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Reviews
I’ve been trading with Otet Markets for the past few months and overall, it’s been a positive experience. The account setup was quick, and deposit and withdrawal processes were straightforward — my funds were processed within a reasonable time frame. The trading platform runs smoothly with good order execution speed, and spreads on major pairs are competitive. I also appreciated their customer support team, who replied to my questions clearly and in a professional way. One thing that could be improved is more educational content or webinars for intermediate traders. That would make the platform even better for those looking to grow their skills. In summary, Otet Markets seems to be a reliable broker with fair conditions and responsive service. I’ll continue trading here and update my review if anything changes.
hi i requested withdraw from 6 month ago i didnt recived my withdraw after 6 - 7 month i have all screenshot and proofs about withdraw my fund remained in their website and they dont pay my money and also they dont answer .
Perfect customer service 👌👌
You're not being honest. I never received any warning by email — not before the account block, not after. I sent multiple messages to your official addresses: info@, legal@, and ticket@ — absolutely no replies. Your WhatsApp and Telegram support? They answer, i tell them what happen and after no one responds. I called your UK phone number several times — no answer. Also, let’s be clear: I did try to withdraw my funds. There is no functioning withdrawal method available on your platform right now. You blocked access and left no options. Unfortunately, I can’t attach screenshots here to prove that I received zero help from your support channels — but I have them all saved, and I'm more than willing to share them elsewhere if needed. Your response here is trying to rewrite the facts. But my experience is real, and I’ll continue to warn others until you take real responsibility and return my money.
Great site and the support was very helpful in resolving my problem when I made a mistake. Thank you for your response, follow-up, and attention to detail, and I hope you always succeed ⭐⭐⭐⭐⭐
I ask 10 question from support team and they answer all in quick time , in my last broker I was late to answer my ticket for 3 day's
Perfect Customer service And Support team , i try 4 Forex brokerage and i feel good in otetmarkets
I used platform for 1 month and i think itis good broker
I’ve had a very unpleasant experience with Otet Markets. After a few days of trading, I made a profit of $2,139.51 and submitted a withdrawal request on 07.03.2025. Since then, I haven’t received any clear response. I opened a support ticket and was told to wait 20 days for verification. I respected that timeframe without sending any follow-up messages or bothering them in any way — I waited patiently. Today, after the waiting period has passed, I contacted support again, but I was completely ignored — no one replied. I find this attitude from Otet Markets absolutely unacceptable and deeply concerning. The complete lack of communication and transparency is alarming. I’ve tried to get in touch with them through every possible channel, but with no success. This has been an extremely frustrating and disappointing experience. PS: update 16.04.2025 Five days ago, when I left this review, I was told that my issue would be expedited and resolved. I’d like to mention that no one has contacted me since then — just the response below. Furthermore, just two hours ago, I received an email rejecting my withdrawal request with the reason “DOCUMENT REJECT.” I have no way to ask for clarification, as no one is available or willing to assist me at support. This situation has become a nightmare. Stay as far away as possible from this broker!
As I said in the previous feedback that has been removed Otet Markets does not respond to messages and I have not received my withdrawal made on 03/12/2025 to verify. It is 993.06 USDT, transaction ID 378057, WALLET 84202.. check Ps: Today, 08/04/2024, for the first time, I spoke with the Otet Markets assistant on WhatsApp and they told me that they were trying to solve the problem. I will provide new feedback after they solve my withdrawal problem. Ps: Finally I managed to have the withdrawal of $993 updated to 3 stars because finally the support managed to solve my problem after 1 month of waiting
I have a very bad experience with otet markets, I deposited $850, I did a few days of trading and I requested the withdrawal of my funds, I have not been waiting since 14.03.25 and I have no answer, the support does not respond, PS: 04/09/2025 still no one has answered me and I have not received my deposit. PS : for every ticket I send I only receive this one for more than 2 weeks. Your request (6751) has been received and is being reviewed by our support staff.To add additional comments, reply to this email. PS: finally after a long time i managed to get in touch with support and let's see if we can solve my deposit problem PS: 11/04/2025 I'm changing my review from 1 star to 3 stars because I got my money back after a month of waiting.
Very bad comunication! The deposit was made several days ago, but it still hasn't been credited to the account. I tried to talk to someone by email or chat, but no one, and no response by email. A company that values its customers doesn't behave like this. I haven't even tested the platform yet, and I already don't like this type of customer service.
When I encounter any issue the support team is very supportive and resolves the problems. Honestly I don't like waiting for days for a ticket response cause of that really like the broker.
In my opinion a good broker is one that has a high trading speed . I am mostly interested in Otet Markets because of its speed.
Low spread low commission perfect support
I work with an STP account and I have no problem so far
like their weekly analysis They've helped me a lot till now coz I/m fundamental type person
There's nice challenges included with their professional system as a broker
No matter how good you are at trading , you need a broker who can fix any problems you encounter . I've checked out Otet several times their support is great
I was able to make a lot progress with they systematic and useful tutorials that Otet markets provides on YouTube , Also their support team helped me easily open my account as a newbie.