XS customer reviews

Reviews are highly polarized: many customers praise XS for tight spreads, high leverage (reported up to 2000), flexible funding options (Apple Pay, crypto and others), generally smooth deposits, acceptable execution and professional, responsive account managers (several praise Mr. Rami Sami, Mr. Adly Sami and Miss Nadine) and fast withdrawals in some cases. At the same time a large number of users allege severe withdrawal problems and abusive practices: frozen or deleted accounts, declined or delayed withdrawals, funds returned in split or reversal transactions, transfers routed to old/unknown accounts, refusal to change expired cards, and strict/rigid KYC responses (e.g. passport expiry). Multiple reviewers claim the broker blocks winning traders, opens manual trades to erase profits, applies balance corrections that remove equity, and in one detailed allegation accuses deliberate price manipulation on Gold on 26 March 2026 with forged statements and a claimed loss of 11,952.47 USD; other reported losses include accounts drained of roughly 9,358 USD or withheld deposits of about 5,000 USD. Some users received funds after long delays or customer-manager intervention, but many warn of systemic issues and advise avoiding the broker, while others insist the service is reliable—resulting in a mixed but heavily contested reputation.