PU Prime customer reviews

Updated: April 4, 2026
PU Prime
Views770
Summary
Most users highlight the broker’s reliable and user-friendly platform, smooth app performance, and transparent operations. Customer support and account managers receive consistent praise for being responsive, professional, patient, and helpful, solving inquiries quickly and providing clear guidance. Traders appreciate the educational webinars and the attentive service, such as follow-ups after withdrawals. Withdrawals are processed without issues, and copy trading is seen as a convenient time-saver. Overall, clients value the professionalism, transparency, and supportive environment, while some anticipate more profits and future promotions.
Samson Khan
19.01.2026 | 07:52

Good support answered my all questions

Maria Calina
18.01.2026 | 23:03

amazing custumer support and super fast withdrawals.

Slava Marcel Koppel
18.01.2026 | 21:48

Hara helped me great.

Hilda Schults
18.01.2026 | 20:40

Great company. Support is fast and spot on. The copiers they have are very successful.

Zayn
18.01.2026 | 20:23

great help by Danica. quick fix and good communication

Kobus
18.01.2026 | 19:38

Very helpfull

Taimur Ahmad
18.01.2026 | 18:23

This is a great and safe broker

Anthony Obiajulu
18.01.2026 | 14:31

You guys should work on depositing and withdrawing, to make things faster because why taking more than 24 hours still haven’t seen my deposit still on process till now

calvin christian arreglado
18.01.2026 | 09:22

supports have patience and easy to talk to

Andrés León
18.01.2026 | 01:04

Danica helped me out with a matter concerning to redeeming a 100% bonus which I couldn't it. Her response was very quick and polite.

Aman
17.01.2026 | 21:08

Really understanding, took time to actually hear me out and what my issue was, made me feel alot calmer. Explained things really well

SANGRAM PATIL
17.01.2026 | 11:04

Hey eveyone Myself sangram from india Maharashtra sangli city I am using this from 2020 Nearby 6 years working Best broker in all services No deposit no withdrawal no sprade no stoploss hunting no anything isshu Thank for getting best service from PuPrime Best wishes for upcoming services for all client Special thanks mr vinod burge sir and technical team to support us❤️

Ahmed mudey
16.01.2026 | 21:42

Amazing support from Danica, quick and efficient. Really happy!

Vetri S
16.01.2026 | 20:52

Good support

Kennet Sörensen
16.01.2026 | 18:43

Keep away from depositing to this firm, they will show you fake withdraw notices and refuse to give you back your money,

Ayomipo Kadiri
16.01.2026 | 15:07

The customer service is really great. Withdrawal is as fast like the speed of light. The copy trading service is very much good too.

Nassim Ben
16.01.2026 | 14:14

ACCOUNT 23007346 My experience with PuPrime has been extremely negative and alarming. I executed six completely normal trades, manually, on different timeframes and at different moments — not simultaneously. There was absolutely no arbitrage, no hedging, no high-frequency trading, and no suspicious behavior of any kind. These were simple, honest trades like any retail trader would place. The moment I requested a withdrawal, PuPrime blocked my account and deleted all my profits, accusing me of “arbitrage” without providing any proof, data, or clear explanation. This accusation is entirely false and technically makes no sense given how the trades were executed. After this happened, I realized that this is far from an isolated case. Many other clients report the exact same pattern: ➡ normal trading ➡ withdrawal request ➡ account blocked ➡ profits removed In my opinion and based on my experience, this behavior raises serious concerns about the legitimacy of the platform. A broker that confiscates profits without evidence and only acts after a withdrawal request shows very worrying practices. I strongly believe this platform should be avoided, and I sincerely warn other traders to be extremely careful so they do not fall into the same situation.

Nojaa
16.01.2026 | 13:53

Keep away from depositing to this firm, they will show you fake withdraw notices and refuse to give you back your money, ive tried to contact them many times and i still cant get my money back. please dont make same mistake and please dont look at 5 star bot reviews

Ahtsham Asif
16.01.2026 | 12:16

Good response time from the support team

kmh
16.01.2026 | 12:15

withdraw issued sucessfully without any problem honest broker

Raahulan
16.01.2026 | 10:26

East to use best customer service.

Alastair wallace
16.01.2026 | 10:02

Great help and very efficient

Wiboon R
16.01.2026 | 08:55

I have problem an got good support from both local PU prime representative and Global info support team.

Bilal
16.01.2026 | 08:08

The customer support some of the agents just don't reply for a long time I guess they're sleeping .the other issue I'd the chat .if I go back and Cole back the chat is gone even if I open a photo that I shared and go back to chat I've actually exited the chat now I have to connect to a new agent

Gabriel sayed
16.01.2026 | 07:52

Go service Thanks Thanks

Rob Cunningham
16.01.2026 | 07:30

My problems where sorted out very quickly

Kadambiz
16.01.2026 | 05:17

Mr Samuel Yong from CR team helped me in my deposit process. Very friendly, professional and helpfull person.

Bernie Renaud
16.01.2026 | 01:01

The live chat help was excellent

mohammed
15.01.2026 | 23:54

better customer service and people who can understand,

Tuytuy
15.01.2026 | 23:47

Best customer service so far

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