Ox Securities customer reviews

Updated: November 14, 2025
Ox Securities
183
Summary
Customer opinions about Ox Securities are highly polarized. Many users praise the company’s responsive and friendly customer service, noting that agents are patient, professional, and helpful in resolving issues or setting up accounts. The platform’s efficiency and competitive pricing also receive positive mention. However, numerous clients report serious problems, including unjustified account closures, withheld profits, and excessive withdrawal fees. Some accuse the broker of delaying fund withdrawals through unnecessary KYC checks or restrictive bank transfer policies. Several reviews describe Ox Securities as nontransparent and possibly fraudulent, warning others to avoid the platform. Overall, feedback ranges from very satisfied clients appreciating the service quality to frustrated users alleging deception and difficulty retrieving their funds.
Eric
25.10.2025 | 22:11

I was tricked by a broker and thought my money was gone Stack Encrypts proved me wrong.

customer
24.10.2025 | 17:26

We love Ox! Great service, reliable broker.

Daverosenburg atHotmail,com
24.10.2025 | 03:04

We suffered considerable losses based on this service's false promises.There have been multiple successful class actions fighting and with legal help for full remuneration. We didn’t stop fighting to recover. I finally got my money back from the scam broker. The entire recovery process was handled with incredible honesty and clarity, which gave me total peace of mind.

jo
23.10.2025 | 18:24

I needed help to create a new account. The answer was quick as well as the creation of those. The support is always the best we can have. I always recommend Ox Securities as a broker we can trust

Lauren Pickrell
23.10.2025 | 07:49

They're a problem. I wouldn't have gotten my money back if Clus Ter Binds hadn't stepped in.

Jared V
22.10.2025 | 21:26

Very helpful sent money from my account via USDT very promptly

Richard Beck
22.10.2025 | 03:02

I was always warned that getting your money back was challenging and I wish I listened. Many reviews said this and I did not believe it. One year ago I opened an account with Ox Securities. I funded the acct with a bank and bank account that I have since closed. They keep telling me that they can only send the money back to the original bank. I don’t bank with them anymore! I cannot be the only person in the world to have closed a bank account. This is an amateur firm with an incompetent staff and no one knows what they’re doing. I even got a letter from the old bank stating such ( Ox requested this ) and they’re still stating the same ridiculous statement- We need to send the money back to the original bank and account. OMG! Stay away!!!!!

Santiago Yanez
21.10.2025 | 17:34

I deposited 100 USD using my credit card and traded it up to 125 USD. When I tried to withdraw, the only option available was an international wire transfer. They charged a 40 USD fee for that. Very disappointing company — their website claims you can withdraw using a credit card, but that’s not true. I don’t recommend this broker. They’re not transparent and just seem interested in collecting fees.

customer
21.10.2025 | 09:13

Didn't feel I was getting support from someone fully skilled. Some answers were a bit vague & slow.

P Scott Customer
18.10.2025 | 12:03

OX Securities has the best customer Service available today bar none! My agent took the time to go over every question that I'd asked her. She was patient, kind, and informative. She made me feel important as a customer with their company. She when beyond the call of duty to make sure I understood their Brokerage services and the benefits they provide. I will be recommending Ox Securities to all of my colleagues and friends!

Ann Fergerson
13.10.2025 | 17:35

Efficiently operated program

customer
12.10.2025 | 05:11

The service was excellent

customer
09.10.2025 | 01:53

Great customer assistance which was quick and very helpful

Sonia
08.10.2025 | 02:37

Good start, Vyes was very helpful in platform set up.

customer
08.10.2025 | 01:58

Prompt help

MILANA PERMANICKA
07.10.2025 | 08:30

I had my trading profits unjustly deducted and my account suddenly closed without any valid explanation. After repeatedly asking for clarification, the platform simply replied that the “agreement has ended” and refused to return my profits. What’s even worse, they only started requesting additional KYC verification when I tried to withdraw my funds — a clear delay tactic and a common sign of a fraudulent platform. Be very cautious — this platform shows typical scam behavior, making it extremely difficult for clients to withdraw their own money. I strongly advise others to stay away and not trust this broker with your funds.

customer
06.10.2025 | 21:48

Great service!!

Karl Davis
06.10.2025 | 02:21

As always the agent was extremely knowledgeable, kind, concerned and handled my issue very quickly!

Azeem Sheriff
03.10.2025 | 02:54

Amazing service and very professional. Very competitive pricing as well!

Tim C.
01.10.2025 | 19:10

Service request. I had to call a couple of times, but in the end, service was very helpful. Fully satisfied.

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