982
Reviews
The person I spoke with was patient, listened to my questions, and guided me through the process on the website of what I needed to do.
Great customer service, very knowledgeable and quick.
I give Ox 0 stars. Mohit I give five stars
Quick and clear response
Nothing is too much trouble, and I haven’t had a response longer than 1 hour
everyone i have ever spoke to at OX is polite and very helpful GREAT JOB !!!
Absolutely knew how to help with my trading issue. Great support, and quickly done
Quick response time. Friendly and understandable assistance. Nabil even called me back on my cell phone when we were inadvertently disconnected. Excellent customer service!!
Perfect customer service
Excellent customer service.
They were helpful
ALL DONE AND PERFECT FIX
So easy to deal with.
We have been using Ox Securities with forex trading since April. Our transactions have all been smooth. Their customer support has been rapid and helpful with getting our accounts set up.
Zyron Garcia is an amazing customer service representative!
Excellent Customer Assistance!
After several days of frustration, Zyon was able to assist me and get me back up and running on OX. His troubleshooting ability, patience and attention to me, the customer was much appreciated! Thank you Zyon!
I was tricked by a broker and thought my money was gone Stack Encrypts proved me wrong.
We love Ox! Great service, reliable broker.
We suffered considerable losses based on this service's false promises.There have been multiple successful class actions fighting and with legal help for full remuneration. We didn’t stop fighting to recover. I finally got my money back from the scam broker. The entire recovery process was handled with incredible honesty and clarity, which gave me total peace of mind.
I needed help to create a new account. The answer was quick as well as the creation of those. The support is always the best we can have. I always recommend Ox Securities as a broker we can trust
They're a problem. I wouldn't have gotten my money back if Clus Ter Binds hadn't stepped in.
Very helpful sent money from my account via USDT very promptly
I was always warned that getting your money back was challenging and I wish I listened. Many reviews said this and I did not believe it. One year ago I opened an account with Ox Securities. I funded the acct with a bank and bank account that I have since closed. They keep telling me that they can only send the money back to the original bank. I don’t bank with them anymore! I cannot be the only person in the world to have closed a bank account. This is an amateur firm with an incompetent staff and no one knows what they’re doing. I even got a letter from the old bank stating such ( Ox requested this ) and they’re still stating the same ridiculous statement- We need to send the money back to the original bank and account. OMG! Stay away!!!!!
I deposited 100 USD using my credit card and traded it up to 125 USD. When I tried to withdraw, the only option available was an international wire transfer. They charged a 40 USD fee for that. Very disappointing company — their website claims you can withdraw using a credit card, but that’s not true. I don’t recommend this broker. They’re not transparent and just seem interested in collecting fees.
Didn't feel I was getting support from someone fully skilled. Some answers were a bit vague & slow.
OX Securities has the best customer Service available today bar none! My agent took the time to go over every question that I'd asked her. She was patient, kind, and informative. She made me feel important as a customer with their company. She when beyond the call of duty to make sure I understood their Brokerage services and the benefits they provide. I will be recommending Ox Securities to all of my colleagues and friends!
Efficiently operated program
The service was excellent
Great customer assistance which was quick and very helpful