Ox Securities customer reviews

Updated: April 4, 2026
Ox Securities
Views539
Summary
Customer opinions about Ox Securities are highly polarized. Many users praise the company’s responsive and friendly customer service, noting that agents are patient, professional, and helpful in resolving issues or setting up accounts. The platform’s efficiency and competitive pricing also receive positive mention. However, numerous clients report serious problems, including unjustified account closures, withheld profits, and excessive withdrawal fees. Some accuse the broker of delaying fund withdrawals through unnecessary KYC checks or restrictive bank transfer policies. Several reviews describe Ox Securities as nontransparent and possibly fraudulent, warning others to avoid the platform. Overall, feedback ranges from very satisfied clients appreciating the service quality to frustrated users alleging deception and difficulty retrieving their funds.
Antonia Iannucci
12.12.2025 | 16:03

Abigail was excellent. Thank you

Xenia
11.12.2025 | 20:42

She was able to dig deeper

customer
11.12.2025 | 14:48

Abigail has been able to address my concern, thanks!

customer
11.12.2025 | 01:16

Detailed concerns addressed with professionalism!!

customer
09.12.2025 | 21:55

She made it easy and smooth process.

RICCARDO SELVITELLA
09.12.2025 | 13:44

5 starts service

George W.
04.12.2025 | 17:25

I was extremely happy with OX!! I made a withdrawal yesterday and the funds arrived in my checking account this morning. My total experience with them has been spectacular!

Stormgain Customer
03.12.2025 | 05:49

The facts that zyron was able to answer all my questions And give me the confidence to talk like the other. Thank you zyron

customer
01.12.2025 | 02:02

The Ox support team has always provided thorough responses to any questions I've had and has been very responsive!

Dave Johnson
26.11.2025 | 08:34

What a shit show OxSecurities is when it comes to Technical Support & Customer Service. I just spent two weeks trying to figure out "how to" withdraw my funds. They use chat bot "exclusively" for Technical Support. God forbid you have a question that isn't on the FAQ.

Zane
26.11.2025 | 05:02

The person I spoke with was patient, listened to my questions, and guided me through the process on the website of what I needed to do.

NMK
25.11.2025 | 09:25

Great customer service, very knowledgeable and quick.

John Allen
21.11.2025 | 16:10

I give Ox 0 stars. Mohit I give five stars

CHUKA
20.11.2025 | 17:54

Quick and clear response

gary
14.11.2025 | 08:52

Nothing is too much trouble, and I haven’t had a response longer than 1 hour

customer
14.11.2025 | 03:25

everyone i have ever spoke to at OX is polite and very helpful GREAT JOB !!!

WILLIAM TRAMBLEY
14.11.2025 | 01:51

Absolutely knew how to help with my trading issue. Great support, and quickly done

JM
13.11.2025 | 21:00

Quick response time. Friendly and understandable assistance. Nabil even called me back on my cell phone when we were inadvertently disconnected. Excellent customer service!!

Amer Khurshid
12.11.2025 | 09:35

Perfect customer service

SteveZ
11.11.2025 | 08:18

Excellent customer service.

Travis
10.11.2025 | 21:57

They were helpful

neal yarm
07.11.2025 | 15:20

ALL DONE AND PERFECT FIX

Craig Anspach
04.11.2025 | 01:05

So easy to deal with.

Jeana and Joe
03.11.2025 | 00:34

We have been using Ox Securities with forex trading since April. Our transactions have all been smooth. Their customer support has been rapid and helpful with getting our accounts set up.

customer
30.10.2025 | 10:38

Zyron Garcia is an amazing customer service representative!

Scott S
30.10.2025 | 06:01

Excellent Customer Assistance!

itsFIONA
29.10.2025 | 04:29

After several days of frustration, Zyon was able to assist me and get me back up and running on OX. His troubleshooting ability, patience and attention to me, the customer was much appreciated! Thank you Zyon!

Eric
25.10.2025 | 22:11

I was tricked by a broker and thought my money was gone Stack Encrypts proved me wrong.

customer
24.10.2025 | 17:26

We love Ox! Great service, reliable broker.

Daverosenburg atHotmail,com
24.10.2025 | 03:04

We suffered considerable losses based on this service's false promises.There have been multiple successful class actions fighting and with legal help for full remuneration. We didn’t stop fighting to recover. I finally got my money back from the scam broker. The entire recovery process was handled with incredible honesty and clarity, which gave me total peace of mind.

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