1035
Reviews
Im not good enough in English
good and service
The response was quick and straightforward, friendly and clear. Thank you for the support :)
What a kind assistant!!
stable broker with good conditions and good service
Calm while communicating, I could easily understand what was communicated, bravoooo
Matt. A good service
Hicham B was so knowledgeable & helpful with the query that I had. He assisted me and dealt with the issue I was experiencing promptly & thoroughly.
Joshua was able to answer all my queries.
Theservice is excellent
Chirs was fast and helpful!
it was good experience
Good support live chat fast replay Make withdraw take little time like 2-5 business day that why it’s 4 stars 🌟
Vantage support its very quickly response and guide very good 😊
I have now sent 3 emails to vantage. Explaining that ‘I would like to withdraw my balance but the card details it is showing I do not recognise? Please advise how I can confirm my details are correct.’ They have sent me the same generic message We hope this message finds you well. Due to a recent increase in operations requests, we’ve experienced slight delays in responding to a small number of outstanding tickets. We sincerely apologize for any inconvenience this may have caused. And then do not respond. I have also used every other channel to try and get help in the app including the in App bot that just sends generic responses and does not answer my issue.
Appreciate
If ther 100 star it will not enough.
Everything works fine. Cant fault at all
very kindness
Very bad experience, I have deposited to trade by looking the rating but unfortunately the ratings doesn’t justify the platform at all. Too many bugs Mobile app is having loading issue regularly Web trading platform not even open
Very helpful assistance
I made a deposit over 4 days ago and still have not received my funds. This is completely unacceptable. I contacted support multiple times, and every single time I was given the same meaningless response: “The issue will be resolved as soon as possible.” Nothing has been resolved. There is no transparency, no real support, and no accountability. They are clearly wasting my time while holding my money with no explanation and no deadline. This behavior raises serious concerns about reliability and trust. Keeping a customer’s funds for days without resolution is unprofessional and alarming. Based on this experience, I strongly advise others to stay away until this company can prove it actually respects its customers and their money.
Poor customer sęrvice. If they can not resolve the issue, they will advise you to open another ticket for the concern. And even the issue wasnt resolved at all, they will tag it as solved. Eventually i got tired ręaching out, so I decided to close the account. But I am still waiting for the response for the closure
Please do it simple
the service is great, the app also great and especially the trading site is easy to use and I recommend it to traders.
Matt is the superman in real live!!!
Really poor customer service, chat bot and help from customer account manager. Want a very simple IB/Affiliate change, being ignored after numerous chat agents communications and numerous emails - waiting almost a week. I submitted the request online as requested and still nothing. No telephone number that you can ring - constantly says they are upgrading the system. UPDATE: Thanks for the reply - but READ my original review where I stated "I submitted the request online as requested and still nothing." This was done 5 days ago and still not actioned!!!
Great great
Really kind
Very good Service