Ox Securities customer reviews

Reviews
Very prompt and helpful! You have amazing customer service.
I made a simple request for information and had a speedy response. I'm dealing with a family emergency and needed to transfer my info to my laptop. The assistance was invaluable and one less thing I had to worry about. Greatly appreciated!
When I asked for help, I received it in a very nice and courteous manner. I look forward to working with Ox Securities.
The associate I worked with Arrelle O was great and guided me through the process with like a professional. Thank you
Very responsive and promptly answered my question. Also provided additional links to documentation related to the area of question which was nice.
I had a great experience with Ox. I called when I needed help funding or making a withdrawal from my account and everyone was great. I was nervous about an overseas account, but this company was great to work with! Billy
Information was presented in a simple direct manner that was easy to understand.
Good prompt service
Lost my email access was not able to login, Yves help me to update the account very fast and smoothly, great service!!!
Anyone considering Ox Securities, but is worried about their funds being secrure. Should know that this company does everything they say they would do. They respond to emails, address and resolve issues. Deposits and withdrawals are always handled in a professional and timely manor.
The agent is an expert knowing the my crypto case, and he/she is quick in contacting other team to give me the answer!
Straight forward process to open an account, good customer service and nice web interface. Only just funded my account so cannot comment on trading at this point in time.
I have a great experienced with customer support . Yves was very helpful and got all my needs answered and taken care off .
Ox Securities staff are always prompt with their replies and very knowledgeable!
Associate listened to my concern and helped me find the solution. Promptly did what she said she was going to do. Easy to talk with and understand.
I contacted Ox Securities because I changed my master password and after I changed the password my account. wasn’t allowing me to place trades. I got in contact with Zyron and Zyron was very friendly and evidently very knowledgeable. Zyron instructed me exactly what to do, to be able to start placing trades again? I did what he said while he waited and I was able to access my account and able to start placing trades again. Thank you, Zyron
Ox support team is easy and quick to provide Customer requests. Both AI and human supports are responsive and hazzle free
Everything worked out well
Well response, and great support
Abigail was very helpful in navigating my issues She was very patient and worked with me Excellent support from Ox Securities
Abigail was excellent. Thank you
She was able to dig deeper
Abigail has been able to address my concern, thanks!
Detailed concerns addressed with professionalism!!
She made it easy and smooth process.
5 starts service
I was extremely happy with OX!! I made a withdrawal yesterday and the funds arrived in my checking account this morning. My total experience with them has been spectacular!
The facts that zyron was able to answer all my questions And give me the confidence to talk like the other. Thank you zyron
The Ox support team has always provided thorough responses to any questions I've had and has been very responsive!

What a shit show OxSecurities is when it comes to Technical Support & Customer Service. I just spent two weeks trying to figure out "how to" withdraw my funds. They use chat bot "exclusively" for Technical Support. God forbid you have a question that isn't on the FAQ.


