Purple Trading customer reviews

Updated: November 14, 2025
Purple Trading
107
Summary
Reviews of the broker are deeply divided. Some users praise the company for its professionalism, quick and transparent deposits and withdrawals, educational resources, helpful and friendly support team, and reliable trading platforms. Positive reviews highlight smooth operation, proper regulation, fair spreads, and good customer service, with some clients expressing long-term satisfaction and loyalty. However, many others report serious issues, including delayed or withheld withdrawals, account termination without explanation, high spreads—especially on XAUUSD—unreliable execution during news events, and overall poor communication with inexperienced or rude support staff. Several users accuse the broker of untrustworthy or even fraudulent behavior, claiming to have lost funds due to platform errors or management decisions. Overall, while some clients find the broker reliable and helpful, a significant number of reviews describe experiences of loss, frustration, and distrust.
Gabriela Idalin Vargas Martinez
20.10.2025 | 19:30

The transaction got jammed up until “𝕣𝕖𝕥𝕣 𝚒𝚎𝚟𝚒 𝗌𝗍𝖺” stepped in with strategic precision. Legal action had to be taken before they reluctantly coughed up the dough.

Daniel Navarro
18.10.2025 | 04:06

Тhе wіthdrаwаl оf $71,000 wаѕ dеlауеd untіl Nаthаn Rесlаіm LLC ѕtерреd іn. Lеgаl іntеrvеntіоn wаѕ nесеѕѕаrу bеfоrе thе рlаtfоrm rеlеаѕеd thе fundѕ.

Sayyed Yasen
19.09.2025 | 02:29

Yes puarpla tridiagn best app

LL
21.07.2025 | 18:37

My client appeal towards service department was accepted and what was promised was also done to my satisfaction.

tom carlson
20.05.2025 | 03:50

They are very rude and disrespectful and the customer service is the worst I have ever experienced in the world, stay far away from this joke of a company do not waste your time

Jackie M
04.03.2025 | 19:47

I am using purple trading to practice demo trading and so far it's been good, the spreads are decent and connection is MT5 has never dropped. I am new to forex and from trading in purple trade has been a great way to start

Jaroslava
13.08.2024 | 10:21

Quick, exact, helpful, friendly and correct.

Alex RammosAn
05.06.2024 | 16:16

Horrible. I had moved my SL to entry an in the news now it got to my previous SL and im down 2%, while in OANDA the i didnt see so major fall. Avoid at any costs especially for XAUUSD. I almost lost my account with these scammers

Mr Amin
04.06.2024 | 08:38

Horrible spreads for the XAUUSD about 28-30 points during Asian Session. Compared with Fusion Market/IC Market the difference is almost 15 points. The broker is not suited for scalping.

The Crixus
13.03.2024 | 13:55

Spread its awful

Zbynek
04.01.2024 | 01:53

I am shocked to read here so many negative references here. I am using Purple Trading for trading since 2016 and never had a single negative experience. All my emails and requests are quickly and profesionally responded. There are people like Jaroslav Tupy - experienced professional traders giving free live trading sessions every week in order to teach retail traders how to trade. They give all the trading tools free of charge to its real clients. So once more - these negative refrences here are shocking for me and it seems to me that it is some campaign which started at the end of the year 2023 and aims to damage reputation of Purple Trading. It is a shame...

Peter
28.11.2023 | 09:57

Very good customer experience, nice PurpleZone and quick bank deposits/withdrawals. Try investing strategies, some are really great!

Frantisek
19.11.2023 | 18:57

I am very satisfied with this broker. Fast execution, compatible spread. And very good support from them.

Lm
15.11.2023 | 22:18

WARNING! Scam!

Andrea Kollárová
15.11.2023 | 12:46

Terrible experience. They made a mistake, I lost money and they are not willing to find resolution and refund back. Unreliable and this is not a serious approach. You can't trust him at all.

Marika Adameova
15.11.2023 | 11:02

If you do not lose your money go away from them and avoid them. Big disappointment. I do not recommend. They make mistakes that lose your od money and are not willing to solve the problems.

Lukas Cerkala
14.11.2023 | 22:14

My experience with this broker is very bad. 10 days after requesting the withdrawal (the email confirmation has arrived) and the money still hasn't arrived. Problem with payment of entrance fees as a reward for partners. Termination of cooperation to my IB partners without any eason (2x by mistake). Very difficult communication with support, where works people without appropriate experiences. Moving and transfering me and my partners structure, despite my disapproval, to another partner structure. Very high spreads - expenses for trading. Plenty of brokers has much lower spreads and commissions. I really do not recommend this broker for obvious reasons.

Bartosz Smith
09.10.2023 | 10:12

Very good broker. Regulatory compliance, honest leverage and margin amounts. Attractive and clearly explanined spread and commission rate. Easy deposits and withdrawals. Good trading platforms and trading hours. Great mount of forex markets available. Educational tools available. Special thanks to Mr Tomasz who is looking afetr me and explained everything clearly.

Rafael Podolak
04.10.2023 | 18:25

Super helpful team. With super helpful diagrams that make it easier and safer on the market. The team is positive and willing to help.

Ondřej Bobek
11.08.2023 | 16:29

Terminating account without explanation. Ugly GUI

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