PrimeXBT customer reviews

Updated: April 3, 2026
PrimeXBT
Views275
Summary
Reviews about PrimeXBT are highly polarized. Some users praise the platform for its smooth interface, reliability, lenient liquidation policies, fast withdrawals in certain regions, and attractive bonuses. They appreciate the ability to trade both forex and crypto on one platform and find it generally easy to use. However, a significant number of reviews describe serious issues such as failed or delayed withdrawals, unresponsive or ineffective customer support, hidden fees, unfair liquidation of profitable trades, platform bugs, and large spreads causing losses. Many customers accuse the broker of unethical or fraudulent behavior, including withholding funds, blocking users for asking questions, and applying undisclosed rules to deny affiliate commissions. Several users call PrimeXBT a scam and warn others to avoid it, while only a few report consistently positive experiences.
Concilia
18.01.2026 | 04:02

Most straight forward platform. Really rewarding .

Mongezi Wondo
18.01.2026 | 02:46

Great instantaneous service. I appreciate them in my trading journey. I think people should try PrimeXBT.

Customer
17.01.2026 | 13:09

Great service

Victor zhoh
17.01.2026 | 10:39

I really like the fast withdrawals they are the fastest .

marciano pinas
17.01.2026 | 09:43

They stole my earned profit (€1200).In the beginning there agents (CASEY &HENRY) told me i can use 2 sub accounts to trade on the same stock on earnings day.I have the screenshots and send it to theme but no response CONSERVATION with casey Me :hello Casey is internal hedge and gap trading at the same time allowed?...on Earnings and non farm days allowed ? Casey • 12 weeks ago Yes, all of the above-mentioned is allowed Me:ok are you sure hahah Casey• 12 weeks ago Yes, I am sure about hedging and gap trading, we even publish articles about gaps in our market analysis. CONVERSATION with Henry Me:Account: usdc1557621 a (BUY) position (Tesla)Account: usd1557621 a (SELL) position (TESLA) is that allowed ? Henry •12 weeks ago My sincerest apologies about the delay in response, there's a high activity at the moment due to which it's happened. Any inconvenience is highly regretted and I appreciate your patience. 🙏 You indeed can open positions in opposite direction of two different trading accounts of yours, there aren't any issues with that, you can rest assured. I will update this when they release my funds.

Customer
17.01.2026 | 09:06

You guys offer go service & you respond on time & about withdrawals you guys are the best shutout

Ryan Pieper
17.01.2026 | 00:56

Extremely quick to respond. Knowledgeable.

Customer
16.01.2026 | 21:09

Good trading

Junaid
16.01.2026 | 20:45

Excellent 👍🆗 I am satisfied ☺️

Bhola Ghh
16.01.2026 | 16:34

No customer Support after wasting lots of time with bot, telegram group admin promoting sexually paid service when I tag to Admin they just kick coz admin was paid ! Only few members write who paid them ! Primexbt don't use , Better best Vantage, exness or xm use ! Shame on you Primexbt management team

dan h
16.01.2026 | 12:25

Best platform. Love it!

ULYSSES LABOG
15.01.2026 | 13:33

this is the most perfect trading platform for everyone.

KE Faro
15.01.2026 | 13:26

Good day. I receive outstanding services from the support team, from day 1. I was new on the Prime app,and initially had a waiting period on the withdrawals. I was frustrated (read rude) about the hold, however, I understand that was to protect the client's funds and the integrity of the system. The consultants were amazing, professional and knowledgeable about the topic at hand. Well done to the support team!

mateusz kleister
15.01.2026 | 12:01

Its narration of money grabbing orientated practice is not being accepted in my healthy home land. My Deposited Money in the form of coins being unfavorable managed cousing me being ripped off and coins disappear from my wallet cosntinously becouse of platform unfavorable practice.

Customer
15.01.2026 | 11:47

Very good platform i Love it

Customer
15.01.2026 | 11:28

Additional verification process is very useless

Customer
15.01.2026 | 10:35

One of the finest platform ever . Very easy Gui and excellent support .

Lennox Mamosebo
15.01.2026 | 09:48

Keep up the good work. The most important part is the timeframe for receiving your withdrawal. They're exceptional, with no long wait. I think if you're not using PrimeXBT, you're missing out.

Luleka Nomtyala
14.01.2026 | 19:48

The response from support was quick and helpful

CF Mamthe
14.01.2026 | 19:46

Trading with PrimeXBT is good and exciting easy to deposit and easy yo withdraw im very happy using this app

Customer Precious
14.01.2026 | 07:34

The rewards and bonuses the service juss so Great

Customer
14.01.2026 | 07:15

Prime xbt is an excellent broker

Ivan
14.01.2026 | 01:20

Waist time joining groups and following on social media for rewards you can't utilize, dishonest and not straight with clients, this broker takes people for a ride

Customer
14.01.2026 | 01:11

Good and understandable fer play you get your 100 percent deposit

Ncamisile Sithole
13.01.2026 | 22:41

Still waiting for feedback 3 hours later

Customer
13.01.2026 | 22:09

Hard to earn

Customer
13.01.2026 | 21:09

Best platform for trading 👌

Bilaal Khan
13.01.2026 | 20:54

When I needed a withdrawal I got it in seconds.

Customer
13.01.2026 | 20:42

Very fast withdrawal and deposit and execution of trades are swift and low fees

Customer
13.01.2026 | 20:27

Good broker with excellent service including online platform ….. its works smoothly 🔥💥🤞🏻😊

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