1035
Reviews
I had an issue with my account and reached out to Vantage support. Hicham B. handled my case professionally and efficiently. He was patient, clear in his explanations, and followed up until the issue was fully resolved. I really appreciate the level of support provided. Thank you, Hicham, for the excellent service.
Very quick and efficient support!
Unfortunately for vantage customer support is piss poor you shouldn’t have tickets open for 2 weeks without a resolution platform it’s self is okay but any issues don’t bother contacting them
Very helpfull and didnt need to wait long. Very good expierince
I STRONGLY advise everyone to AVOID Vantage at all costs. This is not a normal broker; it's a massive scam that WILL steal your money. They don't want you to win; they want you to lose and make money off you. I opened an account with Vantage in 2024. I traded with them for a while, experienced losses and wins, and there were no major issues. Everything changed when I started making money. The entire experience turned upside down. The trading platform started to freeze and stop working for hours at a time. You cannot open it, you cannot control your trades, for no reason at all. I have proof and videos. They care about you more if you lose, and remember, they make money when you lose money. Here is the biggest scam: Even if you set a Stop-Loss order, IT DOES NOT WORK when the platform freezes. Your money will keep draining in a losing trade while you are completely locked out, helpless. This is how they guarantee you lose. When the platform freezes, you cannot close your trades at all. You can press the close button a hundred times, but the program does not respond. You are trapped. DO NOT BE FOOLED BY THE GOOD REVIEWS. These are often from people who were asked to leave a review without any real incentive. They ask EVERYONE to leave a good review, they even asked me. Look at the 1 Star reviews and you will see that all the people share the same problems. This proves that Vantage is a scam. They also have affiliate "gurus" who promise people they will make money by copying their trades on this platform showing off their money to fool people. But these "gurus" attract people who don't know how to trade and just tell them to copy. The "gurus" themselves make money if YOU LOSE, not if you win, because they get a commission from Vantage for every losing trader and for every losing trade. This is a conflict of interest and another way they scam you. They have the worst customer service. I sent them more than one email about the problem and you get NO REPLY. They respond to you saying "you will be replied to as soon as possible" and NOBODY replies In the end. After you start making money with them, everything changes. You start having problems with withdrawals, problems with the program, problems with trading, and problems with the platform. My account was suspended while I had active positions. They ignored my complaints for over 10 days. I lost huge amount of money because of their platform malfunction. It's a complete scam operation. Do not trust them with your money. Furthermore, once you start making real money, you will face problems with withdrawals. They will delay or block your attempts to get your own money out. I escalated my case to The Financial Commission, an independent dispute service. They reviewed all my evidence (videos, emails) but ruled in favour of Vantage. Their reasoning was that Vantage's "Terms & Conditions" state they are not responsible for any platform malfunction. This essentially means their system is set up so that if you lose money because their app doesn't work, they can legally keep it. It confirms they are structured to profit from your technical losses. I have video evidence of all these issues. If anyone wants to see the proof of this scam with their own eyes, contact me at: msyah17444 gmail.com This is not a broker; it's a predatory operation. Go trade with real, reputable brokers and avoid this scam at all costs. Posting this everyday everywhere
This is one of the worst experiences I have ever had with a trading platform. After depositing my own money and trading normally, my account was suddenly flagged for “suspicious activity.” My account was then terminated. I was clearly told by Vantage themselves to contact Customer Service to withdraw my remaining funds. I did exactly that. What followed was days of frustration: endless copy-paste emails, constant contradictions, and no clear answers. One team says the account is terminated and funds can be withdrawn, another says the account is still under review. No timeline, no human explanation, just templates. In the end, they deducted money from my account without providing a clear, transparent breakdown, and claimed there was “no available capital” left to withdraw. My own deposited funds were effectively blocked, justified only by vague references to clauses in their agreement. This platform escalates issues indefinitely, avoids responsibility, and leaves clients powerless once a problem occurs. If something goes wrong, don’t expect clarity, fairness, or access to your money. I strongly advise anyone reading this to think twice before depositing funds here. What happened to me can happen to you.
This is one of the worst experiences I have ever had with a trading platform. After depositing my own money and trading normally, my account was suddenly flagged for “suspicious activity.” My account was then terminated. I was clearly told by Vantage themselves to contact Customer Service to withdraw my remaining funds. I did exactly that. What followed was days of frustration: endless copy-paste emails, constant contradictions, and no clear answers. One team says the account is terminated and funds can be withdrawn, another says the account is still under review. No timeline, no human explanation, just templates. In the end, they deducted money from my account without providing a clear, transparent breakdown, and claimed there was “no available capital” left to withdraw. My own deposited funds were effectively blocked, justified only by vague references to clauses in their agreement. This platform escalates issues indefinitely, avoids responsibility, and leaves clients powerless once a problem occurs. If something goes wrong, don’t expect clarity, fairness, or access to your money. I strongly advise anyone reading this to think twice before depositing funds here. What happened to me can happen to you.
Matt, I am very satisfied with your support
I am writing this review because still not received withdrawal i requested which is “successful” apparently I have tried to email the support email couple of times and still no response, i tried to call and no agents available. I looked online portal and they closed my chat request. I will update here if payments appear or i hear back. Alot of 5 star reviews appear to counteract the 1star reviews.
Vantage International Group confiscated profits from my account and closed it, citing “suspicious trading” under a vague clause of their client agreement. Despite multiple formal requests, they refused to provide: - A single trade number - Any execution date - Any explanation of what specific behavior was allegedly wrong They hide behind “confidential monitoring systems” even though I requested only my own account trade data. The pattern is clear: Deposits are welcome. Losses are accepted. Profits trigger vague accusations, profit removal, and account termination. Declaring a decision “final” while refusing transparency is not compliance — it is avoidance. Traders using automated strategies, hedging, or consistent systems should be extremely cautious.
Matt was great with useful information and support he gave
Matt very good
Great trading platform! Had one of the best experiences with customer support member Ivan C - clear answers, straight on point, minor problems fixed in an instant. This type of customer service just makes all the difference!
Ivan helped me with my inquiry and it was resolved. He also explained to me what I should do moving forward. Thanks Ivan!
Fast deposits and withdrawals give me peace of mind. I've never had to wait long.
Great help and support
Very effective support
Joshua was really helpful and kind. Thank you
Went in to the a trade at a 0.20 lot size and entered me in at 20.26, my account was nowhere near big enough to go in at that size and was minus £580 pounds instantly so had to pull out the trade before my account crashed. Also the price i entered in at didn't make sense and was completely different to what the price was. Emailed them a few times now and getting nowhere.
Good trading website
“ Yestarday my account password was reset without my permission. My $600 account got wiped out. The server becomes extremely slow; sometimes I can’t log in for 2 to 4 hours, neither on the app nor on the website. Customer support is very bad.”
Avoid this broker at all costs. They do not want their clients to win. They display a fake margin level, and once you place trades, they deliberately stop you out. Their platform behavior is misleading and manipulative. This is a complete scam. Vantage is a big scam. They charge extremely high commissions, apply unfair trading conditions, and make it almost impossible to trade properly. The spreads and execution are unreliable, and your account can be wiped out within seconds without any real market reason. Customer support is useless and never provides clear explanations. This broker cannot be trusted.
Good! Thanks to Garcia
can take a while to get someone on the other end but the help is always good
That agent "Gracia C" has a very pleasing personality and doesn't get annoyed even when it's a very basic question! Thanks for the welcoming energy.
Great service! They were really helpful and solved my problem quickly.
The agent was professional and helpful.
I have to change my first opinion because the problem was solved very quickly so I consider this company trustworthy
Avoid this broker, i can't withdraw my money. I ask by email and they said its because i entered wrong bank account, but i assume its just their excuse so they can steal my money, because i can make sure I entered my bank account correctly. I try to withdraw again and again but always failed. Now they dont respond my email. I will report this case to their regulator (ASIC and VFSC) too, i hope Vantage got banned so there are no more victims update on response to Vantage: Withdraw my own money and need a month in the process?? and Vantage just want me to be patient without any solution?? thats nonsense. I assume vantage's intention is to make me bored and then forget about this case. Beware everyone
Good support