funding options (Apple Pay, crypto and others), generally smooth deposits, acceptable execution and professional, responsive account managers (several praise Mr. Rami Sami, Mr. Adly Sami and Miss Nadine) and fast withdrawals in some cases. At the same time a large number of users allege severe withdrawal problems and abusive practices: frozen or deleted accounts, declined or delayed withdrawals, funds returned in split or reversal transactions, transfers routed to old/unknown accounts, refusal to change expired cards, and strict/rigid KYC responses (e.g. passport expiry). Multiple reviewers claim the broker blocks winning traders, opens manual trades to erase profits, applies balance corrections that remove equity, and in one detailed allegation accuses deliberate price manipulation on Gold on 26 March 2026 with forged statements and a claimed loss of 11,952.47 USD; other reported losses include accounts drained of roughly 9,358 USD or withheld deposits of about 5,000 USD. Some users received funds after long delays or customer-manager intervention, but many warn of systemic issues and advise avoiding the broker, while others insist the service is reliable—resulting in a mixed but heavily contested reputation.
Vilmarie Sepnio
03.07.2026 | 09:53

The withdrawal sucks, they will pay in divided amounts and not at the same time you will receive it. And when you reached out to them, they will have the same response. And you cannot even change the bank card even if its expired already THANKS TO MISS NADINE HANDLED MY CASE GRACEFULLY.

Mohamed Ibrahem Elfedawy
11.05.2026 | 20:09

One of the best brokers in the field. Spread is tight, Leverage is up to 2000 which comes in handy. and customer service is good; Withdrawals is easy and have many options. Thanks to Mr Rami Sami - my account manager- he is so kind and supportive and always respond fast to my enquiries

Aiman
31.03.2026 | 21:37

SCAM ALERT – I lost 11,952.47 USD to XS.com through deliberate price manipulation on Gold (XAU/USD) on 26 March 2026. At 01:00:00, the real global market price was 4,516.25 USD. XS.com artificially set the price at 4,526.47 USD (+10.22). At 01:00:01, the real global market price was 4,516.11 USD. XS.com artificially set the price at 4,505.07 USD (-11.04). They then forged official account statements, changing 64 SELL orders to BUY orders to mislead regulators. I have full evidence (MT5 screenshots, Binance screenshots, forged statements, and all correspondence). Total loss claimed: 11,952.47 USD. STAY AWAY from this fraudulent broker.

Amer Alkhalili
07.02.2026 | 00:01

Very good customer support and have different choices to deposit funds and fast withdrawal.

Masud Alom
04.02.2026 | 14:22

I need my money

Majed KHALDI
14.01.2026 | 21:03

Excellent broker with outstanding customer support. Special thanks to Mr. Adly Sami for his professionalism, responsiveness, and continuous support. Funding is very easy and flexible, with multiple options such as Apple Pay, crypto, and other convenient methods. Overall, a smooth and reliable trading experience. وسيط ممتاز مع خدمة عملاء متميزة. شكر خاص للأستاذ عدلي سامي على احترافيته العالية وسرعة استجابته ودعمه المستمر. الإيداع سهل ومرن مع توفر عدة خيارات مثل Apple Pay والعملات الرقمية وغيرها من الوسائل المريحة. تجربة تداول سلسة وموثوقة.

Walid Said
14.01.2026 | 18:08

شركة ممتازه في كل شي صراحه

Ozzy
22.12.2025 | 08:34

The XS is excellent and have a professional knowledge about tradings. I am very satisfied.

Jaja timola
22.12.2025 | 08:22

Well, XS did a great job when it comes to trading and the customers are very knowledgeable.

customer
18.12.2025 | 04:55

Thank s. xs. Good

Faisal
12.12.2025 | 00:27

The withdrawal process has been a bit difficult for me. It only works as a reversal transaction, and things here in Saudi Arabia can get a little complicated. Sometimes the transfers go back to old bank accounts I no longer use, which causes issues. Three of my accounts even ended up frozen. I reached out to customer service for a cash withdrawal, but it was declined because my passport expired last year. Since I’m a premium client, I’d really appreciate it if someone could assist me and be a bit more flexible with the cash-withdrawal requirement. Thanks so much for your help.

customer
05.12.2025 | 08:44

Professional and expert team

Coded Pips
20.11.2025 | 04:36

Great Support Service, Fast Withdrawal, Very Nice Spread and Trading Condition. Nothing more to ask for, all thumbs up!

Hani Hamdan
12.11.2025 | 18:35

Excellent customer support, smooth deposit and withdrawal, execution for our orders is acceptable and our algo strategies are making money similar to other brokers.

customer
11.11.2025 | 03:50

fast and easy for deposit and withdrawal

Todol_oquees Todol_oquees
24.10.2025 | 21:22

The best client service. The spread is correct as well.

FAF MANPOWER AGENCY
22.10.2025 | 13:34

Legit Broker they're customer service is absolutely helpful

Islam haouas
16.10.2025 | 15:36

Excellent support service . Multitude ways for deposit and withdraw. Cover large number of countries. It literally has All what you need !

Hesham Hegazy
16.10.2025 | 11:53

Excellent company in everything, excellent customer service and very supportive, fast in withdrawal and deposits, many thanks for ms. Omneya , Cairo branch

Salem Mohd
10.10.2025 | 06:47

Kindly be informed that as communicated on our live chat channel, kindly expect a phone call from your account manager to follow up with you regarding the pending withdrawal. We appreciate your patience and understanding But after waiting for 12 hours, the amount was transferred. I don’t know why there is all this delay on their part. I had a good start a week or more ago, but sometimes we find surprises from the company or the employees???? When withdrawing, it tells me to talk to my account manager. What does the manager have to do with this matter? This is a withdrawal, and all the documents they requested have been documented.

Savanna Edwads
01.10.2025 | 23:27

Quick alert: XS.com has stopped all payouts. Don't deposit a dime!

Stanley Elwood
01.10.2025 | 22:40

I've been trading on XS for months, thought it was legit until withdrawal time. They blocked everything, even my initial deposit. And get this, they opened manual trades on my account to wipe out my balance. Pure manipulation!

James Holdridge
01.10.2025 | 22:20

Stay far from XS.com! It's a Ponzi scheme in disguise. They lure you with bonuses, but when it's time to cash out, nothing. My friends in trading groups all have their funds locked – total crisis!

Trevor Langford
30.09.2025 | 12:05

XS is not paying withdrawals anymore. I deposited $5000 and now they ignoring my requests. Be careful people, this broker is shady.

Rohan Malhotra
30.09.2025 | 11:50

I can't believe what happened with XS broker. At first, everything seemed fine, I was trading and making some profits, but when I tried to withdraw, they froze my account and deleted it. It's like they only want your money in, not out. And I've heard from my network that everyone's withdrawals are stuck too. This is alarming!

Caleb Withers
30.09.2025 | 01:16

Warning to all traders: XS.com is a total scam! They've blocked my withdrawal for weeks and won't even return my deposit. Stay away!

- Mojtaba Tlais
26.09.2025 | 17:51

I opened an account with XS on July 18, 2025. trading and everything was going OK. three weeks ago, I requested two withdrawals. They declined them and took out all of the 9358 in equity in my account as part of a comment balance correction. This indicates that they took my money, and I have zero money left with them. Don't open an account with those thieves since they constantly want you to lose money, and whenever you start making money, they'll find methods to take it.

Dark Bravo
26.09.2025 | 12:40

Alert for traders: XS is a market maker that blocks winners. I profited big, then they opened manual positions to erase my gains and sent me to stopout. No withdrawal possible now. Authorities are on it for scam activities.

Gdduo
24.09.2025 | 14:07

I worked with XS and it seemed okay at first, but try withdrawing and boom account gone. They even opened trades manually to drain my balance. All my trading buddies have the same issue blocked withdrawals everywhere.

Nelle Kramer
21.09.2025 | 20:20

XS is ponzi scam! They take your money, promise big returns, but when withdraw, account blocked. I think they out of money and gonna bankrupt soon.

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