PrimeXBT customer reviews

Reviews
Good experience best broker forex trading low spread
Frequently technical glitches occuring due to this making losses and deposits some times credited lately
The button to place and close trades freezes, which then causes loss in funds as Some trades are highly volatile.
Disappointed You guys your application keep crashing

Best application ever 😃
Very good and excellent app
Why am I not receiving my trading bonus
Nice trading platform
Very good and very easy for use with fast widthraul and deposit.
Good app every thing is fine. In computer the web trading is little a bit blurry.You guys need to work on that.
بروكر جيد لم ارى منه اي شيء سيء لحد الساعة
SLOW WITHDRAWAL PROCESS! I think they should implement Exness's withdrawal system. The have more pairs that can be traded which is good! But the sole priority of the trader is his MONEY and how FAST he can get it! The traders Money should never be delayed.
Great user experience. Nice App

My account was frozen without any clear reason, then permanently closed. I’ve been waiting almost a year to get my money back with no success.
Excellent customer support

I deposited funds on Sunday, not knowing it was a crypto account, it came back as funds not received. I sent email to customer support and they asked for a screen shot of the funds transfer, which I sent to them, now they want to know the sources of my funds if I understand correctly, I told them it was from my savings account at my bank, I also told them that I don't want to do business with them and please just refund my money to me. I am waiting for their response. Not a very good experience. My Bank account shows the funds were transferred to Faizan Traders? Does that sound right?
I made a request for a withdrawal and was asked to wait 24 hours. 24 hours later my request was still not processed. I followed up with customer services and was pushed from pillar to post. I regret using this company and urge others to stay away
Good experience this aap exchanged
Everything is just smooth with PrimeXBT.... from registration to deposits, execution and not even 2min withdraw for fiat and crypto. Don't even talk about the crypto spreads.... dont believe me you have to experience for yourself.
Just now started it looks like very good and cooperative with it's customers concern
Only good experience so far, been on the platform for a month, have no complaints yet. Mobile app is decent. Web is also pretty good.
Nice and good
Best broker I've ever traded with

Recently I noticed an issue. My friend had deposited 50 USD to PrimeXBT. He exchanged that money into USDT which converted into 48 USDT. When we were trying to withdraw it through crypto (chain), it was showing the minimum withdrawal limit of 50 USDT. Therefore, we added 10 USDT more. When we tried to withdraw the amount again, that time the withdrawal limit increased and changed into minimum withdrawal=60 USDT. After so many attempts, at last we transferred that money to our local fiat wallet where minimum withdrawal limit was 10. I couldn't understand this issue.
Excelant app.good for all traders.withdrow and deposit in 1 min.
This is one of the best wallets i have used so far. Its fast convenient, reliable and has one of the lowest fees . I am yet to use their trading services. I hope it will make me even use it even better :D

I trade gold with PrimeXBT on a real MT5 account, and at the same time gold was fully tradable on other brokers and even on PrimeXBT’s own demo account, but on my real MT5 account it showed “Market closed” so I could not close my position or open new trades. Gold is normally available almost 24/5 with only a short daily break, so having it blocked for a longer period on the real account without any clear in‑platform notice is not acceptable.When I contacted support, they told me it was because of a “daily push break” for the market, but that explanation does not make sense, because the same gold instrument was open on other platforms and on PrimeXBT demo at exactly the same time. This situation limited my risk management and position control, and I expect PrimeXBT to be more transparent about the real trading hours on MT5 live accounts and to display clear warnings when they impose additional trading stops on important instruments like gold.
This exchange is a scam! This is a fake cross trading margin! The reality is this isolated margin! I learned the hard way! I am a full-time trader Using IC market and Bybit. I have plus 10 years of experience trading forex and crypto. I wanted to have a look at this exchange for the copy trading feature in the future but after trying this exchange. WOW What kind of sh!T this is? I put 100$ to try it out. Got liquidated one time thinking maybe I did something wrong. Then, with 62$ left from my previous liquidation (around0.007064 BTC) I put the same exact trades for BTC I got on Bybit and same exact trades I have on IC market using 0.01 lot. Not even 1 minute later, I got liquidated when the market didn't even move and my free margin is 98%? My trades in profit at the liquidation were with a total of 0.00034262 BTC (around 2.89$) in profit and my losses were a total of 0.00067501 BTC (around 5,71$) for a total of 0.000330541BTC (around 2,79$) and I got liquidated how? So, for a draw of 2.79$ from my total of 63$ of capital for trading, I got liquidated? Really? The hell is that? Huge scam stays away from this sh!t. I have the screenshots! No wonder why they don't have a KYC. Scam for beginners! Plus, the fees are a huge scam! 10 dollars fees for a few trades using 0.01 lot per trade? What a joke! I have been asking to speak to a manager many times. They just ignore my request! They blocked me from the chat. Customer agents in the live chat are useless. They block you when they can't answer some basic trading questions regarding the liquidation issues. They are scammers attracting dumbs investors and nothing else! Another exchange in the crypto community who should put down! This sh!t is not acceptable! Too many scams already in this space! Covesting should stay away from them for the partnership regarding the copy trading! I got screenshots to prove what I am saying, even if they reported me! They are lucky we can't put any screenshot in the trust pilot! Another exchange the SEC will shut down soon, even if they think they are safe in the Seychelles! Because they keep reporting my review, I will post on Forex Peace Army where they can’t!

Yesterday I deposited some funds and it's still not credited I have given all the proof but still they told me to wait for 24 hrs...now I will change the rating if they do the right thing and submit my funds to my account without fraud....as this is one of the only ways to get justice Update: I have received the deposit and the amir helped me well in getting the deposit ...will surely continue my journey here ....4 star for now and if those little bit slowness in execution will be gone...soon this 4 will also become 5 star
Two cross margin trades were vastly in profit, but somehow they automatically got liquidated by PrimeXBT. The combined profit after these trades were automatically closed was +0.06 BTC (about +$6500). Yes you are reading it correctly: Liquidated, yet the PNL when 'liquidated' was +$6500. However, that $6500 realized profit after these automatic sells was not credited to my account. The support told me in a reply that the trades were correctly liquidated. The fact that the liquidation occured while the trades were in profit, with even a PNL of +0.06BTC (+$6500) realized profit after the positions were closed by them, was completely ignored by support. No word about where my money went. The trades and these PNL numbers can be seen in my trade history. It were two longs on XRPUSD and BTCUSD. XRPUSD average long entry: $0.57 XRPUSD liquidated at: $2.38 BTCUSD average long entry: $72k BTCUSD liquidated at: $106k Yes, it doesn't add up. I never experienced this anywhere, even the shadier exchanges of the earlier days didnt dare to do this. Avoid at all cost. I will update this when they actually look into this, so they too see it doesnt make any sense and give me my money back (the profit, and the amount I still had sitting in my account). IF they are honest that is.
