454
Reviews
takes more than 2 business days to verify the documents, despite the website saying it usually takes 4-8 hours. 0 help from customer service, no reason provided.
My account was denied. I emailed to clarify some details. They then requested proof of wealth, income statements, bank statements etc. And how I got to my financial position. My financial position is secure and I'm not proving myself to get an account. I wouldn't trade, gamble or risk funds that I can't afford you loose. I'll trade elsewhere.
Most of the time specially during high volatility app and website platform just doesn’t work, it’s just froze. Just be careful if you are trading with this platform, you are actually risking your money as you won’t be able to manage your trade during high volatility.
i just registered a new account on 22-Jul-2023 and until now can't login to my account ! contacted support many times , reset my password , did all they asked me to do ... tried multiple browsers to use for loging , tried to use a private VPS to login .... all NOT working ... can't login to my account ... it's really BAD experience for me ... if you don't care with your customers , at least please be honest with them ... this is my email : momoaal ....... you can check it to find out my problem ... i wonder how the support would be when i start real trading with you !!! ? Thank you for this bad experience .
Really appreciate the support. Fast and easy to contact.
Superb service. The best broker I have ever traded with. Fast deposits and withdrawals. Quick execution speeds with no latency/slippage whatsoever.
I had an issue with my withdrawal and various staff members failed to tell me the correct information in that you can only withdraw up to the original deposit back to the same bank account used to make the original deposit. The support email thread was useless and it was Ayush who came to the rescue and was, as always, efficient and professional. He is a true asset to Pepperstone in an otherwise sub par team.
I’ve been impressed with Pepperstone’s professionalism and reliability. A recent login issue on cTrader was resolved swiftly thanks to their excellent support. I also appreciate Pepperstone’s innovative initiatives like the partnership with Swiset, which show real commitment to trader growth and community. Great broker with strong vision and quality service. — Alen Rayen
He was very helpful and answered quickly exactly what I needed!
Excellent knowledge and soft skills.
Their customer service is great. Their spreads are among the lowest especially with Gold pairs. Furthermore, their withdrawals have always been consistent so long as you withdraw to the account that you have deposited at first. Been using this platform for three years now to develop a strategy for my trading and it never fails to deliver! Will still be using it until now.
Wallet ..1100 usdt.....I tried to buy a $50 trade ...rejected.. Next day...I tried a $ 20 buy ...rejected.. Both trades were on tradeview...I want connected to peperstone..... I am in the process to withdraw my usdt ..
I’ve been contacted from the RM Mr John. Very friendly and helpful. Onboarding process was absolutely smooth
Thank you Ayush Kalia for the good supporting and guidance in the process for opening a new account. Appreciate it.
Awesomen.❣️
Quick and kind support
Helpful customer service , cautious and validate everything with patience. Shout out to Constantina !!
I have traded on more than one broker and I can testify that Pepperstone is the best broker that offers very special price spreads and very strong execution speed. It is a very excellent broker and has high transparency, but their bad point is the difficulty and complexity of opening a real account, as the rest of the brokers offer great ease of opening an account through documentation through an ID card or a driver’s license, but Pepperstone asks you for a passport, and obtaining a passport in my country is a very complicated matter.
Myself Hesekaia i just want to express my gratitude to pepperstone support team When I have trouble in login to my account The support team helped me to solve it with in 2 day Best broker low spread fast execution. Costomer support they are the best . I recommend this broker for all .
Great service and professional team.