QuantumFX (General Branding) EN

Trading.com customer reviews

Updated: August 11, 2026
Trading.com
Views708
Summary
Reviews are mixed: many users praise Trading.com as very beginner‑friendly with a clean, intuitive platform and mobile app, fast execution, useful charting tools and promotions or welcome bonuses that make signing up and depositing easy. Several reviewers report excellent, fast and helpful customer support experiences and appreciate its suitability for day trading and building diversified portfolios. However, there are multiple complaints about poor or inconsistent customer service, slow responses, lack of communication on delays, unresolved issues with internal transfers, long card withdrawal windows, and occasional unexpected trade closures. Serious privacy concerns were raised by one reviewer who alleges the broker requires sensitive documents (ID, utility bill, W‑9/SSN) immediately after signup and then fails to follow up, accusing the firm of harvesting personal data and leaving accounts stuck in pending status. Other negatives include complaints about high/terrible spreads, a clunky or useless app/UI for some users, and limited phone‑mode functionality that prevents configuring parameters. Suggested product improvements include adding a “close deal” button on charts and tabs for quickly switching between instruments. Overall impressions range from highly satisfied beginners to users warning about service gaps and potential data/privacy risks.
Damon
04.08.2026 | 13:56

I love how you guys made it so easy for me to sign up and deposit so I can get to trading. Every other one was so much more complicated and asking so much more questions. Best 100%

Calypso
28.07.2026 | 23:21

Choose to open an investment account after reading promising reviews on social. their welcome bonus helped me navigate through their app and test the products they offer.I am trying to build a diversified portfolio with ETFs and Tech Shares for long term. So far so good.

ApoTrader
28.07.2026 | 22:55

I trust them with my portfolio. Nice intuitive mobile app. Experienced some issues which where resolved. I had a nice interaction with support.

Jakub Synek
10.07.2026 | 11:39

Uselles app, lots of waiting, stupid UI.

Aamir Muhammad
03.07.2026 | 18:23

Goodddddddd

Gendlal Baiga
03.07.2026 | 08:03

Mujhe trading sikhana

Patryk Tadeusz Gierszewski
01.07.2026 | 22:06

Comfotable to use

Sigis
29.06.2026 | 19:11

Worst client service. Waiting for number confirmation already more than 2 weeks. Support answers about nothing. Fake,scam,

Rubirizi
28.06.2026 | 00:18

What went wrong this time This time service was slower than expected and there was not enough communication about the delay How can this Company improve The company can improve by communicating better with customers and providing faster service

Cristian Popescu P
26.06.2026 | 22:10

Keep it on All the best

Ovidiu Paul Negrea
24.06.2026 | 21:37

Terrible spread, horrible customer service, I had an issue with an internal transfer ( from their wallet to my trading account) , I ve spoken with an agent , I supposed to get an answer but they never came back to me. In this case I decided to withdraw my money and they said the card transfer will take up to 14 working days:)))))

William
23.06.2026 | 22:50

Live agent was connected without any wait

TUG Boys Gaming
15.06.2026 | 18:42

Good Trading

Elizabeth DG Nicchio
11.06.2026 | 21:34

He was very efficient and helpful

Cassius Smith
21.05.2026 | 20:31

The easement to trade is unbelievable and one of the best forex platforms i have ever been on.

Martin
14.05.2026 | 15:09

Stay away from this broker! They are involved with identify theft. I signed up because I have a lot of US based traffic from my website and they offer a partner program. I work with other brokers who do not accept US traders. So I thought it would be mutually beneficial for me to partner with trading.com. Immediately after signing up, you have to scan your ID and utility bill. And it get's worse. They even make you provide your social security number on a W9 form. Again, this is immediately after signing up and before they even consider you. So all this sensitive information even if they have no intention of working with you. I did all this like a fool. Then I get an email from someone named Laura asking some questions. I replied back to her questions fast. Her email said "If there is a fit, we will follow up with next steps". These people are so arrogant that they won't even bother sending you a rejection reply. They take your ID, make you fill out a tax form, and won't even bother replying to you later! An honest broker would require ID and a tax form only AFTER accepting you. They intentionally do it backwards to harvest your information! Now all my information is out there with who knows who. My back office is still stuck in pending mode after waiting a couple months. They do not reply and do not even reject you. They simply harvest your information!

Danny White
07.05.2026 | 15:18

I would recommend Trading.com to anyone who wants excellent customer service, and an easy to use platform and app. I am very impressed and satisfied.

Johnny Starzee
03.05.2026 | 12:08

This platform can be used if you are a day trader or someone just trying to find their way in the world, it’s a user friendly platform that offers promotions and other ways to fund accounts and plenty of tools at your disposal to dissect the ever changing markets.

Kevin
28.04.2026 | 05:31

Trading.com is ideal for beginners, such as myself, simply because it provides a very user friendly platform for beginners to hone their skills. Their dedication to making sure that traders have all the necessary information and tools to succeed is quite apparent. I have full confidence in Trading.com!

Micheal
23.04.2026 | 21:58

The representative was unable to assist me with finding a definite outcome to a complication I posed apart from that I was able to better understand trading.com more than I intended to furthermore mere steps were given in order for me to resolve a conclusion

Mark
12.01.2026 | 02:30

After using Trading.com I have noticed some very troubling issues. buy limits that clearly have been hit NOT putting me in the trade, I have screen shot. also the free $100 for a new account they will take it away if you dont trade on that account for a period of time, even if your active on the practice account they will take it back without warning and customer service is rude about it.. without any warning really shady. but the real issue is the trading.com website when trading on there site its unreliable and seems to be different than other charts. red flag. I would never put real money in the account due to trust issues. To bad I had high hopes. the spreads and the unreliable trading is why I gave it 2 stars.

Orlando Maura Ruiz
10.01.2026 | 05:34

The platform in phone mode is very inconvenient; it doesn't allow you to configure parameters.

Joseph Craggett
30.12.2025 | 23:36

I love the simplicity of the Trading.com charts, great for us beginners!

Ap
23.12.2025 | 20:27

I’ve had a good experience with Trading.com so far. Execution is fast, the platform is clean, and everything feels straightforward for opening and managing positions. It’s definitely one of the easier CFD interfaces to work with. There are two features that would really improve the workflow: • A “close deal” button directly on the chart. This would make it much quicker to manage active positions without navigating through menus. • Tabs for multiple instruments above the chart. Being able to switch between charts instantly would make monitoring several markets far more efficient. At the moment, you have to exit the chart and search or browse again, which slows things down during fast‑moving markets.

Leopold Biaou
16.12.2025 | 04:15

Easy to trade

Rogers Hannah
15.12.2025 | 13:19

Impressed with their customer service. 10/10

BIGDEY
09.12.2025 | 22:38

Excelent.............

Tony
09.12.2025 | 21:39

Great customer service

daisy
08.12.2025 | 19:44

natacha was quick and sweet!!

Cristhian
19.11.2025 | 15:22

I close the trades out of nowhere and I have to lose money

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