QuantumFX (General Branding) EN

Valetax customer reviews

Updated: July 21, 2026
Valetax
Views1929
Summary
Reviews are highly mixed but skew negative. Multiple users accuse the broker of fraudulent behavior: unauthorized deductions and withdrawals from accounts, confiscation of trading profits and deposits allegedly for “bonus abuse” without evidence, sudden account termination, disappearing copy-trader data, and aggressive marketing promises (e.g., implausible daily returns). Several customers report withdrawal problems — long pending times, splitting payouts between crypto and bank, discrepancies between advertised and actual minimum deposits ($1 advertised vs $8–$10 required), and poor or circular customer support that fails to resolve disputes; some have escalated complaints to regulators. Security and platform reliability concerns recur: failed facial-KYC/selfie verification for some, weak withdrawal verification (no OTP), leverage auto-changes, order deletion or “no connection” during critical moments, and intermittent MT4/MT5 issues leading to lost opportunities. At the same time, a number of users praise fast deposits/withdrawals in certain cases, quick KYC, good execution, fair spreads, responsive individual staff members, and a user-friendly portal—indicating inconsistent service quality. Overall the pattern suggests possible operational and compliance problems with occasional competent service, so caution and thorough due diligence are advised.
Jubraj Rupapara
15.07.2026 | 12:49

Withdrawal and deposit , experience and good server

tmkoc fc
15.07.2026 | 08:27

I am asking for withdrawal for since 24 hours still no one there to respond ,plz be careful while dealing this Edit : now they don't say exact time , they said pending at payment provider they also don't know when will payment provider release money Hell broker and who the hell is payment provider All are clueless Edit latest : withdrawal received but after 30 hours Don't know what happened to those who withdraw big amount

Asad Johari
15.07.2026 | 00:40

My name is Asad Johari. I requested a withdrawal of $4,900 in USDT (TRC20) from Valetax on July 11, 2026 (Payment ID: 31066791). My account is fully verified. I also sent every document they requested, including proof of source of funds and my bank card statement. My withdrawal is still showing “In Progress” after several days. I have contacted support many times by email and live chat, but I have not received a clear answer. I only want my withdrawal to be processed. If Valetax completes my withdrawal, I will update this review. I am sharing my experience so other traders know what happened in my case.

Mochammad Ibnu affan
13.07.2026 | 12:24

Good broker

Nadia Aissat
22.06.2026 | 18:03

Perfection in all deals Hight confidence and quiq request Thank you Valetax

Shubham Bhagat
11.06.2026 | 15:02

very bad customer support, Withdrawal is bad, if we deposit money via bank we cannot withdraw to bank . your money will be divided half into crypto payment and half via bank no help from there end

Mudassar
11.06.2026 | 13:23

My experience with Valetax has been very disappointing. I deposited USD 500 and traded on my account in good faith. After making profits and requesting a withdrawal, Valetax accused me of violating bonus terms. However, they have not provided any evidence to support this allegation despite my repeated requests. Valetax returned only my original deposit of USD 500, confiscated all of my trading profits, and then terminated my account. I was not given any prior warning or a fair opportunity to respond before these actions were taken. What concerns me most is the lack of transparency. If a client has genuinely violated a rule, the broker should clearly identify the rule and provide evidence. In my case, no such evidence has been provided. I have formally requested proof and an explanation, but my concerns remain unresolved. I have also escalated the matter to the relevant regulatory authorities for review. Based on my personal experience, I cannot recommend this broker and advise other traders to exercise caution. Account Number: 1031179429

Fadi Jrej
03.06.2026 | 10:59

The service was amazing and Special thanks to Manar , she was very nice, professional and very helpful…

Edward
02.06.2026 | 20:54

someting wrong with laverage.. auto change and almost margin call.. 1:1000 then change 1:100

Scalping Trader
01.06.2026 | 07:34

Valetax is a very poor broker. I lost money from my account due to serious security issues. Their security system is extremely weak, as withdrawals can apparently be transferred to another person's bank account without proper verification. This is very dangerous. Money was withdrawn from my account without my authorization, and I never received any OTP or confirmation request for the transaction. As a result, I lost funds from my account. I strongly advise others to be cautious when dealing with this broker.

Yosyefan Syofian
27.05.2026 | 17:02

Very bad I had a very bad experience with Valetax. Never use this broker. Seriously, this is my real experience. I was using copy trading on Valetax with a master trader called Luxury Trade. Then suddenly, not long after, I received a notification saying that my account had been disconnected. I never disconnected it myself before, so I don’t understand why it suddenly got disconnected. After I checked, my money was gone. What made it worse was that when I tried to check the history, the master copy trader had disappeared, and I could no longer see the trading entry data. Then I contacted live customer service, but their answers kept going in circles and they did not provide any real solution. So, don’t use Valetax. There are many other brokers that are far more professional. Don’t let what happened to me happen to you.

Ali anak Puji
22.05.2026 | 02:57

Quick registration, but unable to verify facial recognition. Always failed at fail recognition. Don't know what happened. I uploaded my driving license, but failed at the selfie for facial recognition. Any other way to verify ID?

kware wilfred
06.05.2026 | 16:56

TOp of the game and responsible.

Rahul
04.05.2026 | 01:12

Valetax is a fraud broker they deducted 779.50$ from my mt 5 number 1031111528 . I was having trades in in buy positions on Monday I booked my profit when I placed withdrawal they rejected it and deducted funds from my balance. No response from customer service. Fraud broke stay away from this broker if you wana safeguard your funds. Thank you for your scam.

lora muda
01.05.2026 | 12:13

Kembalikan kemengan data

kopifx
14.04.2026 | 01:34

do as our likes

Klaus Mikaelson
10.04.2026 | 01:10

This company is a total fraud that showed up from nowhere, I personally know a few people that have been scammed by them, They offer 5% return a day for a 100$ investment which is ridiculous, you multiply that 2 years without withdrawals and you are millionaire 😂. One of their scammer agents who goes by the floor name Parthiban doesn’t quit calling me. If you are even considering them DONT

Nat
10.04.2026 | 00:26

You’ve updated the minimum deposit of $1 to $8; however, when we try to make a deposit using Skrill or other available payment methods, it is shows as $10. The $1 minimum deposit is no longer available. So my question is : What makes you unique compared to Exness, XM, or JM then since you changed the only thing that makes you special and unique?

morena Kill
07.04.2026 | 20:10

good aplikasi

Cious Olu Alade
06.04.2026 | 10:31

fast and swift experience using there website

Lori Anderson
17.01.2026 | 14:25

Not good anymore , Constant payout issues , Please avoid if you can .

Raja Shahnaz
14.01.2026 | 08:55

All the agents are nice and very helpful. Thanks

Cuan Saputro
13.01.2026 | 03:54

I have trouble about my deposit to Copy Trade money manager, belong 15 menit is done, thank you valetax, iam confident to trading again, the customer service is fast response to client, ayo segera join gaes jgn tunda lama2 keberuntunganmu disini.

customer
08.01.2026 | 02:34

Not good Need to improve a lot.

ahmad seeyar
07.01.2026 | 15:38

It’s fack platform I make deposits 500 dollars Then not credited to my account They said tomorrow after saying 24 hours need the time Now saying no have any money

sam nyaga
07.01.2026 | 09:06

The Company has excellent platforms with unparalleled customer service. I would recommend this platform to both new and experienced traders

MANOA
07.01.2026 | 09:00

I have been trading with valetax for about 5 months now and I'd say their app is very user friendly, their support team have always been there to help me with anything I had and depositing or withdrawing with valetax is very efficient. I got my withdrawals immediately and there was no issue. I am looking forward to staying longer with them since they have given me a good experience.

Pip Hunter
07.01.2026 | 09:00

Best Broker ever. Lightening speed deposits and withdrawals

Kiplangat Samuel
07.01.2026 | 08:58

Transparent

allan kituzi
07.01.2026 | 08:56

i am a fund manager i have been trading with Valetax for 2 years i have received the best trading conditions and customer service

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