RaiseFX customer reviews

Updated: April 1, 2026
Views1063
Summary
Reviews about the broker are sharply divided. Many users praise the platform for its professional, friendly, and efficient customer support, especially mentioning employees such as Alisson, Jessica, and Melissa. They describe the assistance as quick, helpful, and patient, highlighting good communication after registration and reliable help with technical issues. However, a large number of reviewers strongly accuse the broker of being a scam. Complaints include high commissions, withdrawal delays or impossibility, manipulated spreads, stop losses being triggered unfairly, and overall loss of funds. Some mention suspicious connections with fraudulent Telegram traders and claim the broker is complicit in these scams. Overall, opinions range from strong satisfaction with customer service to serious allegations of dishonesty and financial deception.
Zeeshan ali Zeeshan ali
07.01.2026 | 07:44

Totally scam I have deposited 300 usd into it and when I want to complete kyc they just say document mismatch while every single document is right and perfect as asked they are just stalling my withdrawal I am asking them here to complete my kyc manually

amine ammar fx
21.12.2025 | 10:09

Beware of this broker cheater I've been a client with them since March 2025 and haven't had any problems. But yesterday, I withdrew $44 and only received $34. When I contacted customer service, they told me it was due to network overload (erc20). They charged a $10 withdrawal fee for $44. I told them I was withdrawing to trc20 and sent them all the necessary documents. Today, I withdrew $178 as usual to trc20 and received $175, which makes sense. When I withdrew $44, I received $34, and when I withdrew $178, I received $175. They still haven't explained this to me. I'm now sharing my experience and warning everyone about this broker.

jim
19.12.2025 | 17:49

big big scamer be very carful they dont gave me my deposit of money !!!!! be very carfeul with dont give them money they are broke like broker they dont money so if you win a trade with them they not gonne give you your money

Chamseddine Benhamed
04.12.2025 | 22:15

Scammers! Be careful! I opened two opposite positions (Buy and Sell) to validate my account. I closed them at the same time to neutralize the risk, and my balance was 299€. I then went on vacation. When I came back, my balance was 60€. I lost 240€ for no reason. They changed the close event datetime and made me losing in both buy and sell of the same asset! imagine!! I contacted support and they said that according to their logs, I did not close the positions. This is a lie. Their support is useless and their only goal is to close the ticket. They are scammers and they stole my money.

Jia
27.11.2025 | 17:43

Thank you to Sofia for the support!

R.W Dean
25.11.2025 | 17:55

Léa and Florian helped me with a transaction issue I had, it was resolved and my account is up and running! great customer service!

Diaxoww
25.11.2025 | 13:27

Merci à adrien c’était super !

Bella Vida
21.11.2025 | 11:54

Thank you so much for your help Nina! You knew what the issue was right away!

Martin C.
20.11.2025 | 16:43

Thank you Nina for your immediate response and help with my withdrawal. Nice to talk to a real person.

Laurent V.
20.11.2025 | 16:39

Great platform. Great customer support. I had an issue finding a symbol, this was fix in 5 minutes. Thanks to Nina for her help!

Kévin Cazal
19.11.2025 | 10:22

Good support team, handle your inquiries without any problem Thanks to Adrien for his support :)

Nika Andaya
18.11.2025 | 13:50

I deposited $300. There has been a lot of scam reviews but I still pushed through. Fortunately, I did received my withdrawal but the available is only on crypto. I deposited through card and withdraw only on crypto.

Raza
18.11.2025 | 13:33

Thank you to Élodie for her help! she was responsive and made my verification easy which was being rejected for two consecutive days!!

John Pepper
18.11.2025 | 11:20

Quick response from Elodie - thanks

SARL AGEDIS
17.11.2025 | 17:11

Thanks for your kindness helping

Jeremi Sebastiá
12.11.2025 | 13:24

Empresa serial, bien servcio de atencion Al client. Allison me ha atendido muy bien. Recomiendo esta empresa

Laurent H
05.11.2025 | 21:10

Very good support service 👍

Farah Asma
31.10.2025 | 23:23

They stopped my trade who did hit my tp on sl by error i write an email to the support who asked for proves I have sent the screenshot and a very détailed explanation to wich they didnt reply After many mails they finnaly reached out but didnt get remboursed the full part

Sonny
22.10.2025 | 14:36

This platform associates with scammers from Telegram. Everything works well until your funds disappear from your account. You can't even withdraw: when you try, it says that there is "no available accounts" to choose from and withdraw from. How can there be no account while I am literally connected to my account?? I would recommend everyone to avoid this platform, as I am not the first person it happened to for sure and they simply can't ignore the activities of the traders they partner with. They profit from the funds that these people attract to their platform via the deal they have together and if they keep working with this type of individuals despite all the scams, they are just complicit.

Umair Hassan
12.09.2025 | 21:31

Thank you so much Alison highly appreciate your support thans again..

Stankok
12.09.2025 | 12:33

Broker au top, l'assistance chat en direct avec jessica a été super rapide, très efficace comme interlocutrice, merci à elle 👌🏻🔥

Josua Emmanuel Arias Cevallos
11.09.2025 | 10:50

Thank you to Alisson for her help!

Logan Sustranck
04.09.2025 | 09:33

Merci à Alisson pour son aide !

Jeremie Sylvestre
02.09.2025 | 17:26

Thank you Alisson for you’r help

good seed
02.09.2025 | 16:51

Merci au support tres reactif et sympathique. Merci Alisson, situation réglée en 5minutes !

Edouard
29.08.2025 | 13:55

Great customer support! Very helpful and patient. Special kudos to Alisson to help me a lot. A very professional person. RaiseFX is trustworthy and professional!!

hugo spoto
13.08.2025 | 01:50

Thank you so much Jessica

Eric Magro
25.07.2025 | 20:18

Call from broker after registration: interesting and reassuring conversation. Reactive and efficient chat support for Mt5 configuration assistance.

Peter Frey
30.06.2025 | 19:55

Quick , efficient and friendly support

Joé
20.06.2025 | 11:40

Good interaction with client support, especially with Melissa.

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