Toptrade customer reviews

Updated: May 7, 2026
Toptrade
Views11
Summary
Customer experiences are highly mixed. Several traders report strong profits (examples include growing 1 BTC to 3 BTC and ~35% returns), fast withdrawals in some cases (one took 10 minutes) and helpful account managers, timely trading signals and overall satisfactory service. However, many users accuse the broker of scamming practices: refusing or delaying withdrawals, repeatedly asking for more deposits, allegedly manipulating equity balances, and creating pressure to add funds. Support responsiveness is a frequent complaint — long delays in replies (hours or days) and unfulfilled promises from assigned fund managers are common. Some withdrawals have taken days or have been unresolved for months, with at least one user saying a large payout required relentless chasing and police involvement to recover $121,830. There are reports of agents encouraging specific trades and asking for minimum deposits (claims that small amounts were “too small” and $1,000 is needed), and multiple users advise reporting the company to authorities. A few individuals credit particular staff members with help in resolving issues, but overall the reviews warn to exercise caution and do thorough research before depositing.
Prim
03.05.2025 | 03:05

Bio was the help when i couldn't takeout my m0ney

Steph
05.09.2024 | 00:51

I have been trying to withdraw my money since 8th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. It's their formula to squeeze as much out of you in any way possible. Just wish I did my own research on toptrade.group before trusting them,I would have run a million miles immediately!!!! Best thing to do is report to police or proper agencies and make sure to put as many reviews of your experience with these scammers all over every kind of media possible, so we may help other people from being scammed. To help desk or whoever replies to these reviews from toptrade.group yes I have sent emails to help desk contacted agent(no response) and called help desk but still get told its in process.It only takes 3 days to have money in my bank from the date withdrawal request approved, as you have proved to me when withdrawing 100k USD. Account in question Withdrawal ID is 90694. Amount is 121,830 USD. Withdrawal request was made on 8 April. I was relentless, as well as Informing Police and instructing "E*V*I*D*E*N*T*L*T*D as they were able to work on my withdrawal and re coup it. l will carry on posting this review everywhere. You will not be able to type toptrade.group anywhere without having a warning flash up.

Milan Bransic
11.07.2022 | 12:29

I have been with Toptrade since the 18th September 2020. Results do not lie and I have made around 35% profit since I began. I have read bogus reviews on here, obviously from others offering EA’s, but I won’t be investing my hard earned money with any one else. Toptrade provide an excellent service and I would highly recommend this guys

optimalrefunds
19.02.2022 | 08:50

google my username for assistance!

SURESH D'SOUZA
07.02.2022 | 12:38

Professional Scamsters ! That's what they are. Ask to deposit small amounts first, then by their sweet talk ask for more & then rip you. Absolutely ruthless scamsters. They even manipulate & change your equity balance figures & can make you a pauper within minutes ! I really do not know how those Gals & Guys sleep well at night with so much of sin on their heads. Beware, please heed my advice. Please do not invest. The name should change from TopTrade group to TopScam group !

Jawahar Rakshit
26.07.2021 | 17:03

I was trying online Bitcoin Loophole to invest small amount Toptrade responded and one of their account manager name Brian asked me to deposit Euro 213 and they will help me trade and make money. I deposited the amt.on 21/07/21 after that two agents spoke to me one was Miss Venessa other George so far havent started trading as they said it was too small amt.at least need $1000 thru reviews came to know that they are fraud co. I have requested to return my money back.Hope they do needful as I have no job and a family,kids to support. please help me

Amanat Ali
08.07.2021 | 15:23

I had experience with this trader and it’s totally fraud. They don’t allow us to take money out from trading account. They keep asking to put in more and more money. It’s say big figures in return when start with them. It’s nothing more than stress. Wouldn’t recommend at all. Wouldn’t recommend at all. I’m in process to get back trough my bank.

Bob
21.06.2021 | 08:59

I have just put a small investment with them. They said they would get my fund manager to phone me. He hasn’t. Can anybody give me a telephone number to ring them please

Marius Montvydas
04.06.2021 | 11:37

Basically they are good. Signals I was receiving in time, my Manager was as well good person.  Only once, I got problem with withdraw. I paid tax, and money arrived only after 4 days. But guys, come on, the only thing which is making me mad is your support team. Please, do something with this, I am getting answers always with huge delays. Imaging, you are leaving request at 12pm, and getting answer at 4pm. This is nonsense. All the rest is perfect.

Olivia smith
13.04.2021 | 08:23

i put 250 eur traded, then some broker called me and proposed trades ( voltsvagen) and (tesla) be made some profits and took them to my bank assistence is good, i would recommende it ...

Major Tamas
12.04.2021 | 16:49

Very positive trading expirience, I started out small but gradually built up to make profits in the market. the withdrawal took 10 minutes . very good senior account manager

uche daniel
12.04.2021 | 16:14

i started with one bitcoin and now i have three bitcoin, which is over 150 thousand dollars, I did not understand the tax, but after i paid, all the money came into my bank account, and even the tax money, i was surprised.

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