770
Reviews
I HAVE ASKED THE SAME QUESTION SINCE 29/12/2025 AND STILL HAVE NOT GOT A SENSIBLE ANSWER. HOW OD I GET the MONEY OWED TO ME.
Customer support helped
I was quickly transferred to an agent and Elle was very thorough with the options, made sure verification is leit and quick to assist me with what I needed. Thank you!
It was amazing they are very kind and polite. Everyone have so much patience
nice company
Excellent customer service. Keep it up
It was a great service provided by Daisy, she cleared my issues in no time!!!
I had some problems withdrawing my funds. The support function was ready and available on the live chat and assisted me with professional guidance - Problem solved:-)
Immediately support nd trustable
Quick response and I got solution for my account.
Very fast and helpful
The platform has a patient, good and HONEST customer servives. I was surprised that a member of their customer services who is like my front line, came and wrote to me that i have a 184 usd montly comission, which i was not even aware of, He asked me to wittdraw it, or frward it into my trading account and trade. Bcs i had some difficulties in doing it, he came to assist and we then discovered i had 212 usd, and when he asked me to click on " Review Rabate" , i did and imagine what i saw 723 usd. It was like a New year gift. This happens today 31.12.25. Imagine how i gonna celebrates the end of year getting into the new year🍾🥂🍻🍺. I just have to withdraw the change into my credit card right away.
Deposits with PUPRIME were quick and straightforward, and withdrawals were processed smoothly without issues. The process feels secure and reliable.
I've had a positive experience using PUPRIME so far. The platform is easy to use and stable, which makes trading straightforward. Customer support has been responsive and helpful whenever I had questions, and withdrawals were processed without issues. Overall, I'm satisfied with the service and would consider PUPRIME a solid option for traders looking for a reliable broker.
instant response from the chat team
Mel, the agent was professional and polite and took care of my issue, eventhough it was 2:30 AM. I am very pleased with the outcome.
Was a great experience with customer support team
Very great support
Fast reply, eager to help
Google Authenticator
Excellent customer support especially "Willie", Thanks for your support.
The quickly help
Jack helped me and it went well thanks to Jack !!
Samuel Yong is very quick to respond and very professional, love the 100% bonus! Very happy with this broker highly recommend!
My account manager Shien is really helpful.
Created an account yesterday. Deposited money. Only then did I see that you can get a 100% bonus if you deposit through a link. I asked if I could still do so. Received the bonus two hours later. Fantastic!
Puprime stolen my all balance(deposit+profit) Under the pretext that I deposited in USDT and all my profits are from the gold/dollar pair, and that I withdraw my profits immediately after the trade and then open quick trades...they really think that I'm abusing the bonus this way...it's disguised theft
PU Prime falls short as a reliable broker, with my personal complaints filed against them—one with the Financial Commission and another with the Financial Services Commission of Mauritius—highlighting deep issues in compliance, trading conditions, and withdrawals. This offshore broker is already under scrutiny by these regulators, and piling on more complaints could force real improvements. Rally fellow traders to report problems and demand better standards.
Vic was so kind and he helped me so quickly to resolve my problem
My account manager Shein is very helpful