Vault Markets customer reviews

Updated: November 11, 2025
Vault Markets
143
Summary
Most customers praised Vault Markets for its helpful and professional customer support, frequently mentioning agents like Fatimah, Evelyn, Simanye, Tiyana, Shauna, and Candice for their quick responses, patience, and detailed assistance. Many highlighted smooth deposit and withdrawal processes, especially appreciating the broker’s FSCA regulation and reliability. However, some users expressed dissatisfaction with the new app, describing delays in withdrawals and verification, preferring the older, faster version. A few users also raised concerns about delayed payments in certain cases. Overall, the broker is seen as trustworthy, with strong local presence and attentive service, though some technical and payout issues need improvement.
tshepiso molwane
24.10.2025 | 19:55

Vault Markets, please note that Candice is the best...She deserves all the awards

Lynda Banks
19.10.2025 | 20:34

Zen Tri Coups, my hero, is the one who rescued me and got my lost funds back.

Mark Duplessis
08.10.2025 | 19:00

I would like to sign up but vault markets is owing my friend R180k which he withdrew 5 weeks ago so I'm doubtful

Aakifah Simon
04.10.2025 | 12:41

Tiyana gave a fast promt response, did her best to assist me. I would not mind having her as the agent that assist me again in the future.

Forex Trader
03.10.2025 | 14:14

Faatimah was really helpful

masimthembe Ndabeni
09.09.2025 | 13:15

Prompt responses and clear explanations.

Tlotlo Nthompe
27.08.2025 | 09:11

Me and my siblings use this broker. Its a keeper and and reliable too. They have quite a dedicated customer support system is ethical ,thank you Shauna for the assistance

Jabulani Zuma
26.08.2025 | 12:59

Evelyn was so into detail and explained everything to me professionally, and it didn't take me a while to understand because of Evelyn's masterclass.

Riyson Russon
26.08.2025 | 10:21

EVELYN made my day

Summer Norman
25.08.2025 | 18:10

The peace of mind that comes with their FSCA regulation (FSP No. 51478) is invaluable. It's rare to find a broker with such a strong local presence that is also truly competitive on a global scale. Deposits and withdrawals are smooth, and their customer support is knowledgeable and passionate.

Saul
21.08.2025 | 14:31

Fatima was quick to respond and was very helpful.

Thulisa
21.08.2025 | 09:33

Evelyn was very helpful and patient & humble. She held my hand throughout my enquiry. She's deserves a promotion, I felt like she's overqualified for her position

Mario van der Merwe
19.08.2025 | 13:20

Assisted and helped sort out my problem within 5mins

PH Kai
18.08.2025 | 18:25

Simanye did a great job assisting me that my bank account may be approved as I have been struggling with it for the past month so I'm thankful, and I'm thankful for Vault Markets broker.

Dale Sauls
18.08.2025 | 09:15

Great assistance from Faatimah QUICK AND EASY TO DEAL WITH

Siihhau
15.08.2025 | 13:04

I was happy with how my query was handled at Vault Markets, Faatimah was very helpful 👌🏽 Thank you

Tumisang Tau
15.08.2025 | 10:10

Evelyn did a great job by assisting me with the fastest way to withdraw from vault markets.she provided me with the your website to do all the process.this new app is not working well because I tried withdrawing and I waited for hours just to verify my banking details and mind you I've been with vaults market for more than 3 years.please make sure you check your new app.the old one was better and faster. Thanks.

Tapza Wolf
15.08.2025 | 09:10

Quick to reply and very pollite

Ayanda M
15.08.2025 | 08:40

Fatimah was of great help 5 star service

Bathabile Mdiya
14.08.2025 | 17:48

Wow what an amazing experience team.

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