QuantumFX (General Branding) EN

Taurex customer reviews

Updated: August 11, 2026
Taurex
Views907
Summary
Reviews are highly polarized. Multiple customers allege serious issues with withdrawal handling, blocked or partially returned deposits, reversal or removal of profitable trades, and account blocking—several specific complaints describe deposited crypto funds not fully returned (one user deposited ~USD 27,000 and received only ~USD 10,300), a $1,950 deposit where $2,032 profit was confiscated, and a USD 40,000 account with USD 13,851 disputed; several reviewers report filing complaints with the FSA or threatening escalation. Other recurring complaints include opaque trade execution and platform display problems (trades executed but not shown to the user, later closed at a loss), lack of official execution reports or timestamps when disputing trades, sudden drastic reductions in previously generous swap/interest refunds (claims of swaps falling to ~30% of previous levels), and frequent deposit/withdrawal processing failures or unexplained changes in payout channels. At the same time, some users praise fast execution, very tight spreads, strong educational content and community streams (notably Connor), and helpful individual support agents (named examples: Alex, Hannah), calling the platform reliable and recommending it for larger accounts. Overall sentiment is mixed but leans toward caution: several reviewers label the broker untrustworthy or a scam due to fund and profit-handling practices, while others report positive service and good trading conditions; potential clients are advised to exercise caution, verify withdrawal and execution transparency, and consider regulatory recourse before depositing significant sums.
MarcoP
04.11.2025 | 13:49

Support working on holiday and answer!!

Victor Ekwere
01.11.2025 | 01:30

Please I need your help

Lara Platt
30.10.2025 | 10:26

My time with the Taurex community has been genuinely rewarding. I’ve learned so much from Connor's live streams, which are packed with insight and energy. Trading with the Taurex community has been both fun and enjoyable. Connor, Taurex is truly value-driven, and I appreciate their commitment to education. I’m excited about the new learning resources they’re developing and can’t wait to explore what’s coming in the new year.

Jack Faulkner
29.10.2025 | 09:53

So glad I found Taurex, spreads are the sharpest I’ve come across which is perfect for my style of trading. Best thing about them though are the weekly streams, I always seem to have a good trading week when I watch Connor’s streams and listen to his analysis. Great content, thank you

Israel Ansias Love
27.10.2025 | 14:45

⭐⭐⭐⭐⭐ A thousand stars for Taurex (Zenfinex Global Limited) Positive Experience – Highly Recommended I want to express my deepest appreciation to the entire Taurex (Zenfinex Global Limited) team. From my personal experience, I can confidently say this is an outstanding platform—reliable, transparent, and backed by world-class customer service. Every detail is designed to make users feel supported and secure. Trade execution is fast, the interface is intuitive, and the care they provide shows professionalism and true commitment. It’s clear there’s a remarkable human team behind this company that genuinely cares about their clients’ success. I wholeheartedly wish the entire team continued growth, innovation, and success—may you keep helping more people reach their financial goals. Thank you for your trust, quality, and daily excellence. ✨ With appreciation and gratitude, Israel Ayala Alfaro

Hassan B
22.10.2025 | 19:09

nothing but great things over here, really impressed

Sinatra SZN
22.10.2025 | 19:07

excellent, never had an issue with them and they are one of the best!

Kirkton
22.10.2025 | 16:25

Since joining Taurex I have found them to be professional honest and transparent, Communication with the support team is excellent, Coaching is beyond my expectations, Connor Woods is the Senior Market Analyst/ Trading Education Manager he is exactly what traders need , he is well informed in all markets and shares his knowledge and experience freely with all members of the community, his coaching style is thorough, honest, his transparency is so refreshing for community members new to trading and experienced trades alike,

Daniel Jones
22.10.2025 | 10:31

Taurex has been a really good broker backed prop firm and an excellent community to be a part of. They share their payout certificates on a regular basis which adds confidence to them being reputable. Connor Woods is a fantastic market analyst who shares incredibly valuable market insights twice a week by live stream on you tube and these have benefited my trading greatly!

Jake Huthinson
22.10.2025 | 10:15

I’ve really enjoyed Taurex as it has everything in one place, from demo’s to live accounts, MT5 accessibility and even their own economic calendar. In addition, I’ve joined the Discord and lives streams ran by Connor. He provides really insightful knowledge, his own opinions on the markets and small tips and tricks to stop blowing accounts!

Robert O Masasi
20.10.2025 | 10:43

Trust worth

Adam Nor
17.10.2025 | 09:02

I used this broker for one-year now. Trusted broker. Good service and very helpful support

Ibrahim Gharib
10.10.2025 | 10:50

best broker ever The trading conditions are great, and the support team is so helpful. 100% recommended

Devil David
29.09.2025 | 19:44

Stolen my money 1274$ and didn't want to process my withdraw

Raymond Trainor
16.09.2025 | 03:37

I have an account, I have filled out all the paper work, sent in pictures of my drivers license, every time I try to withdraw or transfer funds out I get a pop up that says "Not Verified by Real Name" customer service will not respond to my inquire about this.

Muhammad Afifi
12.09.2025 | 01:52

i am just a new and fresh with this company but i feel good and comfort with the service they given,very recomanded

Mr Viper
10.09.2025 | 00:12

Great Customer Service....fast response and really helping for any issue, I will recommend this broker for all traders

Hristo Chenkov Atanasov
09.09.2025 | 22:17

Their prop firm is a scam I bought a funded account and never get access

Ramba
07.09.2025 | 00:40

Quick action, nice servis and recommended.

Abnash Chander A/L Kamal Dev S
05.08.2025 | 17:14

The platform is good. Deposit to my account is without Hassel. Support system is good too.

Muhammad Yasir
04.08.2025 | 15:07

Taurex is a Fraudulent Company.... I want to alert everyone about my terrible experience with Taurex. They stole my profit amount and even deducted money from my account despite me providing everything they asked for. They kept requesting personal documents, which I fully submitted, yet they never released my funds. This company is 100% a scam, and I strongly warn everyone: Do NOT trade with Taurex! Stay safe and protect your money.

Mohd Afiq Fahmi Bin Rusli
02.08.2025 | 10:07

So far Oke² Fast reply for customer service Give answer to the question asked

Azhar
02.08.2025 | 01:41

all response and transaction are fast. and easy to use.

Mok Timoh
01.08.2025 | 10:39

Customer service is good

CAIRUL NADZIM
31.07.2025 | 23:57

First Time experience dealing with Taurex was pleasant. Thier team are very helpful and committed with opening my bank account and transfering deposit. Creating safety and secured transaction is their priority with all engagement reporting and approval. There are always room for improvement in their system and process to make our experience user friendly and ease of use to be achieved and to be informed of problems issue faced by us in the process so that it can be resolved immediately. Keep up the good work team.

Page loaded in 133.00 ms