QuantumFX (General Branding) EN

Trading.com customer reviews

Updated: September 20, 2026
Trading.com
Views780
Summary
Reviews are mixed: many users praise Trading.com as very beginner‑friendly with a clean, intuitive platform and mobile app, fast execution, useful charting tools and promotions or welcome bonuses that make signing up and depositing easy. Several reviewers report excellent, fast and helpful customer support experiences and appreciate its suitability for day trading and building diversified portfolios. However, there are multiple complaints about poor or inconsistent customer service, slow responses, lack of communication on delays, unresolved issues with internal transfers, long card withdrawal windows, and occasional unexpected trade closures. Serious privacy concerns were raised by one reviewer who alleges the broker requires sensitive documents (ID, utility bill, W‑9/SSN) immediately after signup and then fails to follow up, accusing the firm of harvesting personal data and leaving accounts stuck in pending status. Other negatives include complaints about high/terrible spreads, a clunky or useless app/UI for some users, and limited phone‑mode functionality that prevents configuring parameters. Suggested product improvements include adding a “close deal” button on charts and tabs for quickly switching between instruments. Overall impressions range from highly satisfied beginners to users warning about service gaps and potential data/privacy risks.
Eddie
03.11.2025 | 19:50

Awesome support!!!! Very fast response time!!

Mohamed
22.10.2025 | 15:07

Very good so far!

Customer
08.08.2025 | 14:13

Confusing, maybe I am just dumb, training is lame

Amandeep Singh
09.07.2025 | 01:37

Too much spread

Reese Torres
03.07.2025 | 15:39

Great to learn and hone your skills with the practice account. Plus they give you $100 for when you feel comfortable to trade real money. Plenty of lessons to help teach you. I haven't won yet but the monthly paper trading challenge is a big draw for me I want to win $6000.

Adrian Fowler
29.06.2025 | 16:45

Have to reset to open application most times.

Mike Bray
27.06.2025 | 15:58

MT5 platform isn't working well

Arnie
13.06.2025 | 14:01

This has to be the best broker I've came across. I absolutely love you guys. Thank you, for everything. look forward to keeping the trades coming!

Justin Goldberger
06.06.2025 | 05:11

Withdrawal process is ridiculously slow. Looking for another option as that's unacceptable for me.

Sam
01.06.2025 | 18:43

Their spreads are too big. Too many better options.

Nikolaos Papas
27.05.2025 | 19:57

I’m very happy with trading.com

Consumer
22.05.2025 | 21:08

Im not remember

Eliezer Andino
16.05.2025 | 16:30

Platform is fast, easy to use. I have been trading forex for 18 years. Trading.com is going to be the next firm taking it to a whole new trading experience and will become a force to be dealt with. ELIEZER ANDINO

OTW Dwan
09.05.2025 | 14:28

Absolutely one of the best trading apps

justaccurancy
12.04.2025 | 00:04

Won the prize competition top 3. Despite common issue(ss)staying positive still make few hundred dollar just from the paper trading competition.

Lemark
05.04.2025 | 00:05

I didn't like being closed out of my trade but it was for the better. I do like how easy it was to transition between both trading.com and MT5 I look forward to learning more about your platform and growing my account.

Freddy
03.03.2025 | 20:50

Excellent app, the customer service is A+, they makes it easy to and reliable to create account

Laquay
12.02.2025 | 19:30

Me making a little profit and gaining insight in the market using forex.

Antonio
01.02.2025 | 17:10

Great for beginners, and professionals will love it as well.

Chrisnel
31.01.2025 | 15:55

Everything is good,

Corey
30.01.2025 | 19:15

Got no help at all

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